We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Home from Home” 5 of 5 bubbles
Review of Best Western Station Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Best Western Station Hotel
Ranked #4 of 8 Hotels in Dumfries
Certificate of Excellence
Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Home from Home”
5 of 5 bubbles Reviewed June 3, 2014

As a regular traveller and user of Hotels I cannot find any better for comfort, friendliness and professionalism of all the staff. This Hotel is perfectly located to see all there is to see in Dumfries and a great base to visit the lovely towns, viallages and countryside of Dumfries and Galloway Region.
For me this hotel with Aileen, the owner and hands on Manager, Becky and Shaun on reception and the fabulous dining and chef teams make this hotel a perfect home from home.Rooms are always immaculate and the bar and lounges and public areas are similarly kept spic and span by Carol and the team of Housekeepers.

Food is excellent and the breakfast with the smiling and always freindly Robyn, Bob and Evalina sets you up perfectly for the day.

I cam recemmend this hotel for anyone; business traveller, family and the holiday maker will all be welcome and you will enjoy your time here.

Room Tip: Room 14 but all rooms are of excellent size with tea/coffee facilities and large TV's.
See more room tips
  • Stayed June 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Joseph L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AileenMcGhie, Owner at Best Western Station Hotel, responded to this review, June 14, 2014
On behalf of my fantastic team, I would just like to thank you very much for your lovely comments. We look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

412 reviews from our community

Traveler rating
    167
    162
    53
    6
    24
See reviews for
54
160
32
118
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Strathaven, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed May 30, 2014

We had a good midweek break at this hotel, from the minute we arrived until we left the staff couldn't do enough to make us feel most welcome. Aileen, Terry and Robyn are names I remember but everyone was very professional and caring. We ate in the Bistro and the food was excellent the chef should be commended. The rooms we had were both comfortable, clean and spacious, we will certainly stay again if in Dumfries.

Room Tip: Upgrade to a superior room with four poster bed
See more room tips
  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank william g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
75 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed May 27, 2014 via mobile

We booked this hotel on the back of it being a Best Western and were not disappointed. When we arrived the receptionist on the front desk could not have been more helpful to us.Something which I have to say continued over the weekend.

Food was lovely and always appeared to be freshly cooked. The younger waiting staff were great - warm friendly and chatty in a down to earth way. ( my better half says special mention for Robyn here.....owner to note ).The older staff were a bit more stand offish and not that inviting of conversation.

We had a huge room which had everything we could have wished for. Again a marginal down side was that some of the fittings were a bit tired.

Ultimately you cannot go wrong here, a bit old school but good

Stayed May 2014, traveled as a couple
Helpful?
Thank sdc1701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed May 23, 2014

We had a wonderful stay at this hotel. All of the staff are very professional and welcoming, and the food at the Bistro was of a very high quality. Our room was very comfortable, clean and spacious and Aileen provides a personal touch that other Best Western hotels I have stayed in did not provide. I would highly recommend this hotel to anyone and will no doubt stay there when I return.

  • Stayed May 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Geoffrey C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hull
Level Contributor
118 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 bubbles Reviewed May 15, 2014 via mobile

Stayed here for two nights 13/5-14/5/14. Excellent location in terms of railway station and Dumfries town centre. Food very good , especially breakfast.
Rooms bright and airy and very clean. Aileen the receptionist very helpful. Nothing was too much trouble for her. Will definitely stay here again.

Stayed May 2014, traveled on business
Helpful?
Thank HullPmt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitley Bay
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed April 27, 2014 via mobile

Good tasty rib eye or sirloin steak cooked to specification (for 2) inc bottle house wine (£29.95): We opted for the Chilean Merlot, which was pleasant. Service excellent, restaurant decor / ambience: good. We added 2xstarters & desserts and bill came to £50 in total. We've opted for average but really want to rate it as good (which there isn't an option for). The starters /desserts fell short of a 'very good' review

Stayed April 2014, traveled as a couple
Helpful?
Thank Eeezagoodgeeza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Dumfries
0.2 mi away
Cairndale Hotel & Leisure Club
0.7 mi away
Premier Inn Dumfries Hotel
1.4 mi away
Holiday Inn Dumfries
Holiday Inn Dumfries
#3 of 8 in Dumfries
4.0 of 5 bubbles 992 reviews
Show Prices
Show Prices
Show Prices
6.2 mi away
Friars Carse Country House Hotel
10.4 mi away
Townhead Hotel
Townhead Hotel
#1 of 7 in Lockerbie
4.5 of 5 bubbles 261 reviews
0.1 mi away
Huntingdon House Hotel
Huntingdon House Hotel
#2 of 52 in Dumfries
5.0 of 5 bubbles 311 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Station Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Station Hotel

Property: Best Western Station Hotel
Address: 49 Lovers Walk, Dumfries DG1 1LT, Scotland
Location: United Kingdom > Scotland > Dumfries and Galloway > Dumfries
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#2 Family Hotel in Dumfries
#2 Business Hotel in Dumfries
#3 Romantic Hotel in Dumfries
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Station Hotel 3*
Number of rooms: 32
Official Description (provided by the hotel):
Best Western Station Hotel is a traditional railway hotel offering 3-star accommodation just a few minutes' walk from Dumfries town centre. Guests return again and again to enjoy our excellent food and friendly service . All rooms have flat screen freeview TVs, ironing centres and wired internet and there is free wi-fi throughout the hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Agoda, Orbitz and Despegar.com so you can book your Best Western Station Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Dumfries
Dumfries Best Western
Best Western Station Hotel Dumfries, Scotland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing