This was our second visit to Marcliffe in 3 years and the property did not disappoint. Our room was lovely and well appointed. There were two weddings at the hotel on the day that we arrived and so the bar area was very crowded but they did clear it by 6 so guests could have cocktails.
Our only real issues were with the restaurant. Our room included dinner and no one bothered to explain what was included in that dinner vs. what was an extra to pay for. We just assumed only the regular menu was included. It wasn't until after our first dinner that we asked for an explanation of what was included (which was everything). Then when we checked out, we were actually charged for the "upcharges" on our second dinner until we pointed out that we were told there were no upcharges and the bill was immediately adjusted. Our travel companions had checked out before we did and didn't realize that they were being charged upcharges for the prior nights meal also so they had to go back in and get the adjustment - after I told them what happened to us. Not insignificant as it amounted to about $200 per check. Our advice is that if dinner is included in your room, do not be shy about asking what exactly is included in that - no one volunteers the information. The Russian red crab while good, was not nearly as good as it was our first trip - it was a pile of broken leg pieces that were a bit overcooked. Service at dinner on Saturday was fairly slow, though the night before had flawless.
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- Official Description (provided by the hotel):
- Opened by Mikhail Gorbachev in 1993, this is one of the cities more exclusive hotels.I am delighted to inform our valued clients that we have now upgraded all our TV's to slimline models with plenty satellite channels.Thank you all for your patience.J Stewart Spence, Owner ... more less
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- Also Known As:
- The Marcliffe At Pitfodels Hotel Aberdeen
- Marcliffe At Pitfodels Aberdeen
- Marcliffe At Pitfodels Hotel Aberdeen
- The Marcliffe Hotel And Spa Aberdeen, Scotland