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Rox Hotel
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Reviews (352)
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All reviewsmarket streetreception staff were very helpfulnice hotelncp car parkwedding receptionunion squarebooked this hotelgood sizeaberdeen hotelsingle roomtrain stationself servicewould stay againbreakfast was excellentstayed here for one nightcity centrecomfy bed
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Reviewed October 15, 2012

After being let down by the Carmelite Hotel for our "Birthday treat - prosecco afternoon tea", my friend and I stumbled upon the ROX Hotel who also did afternoon tea with prosecco. What a great experience. The lounge was lovely and bright and the atmosphere lovely. The sandwiches are a good mixture, the scones, cream and jam were so lovely we asked for another to share, and the cakes (carrot cake, strawberry tart, chocolate eclair)... wow... yuuummmmyyy...... :-) we had tea and prosecco, and with our tea we were also given home made shortbread.. Again ... very yummy... I would definitely recommend (and return) to the ROX Hotel for Afternoon Tea (as the staff were also very friendly and happy). Can't wait to go again.

  • Stayed: October 2012, traveled with friends
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1  Thank CLSuth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 4, 2012

Because there are so few decent hotels in Aberdeen -- particularly the centre -- we keep trying The Rox hoping it will get better. It doesn't. It's a strange building that has been cut up into oddly-shaped, dark corridors and rooms. The decor of the common areas is something out of a bad early 1990's spec office building and it's apparent someone's spouse who fancies themselves a decorator did the interiors. It's a mess.

My most recent visit was the final straw. If you have to book into this hotel, please specify that you do NOT want Room 405. In fact, room 405 should not exist in a business-class hotel or, for that matter, any hotel.

Room 405 is a shoebox shaped and sized room under the eaves with a couple of Velux windows under the hotel's satellite dish. If hotels are chiefly about providing a place to sleep, Room 405 fails on all counts.

First, the bed. It's billed as a 'single' (why there are single beds in £180 rooms is another mystery) but it's not. The bed is about two and a half feet wide and woefully short. Because it's perched on a divan it's a bit like trying to sleep on a balance beam. Sleep? You don't. Because the room is So small, the table and chair is immediately beside the bed. I moved it so I could actually get in the bed and not trip over it. The TV is weirdly mounted on a wall beside the bed. The bathroom is adequate but again very weird. There is a wall-mounted soap dish in the shower that doesn't drain and is made of glass. Glass in a tiled shower? Hello Health and Safety!!

The buffet breakfast is boring and served in a dreary lower ground 'restaurant/bar'. The front desk staff are nice but they don't have much to work with.

The hotel is usually fully booked because oil and gas people are deparate for a place to stay. It's shame because this place is pretty awful.

Room Tip: Avoid the fourth floor. And the first, second, third and fith. Try the Malmaison or Marcliffe for the same money. Jury's Inn or the Ibis if you're slumming it.
  • Stayed: October 2012, traveled on business
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6  Thank Wudja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2012

This little hotel is not what you expect from Market Street it is lovely , we went for a meal and had fillet steak which was heaven but there are 2 menus so lots of choice and good price range. Have been here for coffee and they have got nice seating areas inside and out The Rox is perfect for a little break from shopping for coffee wine or food

Room Tip: i did not stay the night in the hotel and only wanted to write a review on the restaurant but they couldn't find it on trip advisor
  • Stayed: September 2012, traveled with friends
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Thank Silvertip37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2012

This was the worst dining experience I have ever had. We should have realised what was about to happen when two different set menu's were presented to different members of our dining party. After ordering, we were still waiting for starters after an hour. We were only served food after we had enquired twice to the restaurant staff. When the food arrived, half of the dishes were inedible, not only were the waiting staff poor but the kitchen staff couldn't use a microwave oven to heat up food either. With half our party starving we soldiered on, even though the waiter had three attempts to get a complete and correct drinks order to the table. The main course was a mixed bag, with some diners receiving cold vegetables and dry overcooked chicken. To top it off they even managed to ruin the ice-cream birthday cake. After handing it to restaurant staff with instructions to keep it in a freezer for our party, it was delivered to the table as an ice-cream splodge. Perhaps freezer means fridge to someone in the kitchen at this shambles. Unbelievable that the staff could present this to someone celebrating their birthday without even an apology. This lot made Basil Fawlty look professional. I have no idea what the accommodation is like at this hotel but if it is anything like the service and food in the restaurant, I wouldn't recommend it.

  • Stayed: September 2012, traveled with family
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2  Thank Ron S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2012

Wow was at a wedding here Saturday 24/8/12 great place, great staff, really good food. Over all I loved this place the staff very friendly. The hotel was nice and clean, If there was a niggle it was the amount of stairs in the place loads lol but overall a great venue for a wedding well done the ROX

  • Stayed: August 2012, traveled with family
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Thank Bruce1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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