It all sounded wonderful - refurbished to a 4 star standard, super king size beds and spa baths but unfortunately it is a long way from being 4 star.
The building appears to have been gutted in order to maximise accommodation and any features which may have been there are now absent. Everything is crushed together. Most of the bedrooms are in a functional annexe behind the main building and have a view of the undecorated rear of that building.
However first of all, the 'pros' -
*the hotel is spotlessly clean, apart from some paint chipping on corridor doora;
*the staff are generally very friendly but lack training (orders forgotten etc).
Then the 'cons' -
*rather than king size beds and spa baths we would have been better served with decent drawer space (we had 4 tiny drawers holding a few pairs of socks each ) and more shelf space in the bathroom; in addition there was nowhere to store suitcases;
*totally inadequate car parking ( 10 spaces for about 45 bedrooms), when this is full the next option is on the stree, failing which we were advised we could 'park behind the church' which was about 200 yards away;
*meals were passable - but it seemed a major problem to obtain anything not on the self service breakfast menu, eg poached egg or porage, and usually we had to ask someone for tea/ coffe/ toast rather than it being offered to us. Evening meals, when eventually servred, were adequate without being inspiring. The menu was identical on the two evenings we dined in.
The hotel generally lacks any semblance of character, even Reception which is placed in the entrance is more like a guard room than a welcoming feature.
- Official Description (provided by the hotel):
- Family owned and managed 4 star hotel branded through Best Western situated next to the bay of Oban with wonderful views of the Island of Kerrera ... more less
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- Also Known As:
- Queens Hotel Oban
- Best Western The Queens Hotel Oban, Scotland