We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Soulless & pleasureless”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Holiday Inn Express Aberdeen City Centre
Ranked #25 of 64 Hotels in Aberdeen
Certificate of Excellence
The Hague, The Netherlands
1 review
“Soulless & pleasureless”
2 of 5 bubbles Reviewed October 12, 2013

If you are looking for somewhere to stay in Aberdeen that you'll enjoy, this isn't it. The Holiday Inn Express is tired, disappointing & devoid of character. My heart sank when I returned to it each evening.

Pros: WiFi, location, cleanliness
Cons: Breakfast (inedible), staff (indifferent), facilities (limited)

Room Tip: Choose another hotel
See more room tips
  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ben E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressAberdeen, Guest Relations Manager at Holiday Inn Express Aberdeen City Centre, responded to this review, October 13, 2013
Thank you for your comments Ben E

I'm very sorry that you formed a poor impression of the hotel during your stay but glad to see that you appreciated the free WiFi and the central location.

We do however strongly feel that the comments left below by the previous reviewer give a much more accurate idea of what future visitors can expect.

Kind regards

Martin Thow
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

660 reviews from our community

Traveler rating
    177
    311
    129
    32
    11
See reviews for
113
195
47
207
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (145)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Edinburgh, United Kingdom
Level Contributor
79 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 bubbles Reviewed October 9, 2013

I love this Hotel. Right in the centre of Aberdeen just off Union Street, you could not wish for a better location. The staff are so friendly and welcoming. The buffet breakfast a little added bonus, value for money, and the rooms nice and comfortable. I hope to keep coming back to this hotel for many years to come.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jsilverspice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressAberdeen, Manager at Holiday Inn Express Aberdeen City Centre, responded to this review, November 2, 2013
Many thanks for your review jsilverspice, it's always great to hear from our regulars.

Rest assured, we will be doing everything we can to make sure your future visits are equally as enjoyable.

Regards

Martin Thow
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed October 9, 2013

Stayed here on a Sunday night as we were going to The Trickery show in Aberdeen. The room was about £79 for a double room, and it was by far the best rate in the centre of Aberdeen (and it included breakfast). It was in an ideal location for walking in the centre of Aberdeen with pubs, restaurants and shops all nearby.
Unfortunately, I had a migraine that night but the reception staff were all more than helpful (even dialling the phone for me as I couldn't see) and extending my check out so I could try and rest. It did however mean that I didn't try the breakfast. The staff were also helpful the night before and helped us set the alarm on the tv to wake us up.
My only fault was the lack of parking (there's only 10 or so spaces). However, Chapel St car park was very nearby and reasonably priced.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shulse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressAberdeen, Manager at Holiday Inn Express Aberdeen City Centre, responded to this review, November 2, 2013
Many thanks for your review shulse

I'm very sorry to read that your stay was spoiled by having a migraine although it's great to see that the staff went out of their way to look after you. Hopefully your next trip to Aberdeen will be a lot more enjoyable.

Regards

Martin Thow
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Darvel, United Kingdom
Level Contributor
80 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed October 7, 2013

Stayed in the hotel for a night stay as we were travelling round the UK. The hotel is in a fantastic location just off Union Street, so if you are in Aberdeen to enjoy the night life then this would be a very good choice as all the pubs and restaurants are within easy walking distance. Our room was very typical of the chain. Functional and clean. We both had a good night sleep (though rum cocktails in the Moorings bar aided in this). Only criticism I can make is that parking is very limited, although we were luck enough to get a space on arrival.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank killiealan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressAberdeen, Manager at Holiday Inn Express Aberdeen City Centre, responded to this review, November 2, 2013
Many thanks for your kind review killealan

We're delighted you had a good visit and found the location to be ideal for you. Well done also on managing to get a parking space. If you're not so lucky next time, bear in mind that there is a large multi-storey facility just up the road which is free for the majority of the night.

Regards

Martin Thow
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elderslie, Scotland, United Kingdom
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed October 7, 2013

Stayed one Saturday night as a birthday treat for a friend..Accommodation was excellent, room very spacious, clean and tidy. Three staff on reception were lovely and couldnt have been more helpful, especially the trainee receptionist who went out of her way to help. Had a drink at the bar which was rather expensive, but lovely. Breakfast was lovely, plenty of choice in food, cold and hot drinks and endless amounts of toast if you so wished. Only downside was the noise from the street which basically went on all night. Opposite our room was a bakers shop which stayed open all night and attracted a large number of people who were under the influence. would only stay again if I could get a room at the back of hotel which receptionist said was quieter.

