I booked online for two nights ensuite single room. I had paid extra for this as I was traveling alone for business. However, when I arrived I was given a single standard with a shared bathroom. I explained to the lady that escorted me to the room that this was incorrect. She told me that the booking agent had made a mistake and it wasn't her fault. I was quite disturbed as I had travelled a distance. She abruptly implied "take it or leave it" and left the room in disgust. She was quite rude, calloused, and a "chip on the shoulder." Quite unapologetic. Fortnately the gentleman there made a phone call to find other suitable accomodations for me. However, this was only done after I'd encountered a not so friendly verbal exchange from his counterpart. I've travelled extensively in the UK, especially Scotland, and this has been my worst encounter at any place of stay.
- Also Known As:
- Lillian Cottage Guest House Aberdeen, Scotland