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“night away in omagh”
Review of Silverbirch Hotel

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Silverbirch Hotel
Ranked #1 of 3 Hotels in Omagh
Certificate of Excellence
Reviewed August 20, 2012

Arrived at 7pm after a long drive, the staff very helpful and efficient.
Rooms absolutely roasting hot!! as we are having really humid weather at the minute the hotel was so so hot!
Breakfast was great, staff very good, nothing to moan about at all.
Handy to the town, all in all, good stuff!

  • Stayed: August 2012, traveled with friends
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Thank mumatronatwork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silverbirch05, Manager at Silverbirch Hotel, responded to this reviewResponded October 26, 2012

Good Afternoon

Thank you for your pleasant comments about the Silverbirch Hotel. We pride ourselves on excellent customer service so we are very happy to read about your positive experiences with our staff. We are also delighted to read your comments about the food in the hotel and have passed these comments on to our chef.

Many Thanks

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398 - 404 of 476 reviews

Reviewed August 19, 2012

found the hotel to be very clean with good size rooms and bathroom ,nice grounds ,very polite staff , Breakfast was also good .cant fault this hotel There is a take away and a Spar shop next door ,and a large car park.

  • Stayed: August 2012, traveled on business
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1  Thank Gerry A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silverbirch05, Manager at Silverbirch Hotel, responded to this reviewResponded October 26, 2012

Good Evening

Thank you for taking the time to write a review about our hotel on Trip Advisor. We pride ourselves on our excellent customer service so we are delighted to read your views concerning our staff. We have passed your kind comments on to the relevant departments and are pleased you had an enjoyable stay.

Many Thanks

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Reviewed August 9, 2012

Cannot complain about anything in this hotel, the bedroom was large king size bed, great detail to service, towels, linen, etc all top notch. Free WiFi which was a bonus and most useful. Rates for rooms were reasonable as were the prices for the meals.

Meals were excellent as were the breakfast, pleasant of food, value for money, couldn't complain about the meals, they were happy to cater for what you wanted if it wasn't on the menu.

Staff were very helpful and happy to help you with any queries for the surrounding area.

Room Tip: We had a room on the main road side, whilst we had the window open it was a little on the noisy side...
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  • Stayed: May 2012, traveled as a couple
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Thank Jacquie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silverbirch05, Manager at Silverbirch Hotel, responded to this reviewResponded October 26, 2012

Good Afternoon

Thank you for taking the time to write a review about our hotel on Trip Advisor. We are delighted to read about the pleasant experience you had during your stay and have passed your comments on to all the relevant departments within the hotel. We hope to see you again in the future.

Many Thanks

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Reviewed August 2, 2012

Fantastic 2 night stay in this hotel, I stayed in room 313 which was fantastic- huge bed, great linen, huge lcd tv and bathroom was out of this world- free standing bath, double shower, twin sink, really nice smellies.
The bar and lounge area were great too, fantastic dinner, breakfast was huge too and special mention to the staff, all of them were fantastic and friendly especially the barman, this was fantastic value at £90 per night including breakfast

  • Stayed: August 2012, traveled on business
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Thank Fabface
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silverbirch05, Manager at Silverbirch Hotel, responded to this reviewResponded October 26, 2012

Good Afternoon

Thank you for your kind review of Silverbirch Hotel. As customer service is top priority at the hotel we are particularly happy to read about your experience with our members of staff. We are also delighted about your views on our food and we have passed your comments on to our kitchen department. It is also great to hear you feel that you received value for your money. We look forward to seeing you back in the hotel in the future.

Many Thanks

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Reviewed July 22, 2012

Stayed at Silver Birch Hotel on Friday 20th July 2012, we had a single room for my mother and a double room for me and partner. The rooms were well decorated and the beds comfortable. There were the usual coffee and tea making facilities but also bottles of still and fizzy water in the rooms.
The evening menu contained a varied selection and was good value for money. The food we had was cooked well, presented nice and tasted lovely. The only criticism would be perhaps a bigger selection of deserts but I am a really big dessert fan. Breakfast was also really nice and well presented.
There was entertainment in the hotel a singer/guitarist who was very talented and played a good selection of music for young and old alike, we had a very enjoyable evening.
The staff were very friendly and I we all really enjoyed our stay and would recommend the hotel to everyone.

