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“Good service and comfortable room”

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Best Western Station Hotel
Ranked #4 of 8 Hotels in Dumfries
Certificate of Excellence
Melrose, United Kingdom
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Good service and comfortable room”
5 of 5 bubbles Reviewed March 19, 2013

Friendly welcome, excellent service and a wonderful bed make this a great hotel in Dumfries,especially if you are travelling by train, as it is so near the station . Good bar meals. Very comfortable, large, rooms

Room Tip: Room 10 is newly done up and is beautiful .
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Owen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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419 reviews from our community

Traveler rating
    170
    165
    54
    6
    24
See reviews for
55
163
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120
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Swansea, United Kingdom
1 review
5 of 5 bubbles Reviewed March 13, 2013

Just returned from a 3 night stay at this hotel with 3 of my friends. It is spotless and warm in every room.The staff including the owner make you feel at home and nothing is too much trouble for them.The breakfasts were excellent without any trace of oil or grease on the plate.The location is spot on, being across the road from the railway station and a short walk from the Town centre. Looking forward to going back next year.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank terrywales07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blackpool
Level Contributor
123 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed March 8, 2013

Spent 2 nights in the station hotel, majority of staff were genuinely friendly, real helpful, made our stay just great.hotel itself , cosy and spotless clean, comfy beds , tv in room, just fine, booked to go back again . hotel itself is in a great location. Just could not fault our weekend, only thing i could fault , i got a mouldy tomato with my cooked breakfast,i made them aware of this,, only fault i could fine. see you all again.

Room Tip: Book well in advance
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  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank DTBluebells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derby, England, United Kingdom
Level Contributor
3 reviews
5 of 5 bubbles Reviewed February 12, 2013

Had a lovely stay here last year. While helping my brother move to scotland, we had booked another local hotel which had unfortunately overbooked theselves. At first this was very distressing however that distress soon melted away when someone suggested the station hotel. The manageress was on that evening who was extreamly understanding of our situation and welcoming. My brother and I went for a few drinks in town and again when we geeeted by the lovely manageress who spent time talking to us and suggesting areas of interest. The rooms were tastefully decorated for the era of the building and were very clean. Even more impressive, the manageress put us into interconnecting rooms which was a lovely touch. Breakfast was pleantiful and the service was impeccable. We have booked again and very much look forward to the warm welcome we experienced last time. Keep up the good work

Room Tip: Enjoy the timelessness of the hotel.
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Annabel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
88 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed February 6, 2013 via mobile

Had a lovely 2 night stay. The room was spacious and well maintained. Very little noise from other guests
The food in the restaurant for dinner was amazing. I had the vension last night. It was divine.
Breakfast was a limited selection but still was a good portion
Great location for town centre, 5-7 min walk. Also great parking

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Niviksters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed February 4, 2013

worst time of my life, not only was the room scabby, went for an evening meal and a wine with my partner, upon return, rude staff did not let us in because we had a laugh and they assumed we were intoxicated. Had to book another hotel to stay the night without our luggage and never got a refund. Ruined my one and only holiday.

  • Stayed September 2012
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    • Cleanliness
    • Service
Helpful?
7 Thank cmonste
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockton-on-Tees, United Kingdom
Level Contributor
53 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed January 31, 2013

Now this is an old hotel opposite the train station but its not a busy station so don't worry.
Highlight was food in the Bistro which was first class.
The hotel itself was okay - rooms a little tired but comfortable enough and mine was on the small side however it is an old hotel.
Staff friendly and parking outside the hotel free if you inform staff.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ScottyMclue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Station Hotel

Property: Best Western Station Hotel
Address: 49 Lovers Walk, Dumfries DG1 1LT, Scotland
Location: United Kingdom > Scotland > Dumfries and Galloway > Dumfries
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#2 Family Hotel in Dumfries
#2 Business Hotel in Dumfries
#3 Romantic Hotel in Dumfries
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Station Hotel 3*
Number of rooms: 32
Official Description (provided by the hotel):
Best Western Station Hotel is a traditional railway hotel offering 3-star accommodation just a few minutes' walk from Dumfries town centre. Guests return again and again to enjoy our excellent food and friendly service . All rooms have flat screen freeview TVs, ironing centres and wired internet and there is free wi-fi throughout the hotel. ... more   less 
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Also Known As:
Best Western Dumfries
Dumfries Best Western
Best Western Station Hotel Dumfries, Scotland

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