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“Bad experience.”
Review of The Inveraray Inn

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The Inveraray Inn
Ranked #3 of 3 Hotels in Inveraray
Kilmarnock, United Kingdom
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Bad experience.”
Reviewed July 17, 2013

We booked this hotel through a voucher site, which on first impressions was a fantastic deal. We arrived at the hotel and from reading previous reviews knew the hotel was "tired looking". We checked in and went to our room. Yes, the room was "tired" as we expected but it was also disgusting.
Stained carpets, the walls were stained all over the room with splashes of an unidentified liquid, and the window was dirty with even a cigarette end stuck in the corner (we do not smoke).

Yes, fantastic view from the window, but an even better one when you drive away from the hotel - exactly what we did.

Not so fantastic was the 80 plus miles we traveled to get there and having to do another 80 plus miles to return home the same day.

Maybe we were unlucky with the room we were allocated as other people seem to have enjoyed their stay, I would personally just advise other people to think twice before booking this hotel.

Room Tip: Don't book a room here?
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank kelly7411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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665 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (169)
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English first
Glasgow, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 8, 2013

Booked late for this trip so had to take room 208 on the second floor,Loch view is so welcome in the morning and in the gloaming.Piping hot shower,neat and tidy room with a comfy bed.Breakfast is a must,load your plate with as much as you can get on it especially the haggis.Staff still as helpful and friendly.The only downside to a visit to this lovely wee town is the way the pier has been allowed to fall into a dangerous and pitiful state.It really is a disgrace.Someone has to take charge and restore this hub of this fine town.A visit to the jail is a must,very informative and chilling.When you are in the courtroom see if you can spot the sleeping spectator.Spooky!!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank elizabeth_leggett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunbar, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 7, 2013

Lovely room overlooking Loch Fyne, quite spacious . Bathroom curtain smelling of mould , otherwise fine. An offer of help with the luggage was declined, but if we were aware there were two long flights of stairs we wouldn`t have ! . Booking dinner we were asked where we wanted to sit , requested a window seat and and duly got it . Bar downstairs was very swish with comfy armchairs , polished tables . Staff were friendly ,but bathroom needed a bit of T.L.C. Breakfast was good ,loved the mini croissants, dinner was very tasty.

Room Tip: Stairs are very long ,choose one on the 1st floor , a lift would be handy .
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
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Helpful?
1 Thank julip524
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh
Level Contributor
82 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed June 30, 2013

Stayed here for a two night weekend break. Reading some of the reviews, we were a bit apprehensive on what we'd find. As we were checking in, a couple were complaining loudly that their room was too small, so we started to fear the worst.

We checked in quickly, carried our bags up the two flights of stairs. The room was fine, though very dated. Free wifi was ok downstairs, but didn't quite reach our room consistently (wife's Ipad was good, my laptop never got a signal, my phone got one occasionally).

Breakfast was basic, but nice. The haggis was excellent, coffee and tea brought promptly to the table.

We didn't have dinner in the hotel, but the food we saw coming out looked good. There's two bars, the local's drink in one, hotel guests seem to sit in the other. Disappointing beer selection (no Fyne ales?), and service was a bit slow on the Saturday as one person was trying to serve both bars.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MikeJefferies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horsham
Level Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed June 25, 2013

Fabulous location overlooking Loch Fyne. Pretty old hotel which is clean and tidy without being special. Needs a revamp but the location makes it worth the money. Restaurant closed when we were there so we ate at nearby George hotel - great food and better atmosphere

Room Tip: Chooose a Loch view room
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GriffoHorsham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dundee, United Kingdom
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 25, 2013

This was the dearest but worst Bed and Breakfast stay we have had during a week touring the West of Scotland. This hotel has seen better days. Thought I had got a cheap price through the net but would have been cheaper booking on the day. Not good for less mobile people with lots of stairs and long corridors. The room was quite small but clean and the bed was comfy. Didn't enjoy the buffet breakfast which equates to being lukewarm. Did enjoy Inveraray though and would go back but not to this hotel

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Irene T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Inveraray hotels

Altrincham, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 25, 2013

Arrived Saturday 8 June intending to break our journey from Skye to Manchester. We had booked a loch view room on 22 May. On arrival we were told that due to 'an error in the booking system' the hotel was overbooked and there was no room for us. However, it was OK, we could go to a B&B round the corner and still have breakfast in the hotel, in fact we could have dinner on the house!
So we went to look at the B&B. The entrance was just a door on the main street, between two shops and no amount of ringing or knocking produced a response. We then saw a note asking us to call a mobile number to get access. Not having a working phone about us at the time, we had to go back to the Argyll to get them to let the owner know that someone wanted to get in! On entering, although it was clean, I noticed an odd and, to me, unpleasant aroma which may have come from one of the shops on either side but was no nicer for that. The room itself was a very cramped attic room with one very narrow window.
Having gone there prepared to make the best of things, once she'd seen the room my wife began to wonder if a 5-hour drive and a night in our own bed wasn't a more attractive idea. We went back to the Argyll and told them that we didn't consider it an acceptable alternative. The response was, albeit expressed politely, 'take it or leave it'. So we left it and drove home.
Having some experience of the hotel industry, I am in no doubt that there was no 'error in the booking system'. I believe our overbooking was a direct result of the weather suddenly turning hot and the hotel finding that it would have to turn down 2 night bookings in order to fulfil our 1 night one. The last single night bookings (ourselves and another couple, who were getting the bad news as we left) could be 'bumped' (in airline parlance) round the corner.
I inferred this from a casual comment from the receptionist which seemed to indicate that they used this B&B all the time. Also, by a curious coincidence, it was just about the only establishment between Skye and Glasgow which we passed that had vacancies and the owner was so unworried by this that he was sunning himself in his back garden out of earshot of his doorbell.
Incidentally, we never got round to discussing this, but I rather gathered that the Argyll still intended to charge us the £77 for a loch view room. On arriving home I checked the B&B prices and he was offering rooms for £35, which rather puts the 'free dinner' offer into perspective. None of the above is to infer that the B&B is not a perfectly good place to stay, it's just that we weren't expecting to stay there. As we said, if we'd wanted a cheap and cheerful B&B, we'd have booked one in the first place.
I should add that I have written to both the Argyll itself, and the owning company (Bespoke Hotels) mentioning all these points but, after more than two weeks have yet to receive the elementary courtesy of a reply.
In short, don't book a Saturday night here unless you've got a 'Plan B'.

Stayed June 2013, traveled as a couple
Helpful?
Thank Peter E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Inveraray Inn

Property: The Inveraray Inn
Address: Front Street, Inveraray PA32 8XB, Scotland
Location: United Kingdom > Scotland > Argyll and Bute > Inveraray
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Inveraray
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Inveraray Inn 3*
Number of rooms: 36
Official Description (provided by the hotel):
Originally designed and built in the 18th Century. The Inveraray Inn is one of the finest and most historic hotels on the west coast of Scotland, located in the Royal Burgh Inveraray. The hotel offers traditional quality accommodation with 36 comfortable en-suite bedrooms. Whilst sitting in the conservatory, you will witness spectacular views over Loch Fyne. With welcoming friendly staff, stunning views and delicious food, The Inveraray Inn is your perfect getaway. ... more   less 
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Also Known As:
Argyll Hotel Inveraray
The Inveraray Inn Argyll And Bute, Scotland

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