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“Couldn't fault it!”
Review of Palm Court Hotel

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Palm Court Hotel
Ranked #15 of 65 Hotels in Aberdeen
Certificate of Excellence
Peterhead
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Couldn't fault it!”
Reviewed October 19, 2012

We had our wedding reception in the Hudson room at the Palm Court last weekend.

From the moment of booking to the checking out, Scott and his team really excelled in customer service.

The room was set up beautifully, the DJ they had a arranged was brilliant. The bar was well stocked and staffed. The buffet was lovely and we got lots of compliments on it. The staff rescued our chocolate fountain by going out and getting us more chocolate! They put up our banner and dismantled everything during the night and packed in boxes. We were helped out the the car with all our stuff. They even decorated our room at night with our balloons and "christening" confetti!! haha!!!

The staff just went above and beyond and we felt totally pampered!

Would recommend this venue to anyone...we are just trying to think of the next celebration so we can get booked up again!

Thanks Again

Clare & Jamie Evans

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yux1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrahamUrquhart, General Manager at Palm Court Hotel, responded to this review, October 24, 2012
Good Evening Clare and Jamie

Hope you are both well and once again congratulations on your recent marriage. Thank you for your very positive feedback and I am delighted that the team did all we could in ensuring you had such a great day. The team are always willing to assist in the decoration and styling of our rooms and I am glad they were all on hand to help.

Getting the chocolate at the last minute was no problem at all, infact choclotae never goes a miss here at the hotel. Joking aside, once again thank you for your review and we look forward to welcoming you back to the hotel in the very near future.

With Best Wishes

Graham
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824 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Aberdeen, United Kingdom
1 review
Reviewed October 15, 2012

We were married here on the 12th Oct 2012 and we could not praise the hotel enough.
Graham & his staff could not do enough for us.Everything went to plan and the staff was very attentive & friendly. Both the meal & evening buffet was fantastic.
Various members of our families also stayed over that evening, the rooms were spacious, modern and very clean & tidy.
I would thoroughly recommend this hotel for any funtion large or small.
Thank you once again for helping make our day very special to us.
Glen & Mandy

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GlenClark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrahamUrquhart, General Manager at Palm Court Hotel, responded to this review, October 18, 2012
Dear Mandy and Glen

Thank your for your reveiw and I am delighted that you both enjoyed your wedding day last week. It was an absolute pleasure looking after you and your guests and it is great to hear your feedback.

I would like to wish you both the very best for the future and look forward to welcoming you both back to the hotel in the not too distant future.

With best wishes

Graham
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen
Level 6 Contributor
145 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed September 25, 2012

I have eaten here on numerous occasions but the last time was in a Private room to celebrate my Brother Birthday and Mum's Day..................once we had ordered the food took an age to arrive but I couldn't fault the Staff - extremely attentive and nothing was too much trouble
- I recommend you visit soon!

Room Tip: This Hotel is in between 2 minor roads but I suspect the rooms at the front of the hotel (overseeing...
See more room tips
  • Stayed March 2012, traveled with family
    • Value
    • Service
Helpful?
Thank Lin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrahamUrquhart, General Manager at Palm Court Hotel, responded to this review, October 9, 2012
Thank you for your reveiw

I am pleased to read that you have enjoyed many occasions at the hotel and thoroughly enjoy our food and service we provide.

Our private dining rooms are great for family occasions and allow the occasion just to be even more special.

I will pass on all your favourable comments to the team and i look forward to welcoming you back to the hotel in the not too distant future.

With Best Wishes

Graham
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
aberdeen
Level 4 Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 24, 2012

Having been many times we sampled the new menu on Sunday. The new menu was great lots of choice with great prices. The staff were very attentive and gave great service. The one thing that always makes it great is the choice on the menus.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bennetts63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrahamUrquhart, General Manager at Palm Court Hotel, responded to this review, October 9, 2012
Thank you for your review

I am delighted that you enjoyed your meal following your recent visit to the hotel. Our new menus are getting some great feedback and i am delighted that you found the slection to be good.

