We liked the easy access to the River Tweed just out the back of the hotel and its central location in town. The breakfasts were very nice. We also went for dinner but found the servers a little on the young side: lots of chatting and a lower level of professionalism than I've seen in similarly priced establishments.
As for the room, the shower pressure was good and we found the towel warmer helpful in drying my running gear. Also the wi-fi is included and the speed was good. I believe all the guest rooms are in a back annex building and the restaurant and bar take up the front building. The annex is nothing to look at and it has views to match. We were in the lowest floor and the room was half sunk into the hillside so windows opened directly onto the drive to the parking lot and so the room we stayed in was on the dark side. There may be better views from the second floor.
The staff was polite, helpful, and professional, so what brought my evaluation from "very good" to "average" was the inconsistent housekeeping. The room was dusty, there were several stains on the many textiles in the room (walls, curtain, and bedspread), and the small amenities were often left unattended (e.g. the coffee press was not cleaned and tissues/toilet paper were not replaced).There is also a potential mold issue as I began sneezing every time I returned to the room. To the hotel's credit, we filled in a questionnaire upon checkout and received an email that evening addressing our concerns. This shows the hotel is attentive to customer opinion and I believe the housekeeping situation will be addressed.
- Official Description (provided by the hotel):
- Situated in the heart of Peebles, we are a family run hotel totally geared up to providing you with a wonderful break. Known for our excellent service and food, we have 36 en-suite bedrooms, secure storage, drying room, FREE WiFi and private parking for our guests. So if you want to escape for some well earned rest and relaxation, or to enjoy some quality time with friends and family, the Tontine is the perfect place to be. ... more less
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- Also Known As:
- Tontine Hotel Peebles Scottish Borders Scotland
- Peebles Tontine Hotel