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“City Centre Stopover” 4 of 5 bubbles
Review of Jurys Inn Aberdeen

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Jurys Inn Aberdeen
Ranked #9 of 63 Hotels in Aberdeen
Certificate of Excellence
Dunfermline, United Kingdom
Level Contributor
125 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“City Centre Stopover”
4 of 5 bubbles Reviewed July 28, 2013

Enjoyed a one night stopover while in Aberdeen on business. Only negative would be the fact there's no parking at the hotel but it's located right next to the Railway Station, so car park is a couple of hundred yards from the hotel and you don't even have to go outside by walking through the station and the adjacent shopping centre (Union Square). Check in/out were very straightforward, free internet in the room, though I believe this may have been a result of my Company Booking and there may be a charge levied to public bookings. Didn't bother with the main restaurant this time around but enjoyed a nice meal from the supper menu in the bar. Clean room with comfortable bed and good pressure/temp control on the shower. Expensive by normal standards but not by Aberdeen standards, which are very much above the norm. Would stay again.

  • Stayed July 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TankerBear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,807 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (238)
Date | Rating
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  • English first
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English first
Kemnay, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed July 25, 2013

Stayed here for a night as was on shopping trip. The hotel is right in the centre of Aberdeen close to shops and restaurants. Literally 2mins away from train/bus station.
The hotel is modern clean, and the staff are really friendly. Food in rest/bar was lovely and fast service. Great place to stay if your out for a night in Aberdeen, would recommend it.

Room Tip: Rooms at back of hotel are less noisy
See more room tips
  • Stayed July 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Joyce B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philip R, Manager at Jurys Inn Aberdeen, responded to this review, July 26, 2013
Dear reviewer,

Thank you for taking the time to write such a wonderful review on your recent stay with us at the Jurys Inn Aberdeen. I was delighted to read your comments and have shared them with all the team.

Please do let me know of your next visit to Jurys Inn Aberdeen and I would be delighted to look after your booking personally. Once again thank you for your comments.

Kind regards,
Philip Rankin.


Deputy General Manager.
Jurys Inn Aberdeen
philip_rankin@jurysinns.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed July 22, 2013

My friend and I went into Jury's Inn Union Square for a quick bite to eat. Service at the bar was very fast and the guy serving was very nice. I ordered a ham salad sandwich and my friend ordered and egg mayo. Seemed to take forever to come with the food, maybe because we were hungry? My sandwich was lovely, really enjoyed it. The side salad was a bit pants tho and didnt look fresh. The tortilla crisps were soft and bland. My friend was enjoying her sandwich when she discovered some egg shells in her sandwich. Needless to say she didnt eat it. The waitress came to collect our plates and asked if everything was ok and obviously we told her about the shell. She did look mortified and said she would be back. She looked like she was going to speak to someone about it but never came back. Apart from that nice place.

  • Stayed July 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Gemma R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philip R, Manager at Jurys Inn Aberdeen, responded to this review, July 26, 2013
Dear reviewer,

Thank you for taking the time to write a review on your recent visit at the Jurys Inn Aberdeen. I was very happy to read your comments regarding the service from our bar staff, but equally disappointed to read the comments regarding the food.

Please do let me know when you are coming in for lunch again and I would love to introduce myself. Thank you once again for your comments.

Kind regards,
Philip Rankin.


Deputy General Manager.
Jurys Inn Aberdeen
philip_rankin@jurysinns.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed July 21, 2013

I've stayed here a couple of times with work and its a nice hotel.
Maybe a touch overpriced and the views are poor (train station roof)
But the hotel and its services were all great, clean and pleasant.

I wouldn't hesitate to stay here again

Room Tip: All the rooms are good really, just poor views
See more room tips
  • Stayed July 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kg k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philip R, Manager at Jurys Inn Aberdeen, responded to this review, July 26, 2013
Dear reviewer,

Thank you for taking the time to write the review on your recent stay with us at the Jurys Inn Aberdeen. I have passed your comments on to the team.

Please do let me know when you are looking to return to the Jurys Inn Aberdeen and I will personally look after your booking and ensure you are allocate a room with a nice harbour view. Thank you once again for your positive comments.

Kind regards,
Philip Rankin.


Deputy General Manager.
Jurys Inn Aberdeen
philip_rankin@jurysinns.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Level Contributor
75 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 bubbles Reviewed July 17, 2013

This hotel can be expensive during the week when it is usually booked up with business travellers visiting oil companies. However Jurys regularly have special offers available through email marketing, and if you manage to get a booking through this you can get a really good bargain. Our room cost just £49 for a Saturday night. And we have managed to book a stay in August for £25.
We stayed here as I was attending my friends hen night. All of her family and friends stayed at the hotel, and it was an ideal place for everyone to meet up before hand for drinks, and to get ready. It can be a bit party central at weekends, but there was no noise disruption through the night. In fact it was lovely and quiet.
The hotel is located inside the Union Square shopping centre, which is ideal if you want to eat out, go shopping, or go to the cinema. It is also right next to the train station, bus station, and also the ferry terminal for services to Orkney and Shetland. Obviously the shopping centre is closed overnight, so late night access is via a secure side door with a buzzer and reception let you in.
Our room was massive, with lots of mirror space, and great big windows with a view out over Guild Street. For being a fairly new hotel, some of the décor looked a little bit tired, but that may just have been our room. All in all everyone thought it was a great location which suited our needs. I would definitely recommend the hotel if you are looking for a good central location from a reputable hotel you can trust.

