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“Great Food, but rubbish cant pay by card”
5 of 5 bubbles Review of Wok Wok

Wok Wok
Ranked #338 of 665 Restaurants in Aberdeen
Cuisines: Chinese, Fast Food
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Dinner, Delivery, Takeout
Description: This is easily the best Chinese Takeaway in Aberdeen , MSG free and always very busy , great open kitchen etc
Aberdeen, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
“Great Food, but rubbish cant pay by card”
5 of 5 bubbles Reviewed June 21, 2013

Well what can i say loved the food and been going for years, and now they have stopped paying by card for delivery service, why? its stupid for this day and age.... as you can tell i am angry i have used this Chinese for years and now i have to find a new one outrageous

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Timmer_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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90 reviews from our community

Visitor rating
    34
    22
    8
    8
    18
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Aberdeen, United Kingdom
1 review
“Flea/bug found in rice!”
1 of 5 bubbles Reviewed May 27, 2013

What more can I say... Birthday get together came to grinding halt when one of my daughters guests found a bug in the rice. Rice taken straight from container. 5 meals down the drain...

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank C M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gamrie in Scotland
Level Contributor
11 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Shocking customer service!”
1 of 5 bubbles Reviewed May 9, 2013

I ordered three meals at 4.30pm on a Wednesday as a treat for my son's birthday. The food arrived within an hour. After my son paid in cash (at Wok Wok's request) I noticed that we had been short changed and the wrong meal delivered. I was not given a receipt. I had requested a vegetarian meal but instead received a meat dish . I phoned to report this and the lady at the other end of the phone offered me 10% discount on my next visit but no replacement. As there was no way of delivering me another meal it was agreed that I would return to the takeaway with the wrong dish and they would cook me a fresh meal. I phoned just before leaving home to be told my replacement dish was being delivered! 30 mins later...no meal. Another call to be met with confusion. In addition when I mentioned my incorrect change I was told I would have to speak to the driver direct! Needless to say I declined this offer. The female I dealt with was rude, unhelpful and left me hanging on the line for long periods of time while she dealt with customers. I think she simply left the phone on the counter in the end and didn't speak. I returned with the meal and eventually got a refund with no apology and extremely bad grace. Disappointing, as the food is very nice. Will I ever go back...no never!

  • Visited May 2013
    • Value
    • Service
    • Food
Helpful?
2 Thank Gamrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, AB, Canada
Level Contributor
35 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“Good quality takeout food but be prepared to wait.”
4 of 5 bubbles Reviewed April 3, 2013

I enjoy the food from Wok Wok, it's fresh and uses good quality ingredients. Portions are as expected for this type of takeaway. Wait times are long though, generally an hour for delivery but as long as you have the time it's superior to most other takeaways I've tried in Aberdeen

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank cdnmojo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen, Scotland, United Kingdom
Level Contributor
20 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“Average”
3 of 5 bubbles Reviewed March 24, 2013

Like this Chinese but can't say it's my favourite in aberdeen. Delivery time isn't very quick at all.. Might go back if I was in the area.

Visited March 2013
Helpful?
Thank Ruairi N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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