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“Good weekend prices & great location”
Review of Jurys Inn Aberdeen

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Jurys Inn Aberdeen
Ranked #8 of 65 Hotels in Aberdeen
Certificate of Excellence
Reviewed March 31, 2013

Comfortable room, nice bed. Very impressed with the price, given that it is a pretty new hotel and the central location.

Friendly staff, no complaints really. Typically expensive hotel breakfast but easily solved with Costa in the shopping centre just a minute away.

Stayed: March 2013, traveled with friends
Thank Daniel5153
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed March 30, 2013

Booked a deluxe room for a couple of nights and we were very disappointed.
New hotel yes but more like a travel lodge.
Staff at the front desk were nothing less than ignorant.

When we arrived back to the hotel about 2am we had to stand ringing the bell in the freezing cold for 10 mins to get someone’s attention.
When we phoned for room service we were told that there was no room service.
I argued the fact that the menu says 24 hr sandwiches.
When they did arrive it was not what we ordered.
When we checked out we never got a good morning or how did you enjoy your stay ( probably best that they never asked)
We have stayed in the Jurys in Glasgow several times and it is great but I will never stay here again.

Sorry for the late review.

  • Stayed: December 2012, traveled as a couple
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Thank buckieloon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philip R, Manager at Jurys Inn Aberdeen, responded to this reviewResponded April 3, 2013

Dear reviewer,

Thank you for taking the time to provide feedback in relation to your stay at the Jurys Inn Aberdeen. I would like to sincerely apologise about the standard of service and customer care that you experienced at the hotel.

I would very much appreciate the opportunity to speak to you in more detail and attempt to win back your confidence in the hotel. I am available at the below email. I look forward to hearing from you at your earliest convenience.


Kind regards,
Philip Rankin


Deputy General Manager.
Jurys Inn Aberdeen
philip_rankin@jurysinns.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 30, 2013

i stay in aberdeen often on business and i must comment on how good my stay was on this vist. the reception was very helpful ensuring i was checked in quickly. i had a room on the 7th floor and from when i arrived both the housekeepers were smiling and welcomed me showing me to my room.
all the staff were very friendly and the hotel & my room were cleaned to a high standard.

Room Tip: my room was on the 7th floor & was spotless
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  • Stayed: March 2013, traveled solo
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Thank business418
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 29, 2013

I stay in the Jurys quite a lot on the weekends. The hotel itself is always immaculate but the staff are head and shoulders above others I have stayed at in Aberdeen. One person of note is Raimonda who works on the front desk. Always makes me feel more than welcome when I am checking in and makes you want to return when checking out. A great attitude to have which you don't see so much elsewhere.

Will return again and again at weekends.

  • Stayed: March 2013, traveled solo
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Thank Andy941
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2013

This is a modern hotel and it shows in all ways. Bedrooms and ensuite are good sized, quiet, clean and come with all the equipment you expect to find. Staff are friendly and helpful. Room charges are very reasonable for the location and amenities. The hotel is located in the heart of Aberdeen, next to the bus and train stations. There are a good variety of eating places and shops right outside the hotel entrance within the large shopping mall.Would definately recommend this hotel over most of the other similarly priced hotels in Aberdeen and around the airport.

  • Stayed: December 2012, traveled on business
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Thank Smolenskoy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 25, 2013

Stayed in hotel February for one night hotel staff were friendly they were very helpful the hotel linked on to a mall . Well positioned for train and bus is right on your door step the rooms were clean but basic and the only negative thing was the walls we very thin and no privacy .
Breakfast was good and the dining staff very friendly Aberdeen is a busy town and a lot going on weekends so can be noisy if you don't want this then this hotel is not for you better booking in to hotel streets away we met our friends at Malmaison which was fantastic, food delicious.
If you want to pay fairly cheap the Jurys is for you if you want to spend a bit more then try malmasion. But couldn't fault the jurys big thumbs up for hotel for being centre

  • Stayed: February 2013, traveled as a couple
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Thank carol072
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 21, 2013

Just spent a week in the Jurys Inn Aberdeen. Service was very good, friendly and efficient.
Conference facilities were also good.
Every member of staff was very helpul and a special mention to two of the receptionists, Raimonda and Liga. They could not have been more helpful or friendly. A credit to their company.
Highly recommended and i look forward to my next visit

  • Stayed: March 2013, traveled on business
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1  Thank les26p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jurys Inn Aberdeen

Address: 17 First Level Mall Union Square Guild Square, Aberdeen AB11 5RG, Scotland
Phone Number:
Location: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#12 Business Hotel in Aberdeen
#19 Romantic Hotel in Aberdeen
Price Range: $77 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Jurys Inn Aberdeen 3*
Number of rooms: 203
Official Description (provided by the hotel):
Jurys Inn Aberdeen is located in the heart of Aberdeen city centre. The hotel is adjacent to the railway station, bus station, and only minutes away from Aberdeen Ferry Terminals. Union Street, Aberdeen's main street is only a couple of minutes' walk from the hotel. The hotel features an all day Costa Coffee bar and a stylish onsite bar to relax in after an eventful day in the city. You can enjoy a great selection of seasonal food and drink in our trendy restaurant which is open from 6:30am to 10:00am for breakfast and 6:00pm to 10:00pm for dinner. If you are arriving by car you can avail of the nearby pay and display car parking in Union Square Shopping Centre. Our 203 comfortable bedrooms can accommodate up to 3 adults or 2 adults and 2 children. The rooms have air conditioning and are furnished with large soft beds, spacious bathrooms with complimentary toiletries, a hair dryer, a flat screen TV with Freeview, and Free WiFi. Guests who book direct can enjoy Free Premium WiFi, best price guarantee, no booking fees and also earn points and get rewards with our loyalty programme Jurys Rewards. Enjoy a warm welcome, comfortable bedrooms, seasonal menus and a memorable visit to Aberdeen at Jurys Inn. ... more   less 
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Also Known As:
Jurys Inn Aberdeen Hotel Aberdeen
Jurys Inn Aberdeen Scotland

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