We stayed in the Best Western Station Hotel for three nights. Having had a nice long leisurely 6 hour journey with stops, we decided we just wanted a walk around the area, before staying 'home' for dinner on the first night.
Dinner at the hotel is served in the Courtyard Bistro, a basement area of the building. This is nice, but lack of windows to see out of makes it a little disappointing, as there is glass, but that is frosted, basically because it's a basement, but does make it a tad claustrophobic. The decor is very pleasing and typical of a bistro, but with no 'proper' dining room operating in the hotel, it's maybe not to everyone's taste, as the only dining place in the hotel.
There is a Table D'hote menu as well as the A la Carte one, and the two provide a surprisingly good choice for a 'station' hotel. We stuck to the set menu on the first night, but be warned, depending on what you choose, it isn't actually that much of a bargain, as it is possible to have choices from the A la Carte menu which cost no more than the set menu!
The service was very good, and the food was really 'trying to be good'. We both had Scampi as a starter, and that was an unusual starter, and very nice, with a lovely 'chef made' Tartare Sauce. Venison as a main course was the choice of both of us too. Mine was dreadfully tough, yet the other piece was okay. The raspberry sauce was way too sweet for the venison - a bit of tartness is required with game, even if it is fruity. The accompanying parsnip chips were dripping in oil - seems likely they were deep fried rather than roasted. Tempura Cauliflower was a nice change. I had the most delicious butterscotch sauce with my Banana Fritters and Ice Cream for dessert - definitely a superb Sticky Toffee Sauce and the best I've tasted. The other dessert was much appreciated too. I just think that sometimes, the commendable efforts of chefs to attempt a very wide range of proper restaurant food doesn't always work 100%.
Our breakfast in another section of the basement adjacent to the bistro the next morning was great too, and very friendly and attentive service was evident again. As someone did mention in another review, the area by the bistro when you come out of the lift is the corridor to the kitchen, and initially you do think you've stumbled on an area out of bounds to guests, so that spoils the ambience a little.
A cold night on our second night, and my husband's cough being worse when we walked around outside saw us decide on the Bistro again for dinner - not really what our dining plan had been when we were having three nights in Dumfries, as there are plenty eating places to choose from, but we thought there was a good choice on the A la Carte menu to suffice another dinner there under the circustances.
To start I chose Tempura King Prawns and my husband had Chef's Pate - both delicious, (but there is a sting in the tail later). For main course I chose Highland Chicken and the other choice was a Lamb Tagine - both very good indeed. The waiter was supposed to ask what kind of potatoes I wanted, and I called him over to say I'd have chips. Small boiled potatoes in their skins arrived, and I accepted them - my theory being that the chips might have been as oily as the Parsnip chips the night before. No room for desserts that night.
I won't go into the details, but a very naughty king prawn seemed not to agree with me, and I was very unwell for the next 24 hours. When my husband had to breakfast alone there was genuine concern from the staff, and a lovely wrapped plate of toast - all I could face - sent up to my room. Very disappointing, but I wouldn't hold the chef or hotel responsible, as I do seem to have a love/hate relationship with prawns - on occasion. Only on occasion, which is very annoying,as I adore them, and continually give them another go. Perhaps the short time cooking Tempura requires was partly the reason, but the Tempura King Prawns had been delicious....at the time!
Anyway, lost a good bit of a day for sightseeing, courtesy of the naughty prawn and didn't really eat for 24 hours, which is annoying when you've just got 4 days break, but was very touched by the lovely blonde haired waitress's concern when I did manage down for breakfast of a glass of water and toast the following day.
They are all very attentive staff, and even the gentleman who had been on the hotel reception desk was roped in to serve on the Saturday night, as well as being barman, and they were all keen to please and gave commendable service. I must give a special mention to the lovely young male waiter who insisted on saying 'Good Evening' or Good Morning' each time he approached our table, as he had a very lovely personality.
On the whole, this Bistro is offering a very good range of food, and the service is super, and it truly is a bistro type setting, so no complaints there.
Worth noting that on a Sunday the Bistro appears not to be open, and food is served in the Loung of the Hotel.
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