  • Stayed: July 2012, traveled with family
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Thank lhughes21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silverbirch05, Manager at Silverbirch Hotel, responded to this reviewResponded October 26, 2012

Good Evening

We wish to thank you for taking the time to review Silverbirch hotel on Trip Advisor. As we pride ourselves on our excellent customer service we are delighted to read your positive comments about our staff. We are also happy that you enjoyed the food at the hotel and we have passed your comments on to our kitchen department. It is also great to hear you enjoyed our live entertainment and that you would recommend the hotel. We look forward to seeing you back in the hotel in the future.

Many Thanks

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Reviewed July 20, 2012

Stayed recent following previous business visits, as this is well located for those with a car, and the accommodation is reliable at reasonable rates, with free Wi-Fi. Though the staff are helpful, the bar and dining room however have all the charm of a Travelodge, which while fine for a quick breakfast before a day's business means I wouldn't consider dining here. If my wife ever came along with me she just would not eat here beyond breakfast. She gets enough 'could-be-anywhere' ambience when she's on the road. Nevertheless, when I'm next in Omagh I'll probably stay here, just dine elsewhere: there's a great chip shop around the corner in an emergency. And the hotel is now only an hour and a half from Belfast City Airport via the M1.

Room Tip: All rooms seem quiet and via the lift equally accessible.
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  • Stayed: June 2012, traveled on business
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Thank StaffordSteve49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silverbirch05, Manager at Silverbirch Hotel, responded to this reviewResponded October 26, 2012

Good Evening

Thank you for taking the time to review Silverbirch hotel on Trip Advisor. We take all your comments on board and are disappointed that you would not consider dining here however we are pleased that you would to return and stay at the hotel again. As we pride ourselves on our excellent customer service we are happy to read that you found our staff helpful. We look forward to seeing you back in the hotel in the future.

Many Thanks

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Reviewed July 18, 2012

The Silverbirch Hotel is a bit out of the town centre, but it is an oasis. The rooms were well appointed, excellent bed and linens, and an absolutely wonderful bath. The restaurant at the hotel is also very good and was very popular on a Saturday night. There was a stag party on down the hall the night we stayed and I was impressed that the front desk apologized to us the next day as we checked out, without us even mentioning it. My only complaint is that despite asking to be charged in the local currency (pounds), our credit card was run in US Dollars. I'd definitely stay here again and recommend it.

  • Stayed: June 2012, traveled on business
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Thank CardinalsLady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silverbirch05, Manager at Silverbirch Hotel, responded to this reviewResponded October 26, 2012

Good Evening

We wish to thank you for your kind review of our hotel. We are very pleased to hear that you had a good experience in our restaurant and have passed this on to our kitchen department. It is great to read your positive remarks about your room. We have also passed on your comments to our reception staff.
I can only apologise for the mix up regarding the credit card issue and we take this criticism constructively so we can put measures in place to ensure it does not happen in the future. We look forward to welcoming you back to the hotel.

Many Thanks

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Silverbirch Hotel

Address: 5 Gortin Road, Omagh BT79 7DH, Northern Ireland
Location: United Kingdom > Northern Ireland > County Tyrone > Omagh
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Omagh
Price Range: $82 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Silverbirch Hotel 3*
Number of rooms: 64
Official Description (provided by the hotel):
The Silverbirch Hotel is a family-run 3* hotel in Omagh, offering you the finest tradition of Irish hospitality, superb cuisine and a warm welcome in lavish and modern surroundings, that will make your visit a memorable one. Provides an ideal base for discovering the sights and attractions in the local area. The hotel is located less than a mile out of the town heading on the B48 towards Gortin. Furthermore the hotel is located on the North West Passage and the Ulster Way leading to the Sperrins, Gortin Glens and close by the renowned Ulster American Folk Park. ... more   less 
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Also Known As:
Silverbirch Hotel Omagh, Northern Ireland

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