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“Brilliant wedding venue”
Review of Palm Court Hotel

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Palm Court Hotel
Ranked #15 of 65 Hotels in Aberdeen
Certificate of Excellence
aberdeen scotland
Level 5 Contributor
72 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“Brilliant wedding venue”
Reviewed December 3, 2012

My son was married and had his wedding reception at this hotel on Saturday - I cannot praise the hotel and staff highly enough, its a beautiful hotel, our room was lovely and very well equipped - from the moment we entered the hotel we were greeted and treated as VIPs, the whole wedding ran like clockwork, with thanks to the excellent MC, as a former wedding co-ordinator myself I know it is no easy task - the food served at the reception was first class and so much of it I just simply couldnt eat it all, everyone who was at the wedding praised the hotel and staff to us, we are so pleased. Breakfast in the morning was excellent with everything you could ever wish no matter what your dietary requirements and taste. The guests who came from the west coast of Scotland have all gone away with nothing but good memories of the day and the hotel - I would have no hesitation in recommending this gem of a hotel to anyone, particularly any bride looking for a venue for her special day - I would also like to add that according to my son and new daughter in law the prices were extremely competitive which is a major advantage - thanks again to all the staff and will be back again very soon for a meal

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank grannytofive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrahamUrquhart, General Manager at Palm Court Hotel, responded to this review, December 9, 2012
Good Evening

Thank you for your review and I am delighted that both you and your family had such a great day here at the hotel on the occasion of your son's wedding. It was an absolute pleasure looking after you all and it indeed it was a great wedding.

We strive to ensure that all our weddings and guests have a day to remember and I am delighted that you have had the opportunity to experience this first hand.

Thank you once again and i look forward to welcoming you back to the hotel in the not too distant future.

With Best Wishes


Graham
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824 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
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English first
Aberdeen, United Kingdom
2 reviews
Reviewed December 2, 2012

we have just been to a wedding what amazing service fab friendly staff beautiful rooms very clean the food was great and piping hot when we got it that is how to run a great hotel they all deserve a great big thanks.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aileen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrahamUrquhart, General Manager at Palm Court Hotel, responded to this review, December 9, 2012
Good Evening

Thank you for your review and I am delighted that you enjoyed your recent stay here at the hotel and indeed thoroughly enjoyed the wedding.

We always strive to ensure that our high level and quality and service is provided to all our guests and I am delighted that you had the opportunity to experience this first hand.

Once again thank you for your review and I look forward to welcoming you back to the hotel in the not too distant future.

With Best Wishes


Regards
Graham
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Highampton
Level 6 Contributor
119 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed November 29, 2012

I stayed here for a company arranged event. The room I was allocated was clean but very small. The bed took up the majority of the available floor space and was very low to the floor. The biggest annoyance was the noise from what I was told was the kitchen extract fan somewhere very close to the room. Which was switched on at around 05:30 and seemed to run all day. The evening meal we had was very good. With an excellent menu. All of our party enjoyed the food. However breakfast was a different matter. I ordered a full Scottish breakfast and received a large plate containing bacon that had been folded and only cooked on one side, leaving the fat undercooked, a very runny egg with uncooked white, black pudding and a slice of haggis that seemed to have been microwaved, they certainly hadn't been grilled or fried and baked beans with a skin on top. All very unsatisfactory. The second morning I asked for poached eggs which were excellent.
All in all the hotel is comfortable but could do with a bit of attention to detail. I was left feeling slightly disappointed as those in our party that had stated there previously rated it very highly.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HighamptonGroomy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrahamUrquhart, General Manager at Palm Court Hotel, responded to this review, December 9, 2012
Good Evening


Thank you for your reveiw following your recent stay here at the Hotel. I am pleased to note that your found the hotel comfortable and that you enjoyed your meal at the hotel.

I am disappointed to read that you has an issue on one of the mornings at breakfast which is completely unusual and I will discuss with the relevant team members. I will also investigate the timers on which any extractions within the hotel are set.

Once again thank you for your feedbcak and I look forward to welcoming you back to the hotel in the not too distant future

Regards
Graham
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Witney
2 reviews
Reviewed November 28, 2012

A sudden and distressing family event necessitated a hurried booking for our family of 4, travelling up from S England. The staff were exemplary in their understanding and support when co-ordinating both the function and accommodation arangements for us. Absolutely nothing was too much trouble and they really made us all feel cared for and supported throughout our stay. Rooms were excellent and provided everything we could want and need. Breakfasts were delicious, stunning and huge - they even managed to stump our 2 hollow-legged teenage boys who can always 'eat for Britain'! Looking forward to returning for a more relaxing break in happier times - a definite for the spring.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Diana W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrahamUrquhart, General Manager at Palm Court Hotel, responded to this review, November 30, 2012
Good Morning

Thank you for your reveiw

I am delighted that you enjoyed the high level of service and quality we offer all our guests and would like to take this opportunity on behalf of the team to send our best wishes to you all.

