We stayed at this hotel recently for 1 night and were extremely disappointed. We had paid extra and booked a Deluxe room but on arrival found ourselves looking directly into the hotel's car park! Not at all what was advertised on the hotel's web siite where it states that "All rooms are en suite, with views of Oban Bay, or long panoramic views of town, with comprehensive facilities". On querying the category of our room we were told that the hotel had only recently been reviewed and that the room was a 'deluxe' category - there was not even a shelf in the bathroom to place your toiletries on nor cups to use when brushing your teeth!
When we asked to speak to the manager and asked if we could change rooms we were told that "...if we didn't like it we could leave..."!
The hotel rate was exclusive of breakfast and given this is rather expensive, we opted to leave in the morning and breakfast elsewhere.
We have never received such poor service and will definitely not be returning nor recommending this hotel.
- Official Description (provided by the hotel):
- All bedrooms are en-suite with open panoramic views of either the town, or Oban bay, Offering a subtle blend of both traditional and modern comfort, large bedrooms are available with, king size beds. Big comfortable chairs and all the nice useful extras expected from this type of hotel. Kings Knoll is among a few establishments that have their own , off street , private parking. Locally brewed ales, west coast malt whisky, and bar meals are served in our traditional bar.Splendid multi-choice, breakfasts are available, something for everyone. Superior and high quality standard rooms are all on offer-prices to suit every body's budget. We use local suppliers and produce as much as possible, understanding the, growing interest in eating locally grown produceEarly and, late season deals available. Wi- Fi service installed. Large free private, off street ,parking for hotel residents. ... more less
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- Also Known As:
- Kings Knoll Hotel Oban, Scotland