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“Great hotel”
Review of Malmaison Aberdeen

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Malmaison Aberdeen
Ranked #13 of 65 Hotels in Aberdeen
Certificate of Excellence
Glasgow, United Kingdom
Level Contributor
112 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“Great hotel”
Reviewed March 18, 2014

We stayed at the weekend for my birthday, my man had thoughtfully ordered chocolate covered strawberries and rose champagne to be in the room on arrival. I'm a bit of a Malmaison aficionado...only have Dundee left to visit in Scotland, then onto the English Mals...

I can honestly say I think it was my favourite Malmaison yet. We had a superior double room and it was massive, with a chaise lounge, huge bed, double drench shower, roll top bath and little extras.

We ate in the restaurant on the Saturday night, the only thing I would say is we were served by about 5 different waiters, which was a little confusing. Food was great and service slightly slow but they had parties in and there was not one seat free in the restaurant, so it's understandable!

The breakfast is certainly worth it, we indulged and filled up for the day. The breakfast was lovely and for the most part served at the table.

The staff were friendly, helpful, professional and nice. The hotel was spotless. The rooms are fantastic, I would certainly stay again!

Room Tip: Only slight downside, the road at the front is a little noisy, if your a stickler for quiet nights s...
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Miss_Kitten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roula S, General Manager at Malmaison Aberdeen, responded to this review, April 7, 2014
Thank you very much for your lovely comments, we will share your comments with the team, and we will ensure the next time your room is not front facing to help you sleep more comfortably. looking forward to see you soon.
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1,075 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (161)
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Scotland
Level Contributor
142 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed March 16, 2014 via mobile

Stayed over here one night with my wife recently. The standard rooms were absolutely gorgeous and very tastefully decorated to a high standard. Beautiful restaurant and bar area with attentive staff. Limited car park spaces. The only complaint that I would have is that the beds are rock hard and particularly uncomfortable. Oh and the price is inflated accordingly with Aberdeen being the self proclaimed oil capital of Europe. But you already knew that, right?

I would definitely come back but I wouldn't stay over as I have said before- there are lots of little comfortable b&b's at a fraction of the price that offer the same type of accommodation.

Top tip- order room service breakfast for a luxurious extra. Just don't walk into the room fresh out of the shower in all your glory when the staff are bringing it into the room!

Stayed March 2014, traveled as a couple
Helpful?
Thank barrymac82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roula S, General Manager at Malmaison Aberdeen, responded to this review, April 7, 2014
Thank you for your feedback, we appreciate your comments and we will share with the team, we are in the process of changing our mattresses so please come back to visit us soon to try them out.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 9, 2014 via mobile

Having decided last minute to go here, we wanted something different to do for a weekend away. Never been to a malmaison before so was keen to see the layout and unique features. The room was spot on. It was a superior double and just what we needed. The staff were excellent and the hotel is immaculate. Lots of features and designs that you notice over a couple of days. The whisky pantry is awesome and perfect for whisky lovers with a great choice. Lots of nooks and crannies to sit and relax in. Didn't get to see the petit spa but will see it next time when we return, which we will do. The brasserie was also excellent which is in a separate review. Definitely recommend and would certainly return for a touch of unique luxury.

Stayed March 2014, traveled as a couple
Helpful?
Thank Fonz82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roula S, General Manager at Malmaison Aberdeen, responded to this review, April 7, 2014
Thank you for your lovely comments, we look forward to your return to Aberdeen, we hope it will be soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 8, 2014

This is a nice hotel with friendly efficient staff, in a great location - they made our stay very pleasant... but FOR THE PRICE TAG, the rooms are small and badly designed. Attractively designed, but badly designed. They are great to look at, provided you don't put any guests in them. The décor is SO dark - fine in the evening, but wake up in the morning and you find no well-lit mirror you can get near to: try shaving / putting your make-up on ... Only table is a very narrow desk already full of telephone, brochure stand, tray and bottle of wine (so nowhere for a guest to put anything of his own). Order room service and the member of staff who brings it will have nowhere to put a plate (never mind the whole tray). In the bathroom, no robes, basic three "S"s (soap, shower gel, shampoo) only - no conditioner/lotion for example. For a price tag for a standard room i.r.o £250 (for a hotel out of London), you'd be entitled to expect something a bit better thought-through. Stay here if you don't mind paying for the location and travel very light.