I will pass on your feedback to the team and we look forward to welcoming you back to the hotel on a more happy relaxing occasion.

With Best Wishes


Graham
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Level 6 Contributor
175 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed November 26, 2012

stayed two nights attending a suprise 60th party rooms were immaculate staff friendly and food excellent proper scottish breakfasts as well would definitly stay there again ...could find no faults whatsoever
my thanks to everyone at the palm court for a great weekend
george and joan McN

Room Tip: rooms at rear
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank geeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrahamUrquhart, General Manager at Palm Court Hotel, responded to this review, November 30, 2012
Good Morning

Thank you for your review and I am delighted you enjoyed your recent stay here at the hotel and had a great night at the birthday celebrations.

We strive to ensure all our guests enjoy the good quality and high level of service we offer and I am delighted you experienced this first hand.

I will pass on your comments to the team and we look forward to welcoming you back to the hotel in the not too distant future.

With Best Wishes
Graham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 19, 2012

Lunch was lovely here 14th November 2012, I had chicken stroganoff and my friend fish and chips, both big portions and waiter was attentive and was on hand to check everything was ok with meals and offering more drinks. My friend had a sticky toffee pudding which looked lovely and was presented lovely too. Will return for another meal very soon.

  • Stayed November 2012, traveled with friends
    • Value
    • Service
Helpful?
Thank Maureen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrahamUrquhart, General Manager at Palm Court Hotel, responded to this review, November 24, 2012
Good Evening

Thank you for your review

I am delighted that you enjoyed your recent visit to the hotel and enjoyed your lunch. We are committed in ensuring that all our guests enjoy and gets the opportunity to experience our high level of quality and service.

I will pass on your feedback and commnets to the team and we look forward to welcoming you back to the hotel in the not too distant future.

With Best Wishes

Graham
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle
Level 2 Contributor
5 reviews
4 hotel reviews
Reviewed November 5, 2012

Hotel was clean and modern, food good quality and staff friendly and accommodating. I had a taxi booked to leave before breakfast started but they started early for me which was great and much appreciated. On the negative side my room had alot of aircon noise. Also, I was told I could use the gym at the Hilton round the corner for free but when I arrived I was told I had to pay. I persuaded the guy to let me use it as a one off and reported back to the reception at the Palm Court who insisted they had an agreement. Maybe this is sorted now but might pay to double check in advance.

Room Tip: Request away from the road and aircon above the bar
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Damian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrahamUrquhart, General Manager at Palm Court Hotel, responded to this review, November 8, 2012
Good Evening


Thank you for your reveiw and I am pleased to read that you enjoyed your recent stay at the hotel and that we catered for your early morning requirements. We strive to ensure that all our guests requirements are met.

I would like to thank you for bringing to our attention the issues you had whilst using the local gym. I have been made that there has been several personnel changes there of recent and some confusion on the agreement which is somewhat disappointing. I will be looking into this to ensure this can be offered without any inconvience.

Once again I am pleased that you enjoyed your recent stay and I look forward to welcoming you back to the Hotel in the not too distant future.

With Best Wishes


Graham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Palm Court Hotel

Property: Palm Court Hotel
Address: 81 Seafield Road, Aberdeen AB15 7YU, Scotland
Phone Number:
Location: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#2 Family Hotel in Aberdeen
#7 Romantic Hotel in Aberdeen
#10 Business Hotel in Aberdeen
#11 Luxury Hotel in Aberdeen
Price Range (Based on Average Rates): $
Hotel Class:4 star — Palm Court Hotel 4*
Number of rooms: 24
Official Description (provided by the hotel):
Come discover the Granite City with its sparkling silver rock buildings and its endless list of attractions and activities. It has something for all, whether your stay is for business or pleasure. The 4 star Palm Court Hotel, located in the quiet West End area of Aberdeen, offers guests a warm and friendly environment with 23 stylish and comfortable bedrooms, ample free onsite parking and complimentary Wi-Fi. The hotel is perfectly situated for onwards travel, with easy access to AECC and Aberdeen Airport. A warm welcome and traditional Scottish food is guaranteed at The Palm Court's restaurant, The Bothy. The stylish yet relaxing surroundings of the restaurant and conservatory are ideal for quick lunch, relaxing meal or special celebratory dinner. ... more   less 
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Also Known As:
Palm Court Aberdeen
Hotel Palm Court
Palm Court Hotel Aberdeen, Scotland

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