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“Food & staff are great but...”

Old Bank Restaurant and Coffee House
Certificate of Excellence
Cuisines: Scottish
Dining options: Breakfast, Reservations
Restaurant details
Dining options: Breakfast, Reservations
Reviewed June 19, 2013

I have used The Old Bank Restaurant a few times at lunchtime and its always busy as the food and service is so good. Very fast service. The last time I visited I had soup and was a little disappointed when only white rolls were on offer and when I asked if the par-baked small baguette roll could be heated up, the lady was very nice about it but when it came back she had microwaved it, so was inedible. Microwaved bread is a NO NO!!

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Thank Rubi R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
joann m, Owner at Old Bank Restaurant and Coffee House, responded to this reviewResponded June 20, 2013

So sorry will raise the issue with staff member. Please ask for further oven baking next time. Many bread items offered by suppliers have microwave options. Even some top restaurants will use microwaves, they are here to stay. JoAnn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviews (122)
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97 - 101 of 122 reviews

Reviewed June 3, 2013

really good food, lovely decor, staff are very friendly, different things for sale as they sold chocolate pizza which i have never seen before

Thank alison a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2013 via mobile

Popped in here while visiting Dumfries. Fantastic setting - as the name would suggest - in an old bank. Quality food at the right price. Great service, cheery staff and quick service despite them admitting they were short staffed. Well done!

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Thank Ayrshire_21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 27, 2013

The Old Bank Restaurant in Dumfries was exactly as the name suggests - an old bank - and they've kept some of the original features such as the revolving door, which is a nice touch. The staff are always really friendly & efficient. I've only ever had tea, traybakes, scones or light lunches here & cant remember if they do hot food, other than soup, but the food I have had has always been really nice.

Thank GAMcC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
joann m, Owner at Old Bank Restaurant and Coffee House, responded to this reviewResponded May 30, 2013

Thank you for your review. Pleased to receive such positive feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 26, 2013

We had scones and tea here one morning this week and the scones were great! Fresh, delicious served with butter and jam. Staff are very friendly and courteous, service was prompt and we enjoyed it.

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Thank quine19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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