Room Tip: Ask for a room on a higher floor to the back of the hotel if you want a quieter room.
See more room tips
  • Stayed April 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JoLoAberdeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philip R, Manager at Jurys Inn Aberdeen, responded to this review, July 26, 2013
Dear reviewer,

Thank you for taking the time to write such a positive review on your recent stay with us at the Jurys Inn Aberdeen. I’m delighted to here that you have booked up again for the future.

Please do let me know when you are returning and I will look after your booking and ensure you are allocated one of our superior rooms. Thank you once again for your positive comments.

Kind regards,
Philip Rankin.


Deputy General Manager.
Jurys Inn Aberdeen
philip_rankin@jurysinns.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed July 11, 2013 via mobile

Stayed here for my birthday weekend in aberdeen, thankfully my friend had booked the room thru work and received a discount. Room was clean and tidy with a good sized mirror for 3 girls to share! Having had a heavy night on the town I was gasping for a drink the next morning- went to the water cooler in the corridor to find there were no cups. Trudged back to my room to grab a mug, anything to fill with water! Was really looking forward to a drink but was disgusted by the foul taste! It tasted warm and fooshty!! Was actually disgusted by it, heaven only knows what was wrong with it. Thankfully we managed to get some much welcomed refreshments at breakfast- which was a lovely cooked or continental brekky. Dunno that I'd hurry back tho, much like a travelodge really.

  • Stayed February 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Ruthy21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philip R, Manager at Jurys Inn Aberdeen, responded to this review, July 26, 2013
Dear reviewer,

Thank you for taking the time to write a review regarding your recent stay with us at the Jurys Inn Aberdeen.

I was disappointed read your comments regarding the water machine on the corridor and the lack of cups. I will personally look into this and ensure that everything is working properly and to the correct standard.

Please do let me know when you are looking to return to the Jurys Inn Aberdeen and I will personally look after your booking and ensure that your room is allocated in advance. Thank you once again for your comments.

Kind regards,
Philip Rankin.


Deputy General Manager.
Jurys Inn Aberdeen
philip_rankin@jurysinns.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Latvia
Level Contributor
56 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed July 11, 2013

The hotel is fresh (relatively new) perfectly located (next to the train and bus stations, inside one of the biggest shopping malls with cinema center, restaurants etc.). It's just a perfect place for a business stay. It was a business trip for me. Nevertheless, I traveled with my wife and she was quite pleased about the hotel as well. Besides a very good restaurant, they have a comfy pub :)
Rooms are good... mattresses maybe too soft.
They even have a business center with a computer and a printer. Unfortunately, most of the times printer is out of order (I wish you could finally solve it).

  • Stayed July 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BorisSF2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philip R, Manager at Jurys Inn Aberdeen, responded to this review, July 26, 2013
Dear reviewer,

Thank you for taking the time to write such a wonderful review on your recent stay with us at the Jurys Inn Aberdeen. I have spoken with our maintenence team and there seems to be a problem with the printer at the business centre so we have ordered a new one - thank you for pointing it out.

Please do let me know when you are looking to return to the Jurys Inn Aberdeen and I will personally look after your booking. Thank you once again for your positive comments.

Kind regards,
Philip Rankin.


Deputy General Manager.
Jurys Inn Aberdeen
philip_rankin@jurysinns.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jurys Inn Aberdeen

Property: Jurys Inn Aberdeen
Address: 17 First Level Mall Union Square Guild Square, Aberdeen AB11 5RG, Scotland
Location: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#12 Business Hotel in Aberdeen
#19 Romantic Hotel in Aberdeen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Jurys Inn Aberdeen 3*
Number of rooms: 203
Official Description (provided by the hotel):
Jurys Inn Aberdeen is located in the heart of Aberdeen city centre. The hotel is adjacent to the railway station, bus station, and only minutes away from Aberdeen Ferry Terminals. Union Street, Aberdeen's main street is only a couple of minutes' walk from the hotel. The hotel features an all day Costa Coffee bar and a stylish onsite bar to relax in after an eventful day in the city. You can enjoy a great selection of seasonal food and drink in our trendy restaurant which is open from 6:30am to 10:00am for breakfast and 6:00pm to 10:00pm for dinner. If you are arriving by car you can avail of the nearby pay and display car parking in Union Square Shopping Centre. Our 203 comfortable bedrooms can accommodate up to 3 adults or 2 adults and 2 children. The rooms have air conditioning and are furnished with large soft beds, spacious bathrooms with complimentary toiletries, a hair dryer, a flat screen TV with Freeview, and Free WiFi. Guests who book direct can enjoy Free Premium WiFi, best price guarantee, no booking fees and also earn points and get rewards with our loyalty programme Jurys Rewards. Enjoy a warm welcome, comfortable bedrooms, seasonal menus and a memorable visit to Aberdeen at Jurys Inn. ... more   less 
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Also Known As:
Jurys Inn Aberdeen Hotel Aberdeen
Jurys Inn Aberdeen Scotland

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