Checked in on a Fri late nite. Was travelling with family (incl one year old). The 24 hr on duty manager on the phone managed to 'Misguide" us at 1130 in the nite. We lost our way and were walking the streets with the little one looking for the apartment. We were visiting Aberdeen as a tourist. As our son fell sick, we stayed in the apartment for all the 3 days. We were meant to check out on Tue morning, our train was only at 6 in the evening. As our son was just recovering from his fever, we requested a late check out of 2PM/3PM (there policy indicates it is 10AM). They were quite inflexible and said the best they can do is 12PM, else we have to pay an extra nites charge (GBP 120).
The flat in itself looks clean. But you can see the dining table had worn out considerably, the fixtures were feeling the wear and tear. There were no pots and pans to cook in. Upon request they delievered some pots, but said the woks have been ordered and not in stock. I guess I would have been more tolerant of all this, if the service had been a bit more accommodating.
All in all, I would not go back. I felt I was paying considerable money for an average experience.
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- Also Known As:
- The Spires Serviced Apartments Aberdeen, Scotland