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“A Real Disappointment”
Review of Carmelite

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Carmelite
Ranked #46 of 65 Hotels in Aberdeen
Reviewed August 30, 2009

We were staying in recently refurbished suite which was not cheap, it was nicely decorated but had a damp smell, there is no tea or coffee facilities and no room service available, we requested our breakfast to be delivered to our room but was advised this was not available, there is no corresopondance in your room to advice what services are available and the tv kepy shutting down. The food was lovely the only positive thing about the hotel, however if you are in a hurry forget it, the service was terrible,there is a huge shortage of staff. This was supposed to be a lovely break but I feel really let down. There is a huge room for improvement all round.

  • Stayed: August 2009, traveled as a couple
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2  Thank denbarbeauty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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607 - 613 of 669 reviews

Reviewed August 3, 2009

I booked this hotel and then decided to read some online reveiws, i was dreading going after reading that the rooms where horrible and the corridors smelt. However after the shock of the outside (which is not very nice, its down a wee street and does not look very appeling) the inside was a delight it was beautifully decorated and very modern, the staff were lovely we had looked into a standard room but were upgraded to a designer room which was just beautifull. We ate in the hotel and the food was good, the staff were very polite.

The only down side is the hotel has no parking, but we were advised by the staff to park overnight in the railway station which is a five minute walk so this really didnt cause a problem.

we had a lovely weekend away and loved the hotel so much we are coming back next year with some friends!!

  • Stayed: August 2009, traveled as a couple
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Thank jaym23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2009

I was in Aberdeen on business with my wife and was very impressed with the welcoming open plan foyer/lounge/bar/restaurant area that greeted us on arrival.

We were also extremely pleased to find we'd been booked into the Cabanel Suite. We opened our door and climbed a flight of stairs to find a huge room that looked extremely comfortable and stylish.

The large, round bay window was home to a huge round, comfy bed and the massive windows shed plenty of light. In the middle of the room was a freestanding Victorian style enamel bath with a leather reclining chair fitted to the wall next to it. There was also a bathroom with another huge window, double sinks and a massive walk in shower.

Add a safe, mini bar, two plasma TVs and a large jar of lollipops and you have one very appealing suite. Perfect for a bit of romancing. And the hotel is conveniently situated a stones throw from Union Street (shops & bars) and the Railway Station.

I did get the impression that the hotel was understaffed because the service we got wasn't what I'd have expected which is why I gave it 3 stars rather than 4. However, I'd be happy to recommend this hotel and look forward to returning again soon.

  • Stayed: July 2009, traveled on business
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Thank parkydj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2009

Lovely website. Nice entrance. Very shabby room.
The window was cracked, the furniture stained, the TV tiny.
I wouldn't have minded so much if they hadn't displayed an award certificate for best refurbished rooms by the lift. Who awarded this?
The staff were nice though, the room was clean & it was central.

  • Stayed: June 2009, traveled on business
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1  Thank Celiamargot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2009

What nice pictures online. The reality a bit different though.
When you get out of the lift above the ground floor things are not quite so well appointed. The carpets and decore old and smelly. The double room was a lot smaller than expected with just enough room to squeeze around all 3 sides of the large bed. The toilet was small and cramped with a lack of pressure from the tap although the seperate shower was excellent.
The food was good but perhaps a tad more expensive than it should have been.
That brings it to the location. It is within easy walking distance of shops and train/bus stations, But beware. It is located in a hidden little area very close to the docks and there are some characters around that you may or may not want to meet.
Through the day time we were often approached by drunks who were always staggering around, regularly seen being sick on the pavements outside the pubs around the hotel area, some even managing to be sick while walking past the hotel enterance.
At night, as well as contending with the drunks, you had the night dwelling women looking for business right outside the hotel. It did make interesting viewing from the window of our room but I certainly wouldn't want to walk back to the hotel again late at night unless looking for an adrenilen rush.

  • Stayed: July 2009, traveled as a couple
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4  Thank BordersFarmer_G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 28, 2009

The website promised so much, and the reality was a real disappointment. The foyer and bar promised much, but once up in the lift the fancy facade fell away. The corridor was scruffy and smelly. The room was clean, but the bathroom tired and mouldy, and the windows were painted shut. The TV was probably from Marconi's age - and set at such a low level you couldn't sit up in bed and watch it, even if you could have got a colour picture on BBC1.

