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Ibis Aberdeen Centre
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Reviews (1,087)
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All reviewsunion streetvue cinemamaritime museumcar park next doorreduced ratemain shoppingcentral locationper daytea and coffee facilitiesaberdeen centrecomfy bedtrain and bus stationexcellent locationshower roomshort staykey cardgood nights sleep
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851 - 856 of 1,087 reviews
Reviewed May 10, 2012

  • Stayed: April 2012, traveled solo
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    • Location
    • Sleep Quality
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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
H5170-GM, Manager at Ibis Aberdeen Centre, responded to this reviewResponded May 11, 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed May 10, 2012

Hotel is lovely and nice rooms as well BUT the reception staff are rude and very snappy with your and do not understand much english!! we got charged twice for our stay once off booking.com and we got charged again on arrival. The lady i spoke to was extreamly rude i asked to speak to the manager she refused to let me do so! i asked for this name and number and i owuld contact him direct she lied and wrote a random number down. Everytme i went to reception i asked for a receipt of paying on arrival it took me 4 days to get this!!!! 2 days in a row our room was not cleaned and no towels left!! so when wanting a shower we where having to go to reception to collect a towel and then we where only given one each...also tea/coffee facilitys YES for the first day but after that they are not topped up!! i would nevr stay here again!! YES its a modern new hotel but you never no what you are going to get charged for, reception staff are useless, breckfast is disgusting for £7.50, the cards you are given at reception to get into your room NEVER work we had 7 different card in 4 days, the cleaners just walk in your room even though you are still in, only good thing about this hotel is the location

  • Stayed: May 2012, traveled with friends
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1  Thank 1000Gemma0001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H5170-GM, Manager at Ibis Aberdeen Centre, responded to this reviewResponded May 11, 2012

Dear Guest,
I feel so sorry about you are explaining here. Obviously our aim to delivery excellent customer service and make every single stay unique. Please allow my express my grates apologies.
You can contact me any time on h5170-gm@accor.com.

Kind regards,
Attila Szabo
General Manager
Ibis Aberdeen Centre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 9, 2012 via mobile

Booked this on a cheap room rate. It's clean functional good location. However with parking costing 1/3 room rate Internet twenty percent of room rate, no tea or coffee making and breakfast extra u may end up cheaper on an all inc rate some where else. If u want a bed it's super but that's it. Also when checked out they tried to charge for movies we hadn't used , and when I refused to pay receptionist made it obvious she clearly thought I was lying.

  • Stayed: May 2012
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2  Thank muddy2shoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H5170-GM, Manager at Ibis Aberdeen Centre, responded to this reviewResponded May 10, 2012

Dear Guest,
Thank you for staying in Ibis Aberdeen Centre hotel.
I would like to apologies for the inconveniences you have experienced.
As you kind advised that the hotel has perfect central location, however the parking is payable in Aberdeen similar to any other city. The reception team is glad to help you where can you park your car or there is one just next door. I can also guarantee that we definitely have tea and coffee facility in every room.

Kind regards,
Attila Szabo
General Manager
Ibis Aberdeen Centre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2012

Rooms are small but functional and clean (bed/TV/kettle and self contained shower/toilet unit in the corner). Staff pleasant and optional buffet breakfast decent though not outstanding. Small daft details missed though, such as no spoon with tea/coffee making facilities and no information regarding wi-fi facility - was it free or chargeable?!) All said, great location for rail station and city centre. Ideal for business trips or a handy bed/crash pad, just don't go expecting anything over that.

  • Stayed: April 2012, traveled as a couple
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Thank AlanSGM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H5170-GM, Manager at Ibis Aberdeen Centre, responded to this reviewResponded May 8, 2012

Dear Guest,
Thank you very much for your kind comments.
We always recommend that search all the information of the official ibis website of the hotel.
The facilities, services and the extra charges if applicable are detailed explained, however please do not hesitate to contact us either on phone or via e-mail if you need more information or should you have any question.
Kind regards,
Attila Szabo
General Manager
Ibis Aberdeen Centre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 2, 2012

  • Stayed: April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
H5170-GM, Manager at Ibis Aberdeen Centre, responded to this reviewResponded May 8, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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