  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank J J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roula S, General Manager at Malmaison Aberdeen, responded to this review, April 7, 2014
Thank you for your comments, we are looking into some vanity mirrors and some improved lighting in the room to allow for make-up and shaving, we understand these can be challenging at times. Our rates are in line with demand and supply in the city, and even though Aberdeen may not compare to London from a size perspective, Aberdeen demand exceeds London market and this is reflected in the prices in the city. Thank you again for your comments and we hope to see you again soon.
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London, United Kingdom
Level Contributor
74 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed March 5, 2014 via mobile

Stayed one night due to business, managed to get a suite also!
Bit too dark in terms of decor and setting but very cool. Room excellent and massive, had 2 showers, wooden bath! 2 TVs and a living area- great for a party! Steak restaurant was brilliant too. Would 100% stay again

Stayed March 2014, traveled on business
Helpful?
1 Thank MJDBMW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roula S, General Manager at Malmaison Aberdeen, responded to this review, April 7, 2014
I see you stayed in our Executive Suite Balmoral, a very cool room indeed. the next time you are with us we can provide additional lights in your room is you find the space too dark. we look forward to see you soon and thank you for your feedback.
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scotland
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 1, 2014

My husband and I had a night away here - stayed in one of the suites. The room was nice but it was a little tired in places. The ventilation in the bathroom was not good, resulting in steam running down the walls (although the shower was lovely). The bath in the middle of the bedroom was a little odd. I like to go and have a soak in private to enjoy the peace and quiet. Couldn't really do that when my husband was lying on the bed watching tv in the same room!
For me, the best part of the hotel was the restaurant. Breakfast was lovely.
The location is not particularly central - good for business people, as there are a lot of offices nearby - it's a fair old walk from the town centre though, particularly if you have arrived by train. On the plus side, it is quiet.
As I said, it was a nice room but I expected more for the money. Also, the fantastic nibbles that are mentioned on the website are fantastically expensive! When you're paying more than £200 a night, I would expect to get some free peanuts.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank barbarazzi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roula S, General Manager at Malmaison Aberdeen, responded to this review, April 7, 2014
Dear Barbara,

we appreciate your comments, and thank you for your feedback. The rooms are designed with the bath outside to create a bit of a wow effect, not to mention that we 'dare to be different'. Our location is in the well sought after high end of Aberdeen, the west end is one of the most quiet, safe, and preferred neighbourhood for most travellers. The next time you visit we will happily arrange for a taxi on us to bring you to the hotel from the station. we look forward to see you soon.
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Manchester, United Kingdom
1 review
Reviewed March 1, 2014

We recieved the most genuine, hospitable welcome from the receptionist on arrival to the hotel, who kindly showed my family to our room and offered to assist with lugage and dinner reservations. We were upgraded to a Junior Suite (32) which had the WOW factor. My Wife and young children were amazed with the roll top bath. the huge bed, the large bay window and the massive walk in shower. The room was spotlessly clean as were all the public area's and Restaurant. We had a family meal in the evening and again, service and food was faultless. The staff were all attentive and and very accommodating with my little family. Breakfast service on both mornings were relaxing. I say this as hotel breakfast rooms can often feel rushed. Throughout our two day visit, myself and my family were only disappointed with one thing..... the break was too short! We look forward to returning to Malmaison Aberdeen again soon

Room Tip: Room 32 was large and at the front of the hotel.
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  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KJJTM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roula S, General Manager at Malmaison Aberdeen, responded to this review, April 7, 2014
Thank you so much for your lovely comments, myself and the team appreciate your comments and will make sure they are shared with the staff on duty. Thanks again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Malmaison Aberdeen

Property: Malmaison Aberdeen
Address: 49-53 Queens Road, Aberdeen AB15 4YP, Scotland
Location: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Wheelchair access
Hotel Style:
#4 Spa Hotel in Aberdeen
#10 Luxury Hotel in Aberdeen
#13 Business Hotel in Aberdeen
#21 Romantic Hotel in Aberdeen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Malmaison Aberdeen 4*
Number of rooms: 80
Official Description (provided by the hotel):
Malmaison Aberdeen is the latest luxury hotel to join the Malmaison family. This boutique hotel used to be the famous Queen’s Hotel and truly is fit for a Queen. Retreat from daily life in the spa or enjoy a work out at the gym. Look no further than Malmaison Aberdeen for the perfect venue for business trips or leisure breaks. ... more   less 
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Also Known As:
Malmaison Aberdeen Hotel Aberdeen
Malmaison Hotel Aberdeen
Aberdeen Malmaison Hotel
Malmaison Aberdeen Scotland

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