The most bizarre item in the room was the 3 pack of tuna tins helpfully provided (probably by a previous guest) to jam open the window, as the sash was broken.

For the prices they are charging, the quality is disgraceful, and I would not return to this place - I'd rather stay at a Travelodge, where it at least does what it says on the tin and doesn't pretend to something it isn't.

  • Stayed: June 2009, traveled as a couple
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3  Thank auldreekie87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2009

Hotel is right in the centre of town and is very pleasant. We requested a quiet room on an upper floor and that is what we got. The room itself was fine and the bed very comfortable. The breakfast was included in our Superbreak 2 night deal and was excellent. A good choice of buffet food and a freshly cooked breakfast if wanted. We can recommend it for its coffee also. Properly made Cappuccino and latte coffee was only £2.00 a cup which we thought a bargain and the lounge area with its leather furniture was a very pleasant place to relax and enjoy it.

  • Stayed: May 2009, traveled as a couple
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Thank TuftyRipon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Carmelite

Address: Stirling Street | Merchant Quarter, Aberdeen AB11 6JU, Scotland
Location: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#22 Luxury Hotel in Aberdeen
Price Range: $76 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Carmelite 4*
Number of rooms: 50
Official Description (provided by the hotel):
Carmelite is neatly positioned in the centre of Aberdeen's Merchant Quarter, which is adjacent to the transport hub of rail, bus, coach stations and harbour. The Merchant Quarter is the "grown up" area of the city, full of independent bars and restaurants, and surrounded by the city's 5 under-cover retail shopping centres. An historical Grade B listed building dating back to mid 1800's, Carmelite has undergone major refurbishment program over recent years, introducing a boutique environment on the ground floor of Carmelite Bar & Grill, whilst the 50 bedrooms offer a mix of "Designer" Suites and rooms on the 1st floor, "Dapper" rooms refurbished end of 2012, on the 2nd floor and comfortable standard rooms on the 3rd floor. These enable attractive rates to suit all budgets. Aberdeen is a commercial city, with limited accommodation mid-week, however weekends offer some fantastic deals making an alternative visitor experience very affordable. The 6 Suites are all different, and very quirky - from round beds in turrets, and gigantic sleigh beds, all designer rooms have cast iron baths, monsoon showers. The "Dapper" rooms have un-cluttered designs with a mix of large monsoon shower rooms, double ended steel baths (some designed with 'no taps'), and black-out window blinds. All the bespoke furniture in these rooms were made by A social Enterprise Company in Dundee, called Dovetail. The 3rd floor standard rooms, although not yet refurbished, offer clean, comfortable accommodation, still with all the usual amenities. All rooms have luxury beds made locally by Social Enterprise Aberdeen Company called Glencraft. Designer "Anatomicals" or "Keiji" bath products, 32/40" LED Samsung Freeview TVs, as well as clocks, iPhone docking stations, tea/coffee making facilities, and most rooms with iron and ironing boards. A room service menu is available during restaurant times.The ground floor also is a boutique environment, quirky with a large open plan lounge and dining area, with informal comfy sofas, a Baby Grand Piano playing at weekends, and a dining 4 Poster Bed. The comprehensive bar menu offers superb cocktails, 12 champagnes, and extensive wine and drinks as well as a bar nibbles food options. Menus cover breakfast and brunch from a "Wake Up till Noon" menu, then an A'la Carte "All Day Menu" available from 12noon through till dinner. There is a Shoppers Menu available till 5pm each day with £8 main courses, and a Market Menu options each evening. There are two event rooms, Library and Balmoral for delegates up to 120, private dining to 50 diners, and Mad Hatter Tea Parties from 20 people. Intoxicating Afternoon Teas are a specialty, as well as Rock & Roll Parties in the 4 Poster Bed. Free wi-fi is available throughout the building, with a PC available for guests' use in the library. ... more   less 
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Also Known As:
Carmelite Hotel Aberdeen
Carmelite Aberdeen, Scotland

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