Our visit was somewhat marred by the simultaneous arrival of a busload of schoolkids who noisily commandeared virtually every part of the attraction. As there were classloads, we literally couldn't enter some of the exhibits as there were so many pupils inside. We were offered a refund to be fair. However, on return to the cafe / shop unit to get the refund, we again, were met by dozens of schoolkids queuing to buy souveneirs. The lady in the cafe proceeded to serve every one of them before she attended to us (even though she had been informed by a colleague that we were waiting for a refund). This took some 15 minutes for her to deal with all the children. When we did eventually get her attention, we declined the refund but accepted the offer of free cuppa instead. Sadly, even the coffee was cold when it was served. Not, therefore, impressed with the level of service we received. The place itself is fairly good. Wouldn't bother buying the catalogue - all the info thats contained in it is duplicated on the walls of the exhibits as you go round anyway, so only buy if you want a keepsake. There are highland cows, sheep and hens within the compound too - we were lucky enough to get up really close to the cows and hens, neither of which seemed fazed by human presence at all. Entry fee is £6 per adult.
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