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“High Quality Budget Hotel Room at a Great Price”

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Premier Inn Dumfries Hotel
Ranked #1 of 7 Hotels in Dumfries
Certificate of Excellence
Bordeaux, France
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“High Quality Budget Hotel Room at a Great Price”
Reviewed March 15, 2011

Positive - large car park, pub next door excellent choice and excellent breakfast at a good price, room excellent ( 4 star qualuty ),bath provided, quiet and comfortable, receptionnist very friendly and helpful, great sleep

Negative - Far outside of Dumfries town situated on dual carriageway, No public telephone ( but receptioonist allowed us to use her telephone )

Overall, a great value stay.

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MLSBordeaux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Premier_Inn, Online Guest Relations at Premier Inn Dumfries Hotel, responded to this review, March 23, 2011
Thank you very much for your review. We welcome all feedback from our guests and are very pleased that you had a comfortable stay with Premier Inn Dumfries and that our team ensured that you were well looked after. We look forward to welcoming you back soon.
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674 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Redhill, United Kingdom
1 review
Reviewed January 2, 2011

Even with the confirming paperwork in my hand the receptionist insisted only on being guided by her computer screen. This ultimately resulted in my being overcharged! Eventually she accepted that there may have been an error on the part of central booking but nonetheless would not even read my printed off confirmation of my reservations and persistently spoke over me. We were a wedding party from Surrey and anticipated an honest and civil welcome, surely not too much to ask!

  • Stayed November 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Minchell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Premier_Inn, Online Guest Relations at Premier Inn Dumfries Hotel, responded to this review, January 13, 2011
Thank you for your review, at Premier Inn endeavour to offer all our guests the highest level of service and your feedback is hugely important to us. Please be assured on receipt of your booking detail your comments will passed to the Management Team at our hotel.. We do hope that during the rest of your stay your received the great service our team endeavour to give all our guests. Thank you again for your review we look forward to welcoming your back to Premier Inn in the future.
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Birmingham
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 5, 2010

Myself and 26 others stayed at this hotel the night before my wedding at a near by venue.

Everyone was impressed with their rooms, they were spacious and very clean.

We ate at the pub which was right next door to the hotel (this is where breakfast is also served if you choose to have it). The evening meals we all had were ok, we had some complaints of food being cold etc but staff advised us this was becasue we were a big party and they were rushed in the kitchen, but they didnt charge us for some of the meals and gave free deserts to the others who were dissatisfied. The breakfast on the other hand was wonderful. We had an all you can eat menu and it was excellent value for money.

We'd definitely stay there again

  • Stayed November 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank xxsarah25xx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunfermline, United Kingdom
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 21, 2010

Stayed here for two nights recently and booked in advance to take advantage of £29 per night deal. This represented really good value. Check in was friendly, efficient and services available were explained clearly including our dinner reservation at the Table Table next door. The room was spacious, nice and clean with a really comfy bed. Only issue would be the creaking floorboards. You even get tea and coffee facilities and shampoo/shower gel provided which is great compared to other budget hotels we have stayed in before. Had a room looking out onto the car park but noise was not an issue. The meal at The Solway Gate Table Table was really good and the service excellent particularly Lou our waitress. All in all we would definitely stay here again.

  • Stayed November 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rockhopper17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Premier_Inn, Online Guest Relations at Premier Inn Dumfries Hotel, responded to this review, November 23, 2010
We are delighted that you enjoyed your stay with us. Our team here are committed to ensuring all our guest are comfortable during their stay and receive the best possible service. Your feedback is very important to us and is very much appreciated our team will be thrilled to receive it. Thanks for your review it will be a pleasure to welcome you back in the future.
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Milton Keynes
Level Contributor
54 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed November 9, 2010

This was a decent budget hotel - nothing flash but not too expensive. The building seemed quite old and because of this standard was not as good as a newer city centre premier inn.

The room itself was clean, well looked after and nice with a decent bathroom. The bed was comfortable. The facilities were a little dated and the hotel might benefit form a make over/up date. We did not benefit from a cheap deal and therefore felt that we were a little over charged. There was nothing wrong with the hotel at all, it was simply a motel style place that was looking a bit tired.

The staff were helpful and sorted out a problem with the door lock straight away and also sorted out taxis for us to the venue of the wedding we were attending. We did not eat at the attached pub so cant comment on the food, other than the menu did not entice us in!

There was amplr free parking outside the hotel

I would say 6/10 for this hotel. For £29 per night it would be fine! I would only recommned it if it was on a cheap deal

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MKNR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Premier_Inn, Online Guest Relations at Premier Inn Dumfries Hotel, responded to this review, November 12, 2010
Thanks for your review, at Premier Inn we endeavour to offer the best value quality stay and it is really important to us that our guest are comfortable and enjoy their stay. Your review is very much appreciated as your feedback is so important to us in our endeavour to improve standards and meet all our customers needs.
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Additional Information about Premier Inn Dumfries Hotel

Property: Premier Inn Dumfries Hotel
Address: Annan Road | Collin, Dumfries DG1 3JX, Scotland
Location: United Kingdom > Scotland > Dumfries and Galloway > Dumfries
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#1 Family Hotel in Dumfries
#1 Romantic Hotel in Dumfries
#1 Business Hotel in Dumfries
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Dumfries Hotel 3*
Number of rooms: 82
Official Description (provided by the hotel):
Near this market town on the River Nith - once home to poet Robert Burns, Scotland's favourite son ... more   less 
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Also Known As:
Premier Inn Dumfries Hotel Dumfries
Premier Inn Dumfries Hotel Scotland

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