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“Avoid like the plague”

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Tontine Hotel Peebles Scottish Borders
Ranked #1 of 8 Hotels in Peebles
Certificate of Excellence
Reviewed July 27, 2008

having checked the tontine website it looked really modern!! when we arrived looked ok at the desk. went upstairs and what a shock very very old furnitue a tiny tv in the corner with only 4 channels. you could not take one step without the floor creaking very loudly,we,re sure that there was a hole in the floor it seemed to dip a little.when we booked out the girl said it costs money to upgrade rooms and at £110 a night it wastandard room price. this hotel is a very poor 1 star trying to be a 3 star.

  • Stayed: July 2008, traveled as a couple
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5  Thank mimrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (945)
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915 - 921 of 945 reviews

Reviewed May 11, 2008

My wife & I have just returned from a rejuvinating weekend in Peebles. Walks, views & hospitality a plenty, the Tontine completed a most positive experience. The staff are most friendly & courteous but not excessively so. Attention to detail is maybe a little lacking in regards service, but you are certainly not neglected.
The dining room is a pleasant but unpretentious affair although food service was a little slow at times. However, this is likely to be your only complaint as the food is very clearly cooked fresh to order with well sourced ingredients. The menu is perhaps a littlle uninspired, but reliable.
The room in the annex where we stayed was clean & well presented, although not overly fresh (smokers always leave their mark!)
The lounge is a great place to relax & unwind.
We are and would be happy to return, although we shall probably commit to a more expensive room. That said, our break which we sourced on line but booked on the phone was serious value for money.
The area is a gem to explore.

  • Stayed: May 2008, traveled as a couple
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1  Thank Celtbelt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 27, 2008

This is a family run hotel just off the high street in Peebles. This was our third stay. We enjoyed the friendly service and the relaxed atmosphere, particularly the lounge for it's relaxing and nostalgic feel. Our bedroom was comfortable and nicely decorated, with a huge bathroom, recently refurbished in the main, older part of the hotel. Breakfast served in the lovely dining room was very nice.

We have stayed at Venlaw Castle also in the past but prefer the Tontine for it's accessibility to Peebles, it's friendly staff and reasonable cost. We have recently booked up for another stay in the summer and can't wait to see the refurbishment.

Stayed: January 2008
1  Thank kathleenjane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 19, 2008

having just stayed at the Tontine Hotel with our two friends
everything about this hotel is wonderful. Gordon, Kate and all the staff were so welcoming and friendly and went out of their way to help you.
The rooms were very good, food was excellent and varied.
Despite the alterations it did not interfere with our stay and the refurbishment was going well.
information by Sarah, Susan and Kate and all staff excellent.
Edinburgh easily accessible- as the Roslin Chapel by bus service - golf courses great and welcoming.
all in all a great stay - we shall be returning.

  • Stayed: April 2008, traveled with friends
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1  Thank martynGranthamLincs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 10, 2008

We stayed here saturday 5th april thank goodness only for one night.
Staff were ok not friendly or interested in guests.
We booked this hotel because we read small friendly family run hotel etc.
We did not find this to be the case.
Rooms very poor standard and definately not worth the money.
This hotel should be at most 2**
I wish i had read reviews before staying.

  • Stayed: April 2008, traveled with family
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4  Thank tontinesurelytwostar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 4, 2008

A friend, her daughter and I stayed for two nights at the Tontine.In spite of the fact they were being refurbished,they were so friendly and helpful that we could find no fault.Susan in particular 'made ' the place.She has a bubbly personality and makes you feel so at home.If people complain it's maybe because they expect too much for the price ,which was indeed reasonable.I've read other reviews and they obviously have different experiences--it's personal after all.We expected the best treatment and got it.
Love the open fires ---and the people of Peebles in general were so friendly and open.We will be back!!
Stobo Castle on the other hand will not be revisited by us .

  • Stayed: April 2008, traveled with friends
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Thank Mofos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 30, 2008

We booked two rooms in tortine hotel. Room 48 and Room 40. Both were small,poor decor, wallpaper marked,carpets disgusting and no heating on until evening and only for short time.
Room 48 was obviously used for smokers and we were both non smokers!! The smell was as if someone had just been in smoking. We spoke to receptionist who appologised but couldnt do anything about it.
We were in a cold room and had to leave windows open to try and get rid of some of the smell!
We went out and came back to rooms 11pm there was a group to school boys staying on our floor and the floor directly above.
They ran riot in the corridors and were still jumping of beds etc at 1am
I made two phone calls and my friend made one complaining of noise.
I have stayed in many hotels all over britain and world and this was by far my worst experience EVER!!
I dont mind noise but this was ridiculous.
We paid bill in mornig and recieved £10 deduction of bill for no sleep and freezing, smoke filled room!!
Cant say anything positive about this hotel. (which is also getting work done in reception and bar)
Its rooms they need to be concentrating on!

  • Stayed: March 2008, traveled with friends
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4  Thank NightmareInPeebles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tontine Hotel Peebles Scottish Borders

Address: High Street, Peebles EH45 8AJ, Scotland
Phone Number:
Location: United Kingdom > Scotland > Scottish Borders > Peebles
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #1 of 8 Hotels in Peebles
Price Range: $99 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tontine Hotel Peebles Scottish Borders 3*
Number of rooms: 36
Official Description (provided by the hotel):
Situated in the heart of Peebles, we are a family run hotel totally geared up to providing you with a wonderful break. Known for our excellent service and food, we have 36 en-suite bedrooms, secure storage, drying room, FREE WiFi and private parking for our guests. So if you want to escape for some well earned rest and relaxation, or to enjoy some quality time with friends and family, the Tontine is the perfect place to be. ... more   less 
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Also Known As:
Tontine Hotel Peebles Scottish Borders Scotland
Peebles Tontine Hotel

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