I took a client to Carmine's for lunch as it was in a handy location for us both. Never again! One of the strangest and thoroughly unpleasant experiences of my life.
Where do I start? We ordered diet coke to drink, only to have a 2 litre bottle slammed down on our table. The waitress didn't even offer to pour our drinks, just left the empty glasses on our table. She then came quickly back to take our order. I hadn't decided yet, so she stood glaring at me whilst muttering under her breath until I decided.
The food itself was ok ( pizza ), although very greasy. Have had far better pizza in Aberdeen many times before.
When we finished our pizza the waitress came over and took our plates away. Our 2 litre bottle of coke was still a quarter full, but the waitress just picked it up off the table and proceeded to put it in the fridge, presumably to be used later for other diners, even though we had paid for the whole bottle.
She then said to me "That's £37". I have never been anywhere that doesn't present you with a bill showing what you are paying for, so was a bit bemused. I asked for a bill, as I wanted to check the amount was correct, and also as I needed a receipt for expenses, and that was when the waitress erupted! She asked why I wanted a bill, and started getting very angry. Next thing the owner came out from the kitchen and started shouting about the quality of the food we had. I kept trying to explain that I needed a receipt for expenses, but they were both extremely irate by this point. I then handed the waitress my credit card, only to be told "cash or cheque only". My colleague had to go to the nearest bank and get money to pay for the meal. When we did pay, we were presented with a tiny cash register type receipt, that didn't have anything on it apart from the total. No name, breakdown of the cost, VAT number, or anything else that you find on a normal restaurant receipt.
We hadn't finished our drinks, and were still chatting, but then the waitress came over and took our glasses off the table, and stood staring at us. Obviously it was time to go.
The waitress has to be the rudest person I have ever had the misfortune to meet. I have no idea why she was so hostile, but it was a genuinely horrible experience and not what you expect when you go to a restaurant for lunch.
I will never go back there, and just hope that I can warn as many people as I can about what to expect if they ever go there. I just feel sorry for anyone that goes there not knowing what lies in store for them.
Shocking - Avoid at all costs!!!
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