It is great to see that the team continue to look after you each time you are here and i will pass on your comments to them at this weeks meeting.

I look forward to welcoming you back to the hotel on your next visit in the near future.

With best wishes

Graham
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed September 18, 2012

We were at my sons wedding on 14 sept scott and his staff were amazing everything went to plan food and rooms excellent scott made our stay great and scott and his staff went above and beyond our expectations thank you all very much for making the day exceptional xx

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ellimar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrahamUrquhart, General Manager at Palm Court Hotel, responded to this review, September 20, 2012
Thank you for your review

I am delighted that you enjoyed your son's wedding here at the hotel last week. Scott enjoyed looking after you all ensuring that you all had a day to remember.

I will pass on your comments to the staff, both the kitchen and front of staff teams.

Once again thank you for your review and I look forward to welcoming you back to the hotel in the near future.

With Best Wishes

Regards
Graham
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Preston
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 17, 2012 via mobile

Rooms clean and well laid out. Breakfast excellant and staff were happy and bubbly. Nice bar and reasonable prices Only fault it's a little way out of centre of Aberdeer but easily walked, hey it's a nice hotel so enjoy your stay.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChiefPreston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrahamUrquhart, General Manager at Palm Court Hotel, responded to this review, September 20, 2012
Thank you for your review

I am delighted that you enjoyed your recent stay at the hotel. The team at the hotel are indeed a bubbly crowd and have been with us now for quite some time. They will be delighted to hear that you enjoyed your stay at the hotel.

I look forward to welcoming you back to the hotel in the near future

With best wishes

Regards
Graham
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
1 review
Reviewed September 12, 2012

My son and daughter in law got married at the Palm Court Sept 7th 2012.
Graham is a fantastic wedding planner, the quality of service and food amazing. All the staff were efficient and friendly (nothing was too much trouble). I really can't recommend enough. Best wedding I have ever attended.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KayOwen_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrahamUrquhart, General Manager at Palm Court Hotel, responded to this review, September 13, 2012
Thank you for your reveiw

I am delighted that you and your guests all had a great time at your son's wedding last weekend. It was an absolute pleasure looking after you all on the day and indeed in the organistaion of the wedding also.It was nice to see that the sun managed to shine for them also.

It is always great to hear feedback like this on the service we provide and I will pass all your comments onto the team this week.


Once again thank you for your reveiw and I am delighted that you enjoyed your time at the hotel.

With best wishes

Regards
Graham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Palm Court Hotel

Property: Palm Court Hotel
Address: 81 Seafield Road, Aberdeen AB15 7YU, Scotland
Phone Number:
Location: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#2 Family Hotel in Aberdeen
#7 Romantic Hotel in Aberdeen
#10 Business Hotel in Aberdeen
#11 Luxury Hotel in Aberdeen
Price Range (Based on Average Rates): $
Hotel Class:4 star — Palm Court Hotel 4*
Number of rooms: 24
Official Description (provided by the hotel):
Come discover the Granite City with its sparkling silver rock buildings and its endless list of attractions and activities. It has something for all, whether your stay is for business or pleasure. The 4 star Palm Court Hotel, located in the quiet West End area of Aberdeen, offers guests a warm and friendly environment with 23 stylish and comfortable bedrooms, ample free onsite parking and complimentary Wi-Fi. The hotel is perfectly situated for onwards travel, with easy access to AECC and Aberdeen Airport. A warm welcome and traditional Scottish food is guaranteed at The Palm Court's restaurant, The Bothy. The stylish yet relaxing surroundings of the restaurant and conservatory are ideal for quick lunch, relaxing meal or special celebratory dinner. ... more   less 
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Also Known As:
Palm Court Aberdeen
Hotel Palm Court
Palm Court Hotel Aberdeen, Scotland

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