I did not stay at this hotel on this occasion but have done in the past so thought I would give it another go. Booked a spa day for my mum, mother in law and myself as a late Mother's Day present, and having been to other hotels for spa days I had high expectations - which were definitely not met!
We arrived 5mins late which was clearly my fault but had to wait at reception for 10mins so we could find out where to go. The girls in the spa showed us where to put all our bags and my mum and mother in law got their treatments first while I went to the gym. The gym is definitely in need of an upgrade, if you can even call it a gym. The carpet outside the gym was absolutely disgusting. After, I went back to the relaxation room and was surprised to see my mother in law there as it was supposed to be 2 x 30min treatments and I had only been gone 30mins. I asked the girl why she was out so early and got told we were late so the times were cut back and she had another appt. I can understand cutting the time back but we were still due an additional 15mins!!! The girl spoke to the spa manager and was told there was nothing they could do, it was our fault - still don't understand how my mother in law only got 30mins though when my mum got an hour? Anyway after all the treatments we decided to go for a relaxing swim, the pool area is very grubby and not what I expected at all. And the changed rooms are disgusting, the showers didn't look like they had had a clean since the hotel opened! And the hair dryer looked like a Hoover noozle and there was no plugs for straighteners. Lunch was nice but again there was cobwebs hanging from the lights where we were sitting at. A very disappointing day out which was supposed to be a treat for my mum and mother in law.
- Official Description (provided by the hotel):
- One of Scotland's premium destinations for guests seeking luxury golfing and leisure facilities, the Carnoustie Golf Hotel has 91 en suite bedrooms providing enviable views over the infamous Championship Golf Course or the sea. Overlooking the 1st and 18th tee, guests can enjoy a wide selection of finely prepared Scottish cuisine to excite their taste buds in either the Dalhousie Restaurant, Calders Bar or on The Terrace, whilst enjoying the spectacular views. Carnoustie Golf Hotel is a unique golfing haven, offering some of the most stimulating golf in the world. ... more less
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- Also Known As:
- Carnoustie Hotel Course
- Carnoustie Golf Course Hotel Scotland