Room Tip: Always ask for a room to the rear if you wish peace and quiet.
See more room tips
  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fiona B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressAberdeen, Manager at Holiday Inn Express Aberdeen City Centre, responded to this review, November 2, 2013
Thanks for your comments Fiona B

It's great to see that you had a good stay and that the staff looked after you so well. Sorry that you were disturbed by noise during the night but regrettably, being in the heart of the city, this can happen on occasion. Please do feel free to request a rear facing room on your next visit.

Regards

Martin Thow
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kendal, United Kingdom
Level Contributor
309 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
4 of 5 bubbles Reviewed October 7, 2013

I was very pleased with this Holiday Inn Express. The rooms were good, quiet at night, good WiFi and very clean throughout.

The welcome could have been a little more friendly but I guess that is Aberdeen for you.

The breakfast is self-serve, which was very good, its just a shame that the TV's are both on and turned up to high volume. ;-(

Room Tip: Stay in highest floor you can.
See more room tips
  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank StephenCKendal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressAberdeen, Manager at Holiday Inn Express Aberdeen City Centre, responded to this review, November 2, 2013
Many thanks for your review StephenCKendal

It's great to read that you had a good visit and were able to make use of our free high speed wifi. Sorry that you found the volume on the breakfast TVs a bit high, I will monitor this and adjust as necessary.

Regards

Martin Thow
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lowestoft, United Kingdom
Level Contributor
50 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 bubbles Reviewed September 26, 2013

Standard good service and very good room.
High prices due to Oil industry.
No evening meal but plenty to eat in nearby union st
Excellent free wifi
Breakfast was basic but adequate, no moans from me only the high price but thats Aberdeen for you.

Room Tip: High floor
See more room tips
  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressAberdeen, Guest Relations Manager at Holiday Inn Express Aberdeen City Centre, responded to this review, October 2, 2013
Many thanks for your comments Steve B

We're delighted that the hotel met your expectations and you enjoyed your stay.

As you so rightly say, Aberdeen can be expensive during the week due to the high demand for bedrooms. If you travel at the weekend though, the city offers some of the best value rates in the country.

Regards

Martin Thow
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Aberdeen hotels
0.5 mi away
Jurys Inn Aberdeen
Jurys Inn Aberdeen
#8 of 64 in Aberdeen
4.0 of 5 bubbles 1,854 reviews
0.3 mi away
Mercure Aberdeen Caledonian Hotel
0.3 mi away
Skene House Whitehall
Skene House Whitehall
#1 of 64 in Aberdeen
4.5 of 5 bubbles 707 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Ibis Aberdeen Centre
Ibis Aberdeen Centre
#14 of 64 in Aberdeen
4.0 of 5 bubbles 937 reviews
0.5 mi away
Hilton Garden Inn Aberdeen City Centre
2.6 mi away
The Aberdeen Altens Hotel
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Aberdeen City Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Aberdeen City Centre

Property: Holiday Inn Express Aberdeen City Centre
Address: Chapel Street, Aberdeen AB10 1SQ, Scotland
Phone Number:
Location: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#14 Family Hotel in Aberdeen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Aberdeen City Centre 3*
Number of rooms: 155
Official Description (provided by the hotel):
The Holiday Inn Express Aberdeen City Centre Hotel is situated in the West End of Aberdeen City Centre within easy walking distance of all the City Centre attractions. The hotel is only a stone's throw from Union Street and is ideally situated for your business or leisure stay. Holiday Inn Express is the common sense choice for the value-conscious traveller. All of our bedrooms boast a power shower, direct dial telephone and satellite TV channels. There's a bar in the hotel and many restaurants and pubs close by including the stylish new Albyn Restaurant & Bar just 5 minutes away. The Holiday Inn Express Aberdeen City Centre Hotel is the perfect base to explore Royal Deeside, The Whisky Trail, the many Castles or some of the North East's Championship Golf Courses. If you are travelling to Aberdeen on business, the Holiday Inn Express Hotel is located close to many large companies such as Shell, Exxon Mobil and BP. At the Holiday Inn Express Aberdeen City Centre Hotel we also have 2 superb air-conditioned meeting rooms with natural daylight which can accommodate up to 40 delegates theatre style. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, IHG, Hotels.com, Cheap Tickets, Orbitz, Hotwire, Priceline, TripOnline SA and HotelQuickly so you can book your Holiday Inn Express Aberdeen City Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Aberdeen City Centre Hotel Aberdeen
Express Aberdeen City Centre
Aberdeen Holiday Inn
Holiday Inn Express Aberdeen City Centre Scotland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing