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“Not a good experience”
Review of Regent Hotel

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Regent Hotel
Ranked #13 of 13 Hotels in Oban
Reviewed July 28, 2013

Husband and I had an overnight stay here on 27th July. Paid £69 for bed and breakfast. Receptionist was friendly and informative.
We had a room on the 3rd floor, view was not so nice as there seemed to be demolishing work going on.
The hotel was very tired and is in urgent need of a make-over.
Windows were rotting and doors needed painting.
The shower cubicle was small and the water kept going from hot to cold.
The bed was creaky and the final straw was a dog barking in the next room for half an hour solid, not a nice way to be wakened on a lazy Sunday morning.
Breakfast was basic but I was rather insulted by the footnote on the menu saying "Don't worry if you are a vegetarian our chefs will do all that they can to accommodate any reasonable request"
Emmmmmmmm what exactly are we going to request? Oh yes a vegetarian breakfast would be nice?!?!
The Veggie breakfast consisted of fried bread (yuk) half a deep fried potato scone (never touched) half a tomato (which I ate) and some mushrooms which I never ate cause I like mine peeled. Also a fried egg, we were not given a choice of how we would like our eggs.
The toast was nice, the coffee was ok, although we nearly got by passed on the coffee cause when we sat down the girl walked away and the couple that came in 5 minutes after us got offered coffee as they were seated. It was just by chance one of the waitresses was walking past and she asked if we had ordered tea or coffee.
There was a choice of grapefruit and orange segments along with prunes at the cold section and a choice of 3 cereals. Also a few choices of juice (which we took advantage of!)
Overall, I doubt if we would return there although location wise it is good and from the outside the hotel looks nice.
what put us off more than anything was that dog that barked for half an hour non stop. Not good.

Room Tip: Make sure you do not stay in a room next door to a DOG!!
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  • Stayed: July 2013, traveled as a couple
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Thank jackieallan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tommy S, Manager at Regent Hotel, responded to this reviewResponded August 5, 2013

Thank you for taking the time to leave your comments on trip advisor.
I would like to firstly apologise for all the issues you encountered especially the rude awakening you received in the morning.
We are a dog friendly hotel with regards to well behaved quite dogs unfortunately on this occasion this seems not to have been the case and we would have intervened to resolve this issue had we been made aware .
We have been undergoing menu changes during the previous six months and through guest interaction we found that our vegetarian options were very little. This is the reason why this footnote was added and was never meant to cause any offence or discrimination. We have discussed at length you comments and we will change the footnote to eliminate any possible offence.
Thank you again.
Regent Hotel management and on behalf of all the staff at the Regent Hotel Oban.

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610 - 616 of 1,052 reviews

Reviewed July 28, 2013

We arrived at the hotel and was overwhelmed by the cigarette smell. Even though the smoking ban kicked in a few years ago this hotel clearly as not updated the decor. Just smelt stale everywhere. Luckily the rooms were a bit better and smell free but could be doing with updating. The good things about this hotel were good location, excellent views and good breakfast.

  • Stayed: July 2013, traveled as a couple
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Thank corrinnemcleish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tommy S, Manager at Regent Hotel, responded to this reviewResponded August 5, 2013

Thank you for taking the time to leave your comments on trip advisor.
I am very sorry that you were welcomed to the hotel with the smell of smoke, we have been a 100% smoke free hotel since the Scottish smoking ban was introduced in 2006 and we do not knowingly allow any smoking on our premises and would act on anyone breaking this law .I am glad you found positives in the bedroom views and the quality of the breakfast.
Thank you again.
Regent Hotel management and on behalf of all the staff at the Regent Hotel Oban.

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Reviewed July 28, 2013

Just back from a weekend break at Oban.. I've seen the regent hotel several times during past visits to Oban. The hotel has a 20's art nouveau decor, unfortunately it's getting a wee bit tired inside although the room we were in had been decorated recently..
The turret window in the corner of our bedroom was a surprising bonus.

  • Stayed: July 2013, traveled as a couple
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1  Thank william a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tommy S, Manager at Regent Hotel, responded to this reviewResponded August 5, 2013

Thank you for taking the time to leave your comments on trip advisor.
We are currently upgrading the entire public areas of the hotel and as you mentioned we have completed many of the bedrooms already.
I was happy to read that you enjoyed your newly decorated room and the turret feature, we do find this to be one of our more popular rooms .
Thank you again.
Regent Hotel management and on behalf of all the staff at the Regent Hotel Oban.

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Reviewed July 27, 2013

Just back from a most enjoyable stay at the Regent Hotel and have to say the staff and the service was second to none,very friendly,polite and helpful staff,the food was superb,the hotel has lovely views over the harbour.We would definitely recommend and will be back!

  • Stayed: July 2013, traveled as a couple
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3  Thank angelinaScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tommy S, Manager at Regent Hotel, responded to this reviewResponded August 5, 2013

Thank you for taking the time to leave your comments on the Regent Hotel.
It is always great to receive such a nice review and I will take great pleasure passing on to the team your kind words about how friendly and polite they were and that you found the food superb.
We hope to see you again in the future.
Thank you again.
Regent Hotel management and on behalf of all the staff at the Regent Hotel Oban.

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Reviewed July 23, 2013

I stayed in the Regent Hotel in June and was very impressed with the quality of the hotel itself as well as the staff. They were very friendly and helpful and were a credit to the hotel which was perfectly located with beautiful views. The manager helped our group to organise trips and activities, clearly very knowledgable and well known in the area, and this helped us to have a brilliant weekend away. I would highly recommend a stay at the Regent.

  • Stayed: June 2013, traveled with friends
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2  Thank Barty1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tommy S, Manager at Regent Hotel, responded to this reviewResponded August 5, 2013

Thank you for taking the time to leave your comments on the Regent Hotel.
I was happy to read that you were impressed by the quality of the rooms and food at the Regent and that the team were very helpful and friendly.
I’m glad that you enjoyed the trips that we helped to organise and I will pass your comments on to all concerned with the activities.
We hope to welcome you back to the Regent Hotel in the not too distant future.
Thank you again.
Regent Hotel management and on behalf of all the staff at the Regent Hotel Oban.

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Reviewed July 21, 2013

I stayed for 2 nights and found the staff to be very friendly and helpful . The location was ideal for exploring the town of Oban. The room was a little tired and could do with a makeover but it was clean and comfortable. The breakfast in the morning was plentiful and set you up for the day.

Stayed: July 2013, traveled with friends
3  Thank LochsideScot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tommy S, Manager at Regent Hotel, responded to this reviewResponded August 5, 2013

Thank you for taking the time to leave your comments on trip advisor.
I was happy to read that you enjoyed your stay and found the breakfast to be good quality and plentiful and that your room was clean and comfortable.
We hope to welcome you back to the Regent Hotel in the not too distant future.
Thank you again.
Regent Hotel management and on behalf of all the staff at the Regent Hotel Oban.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2013

I stayed at the Regent Hotel with a group of friends in June. The hotel has a lot of character as it is an older building and, along with that, a few of the fittings do look tired. However, we found the great location (right by the waterfront, with great views) and helpful staff more than made up for that.
The manager was kind enough to book us tee times at the local golf course and a boat trip with local guide for the evening and the staff were happy to recommend local places to eat and drink.
The full breakfast was hearty and good fuel for the day ahead and the rooms suited us just fine as a base. The countryside is so beautiful around here you will want to spend the days exploring it.

If you are looking for a central base for a good price, you could do a lot worse than The Regent.

Room Tip: The rooms at the front of the hotel have great views.
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  • Stayed: June 2013, traveled with friends
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1  Thank Howser77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tommy S, Manager at Regent Hotel, responded to this reviewResponded August 5, 2013

Thank you for taking the time to leave your comments on trip advisor
I was glad to read you enjoyed your stay with us and that our team were able to organise events for your group and also offer advice on night life and local dining options .I will pass your comments on to the rest of the team and to the kitchen team with regards to your comments on breakfast.
We hope to welcome you back to the Regent Hotel in the future.
Thank you again.
Regent Hotel management and on behalf of all the staff at the Regent Hotel Oban.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Regent Hotel

Address: Corran Esplanade, Oban PA34 5PZ, Scotland
Phone Number:
Location: United Kingdom > Scotland > Argyll and Bute > Oban
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #13 of 13 Hotels in Oban
Price Range: $53 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Regent Hotel 2*
Number of rooms: 82
Official Description (provided by the hotel):
An Art Deco hotel, The Regent is located on the Esplanade of Oban, opposite the pier. Just a few minutes walk from the town centre, the dramatic views across the sea to the distant islands will captivate guests upon arrival. The restaurant offers a choice of table d’hote or à la carte menus both of which utilise the best of local produce and our bedrooms offer magnificent views across Oban Bay. Local attractions in the area include visits to the sacred isle of Iona, trips to Mull and the opportunity to take a boat ride to the local seal colony, making the hotel ideal for your leisure break. ... more   less 
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Also Known As:
Regent Hotel Oban, Scotland
Regent Oban
Oban Regent

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