I was at a lunch in the hotel on Tuesday 24th September, which was fine, the function staff where first class.When the function room closed, we where asked to move to the main bar. This is when the service took a massive down turn. The bar was not overly busy, but on at least three occasions I had to clear our table and take the glasses to the bar. This was also the case for all of our company (over 20 people). Half of our company decided later in the evening to go to the restaurant for a meal. The service and quality of the food they received was poor. When they complained about the tartlet started the response was "we will inform the chef" nothing further was done. For the remainder of the company in the bar, I asked for some baskets of chips to be taken to our table. I was advised the restaurant was busy and it would take a while. After two hours I went to ask where the snacks where, I was told the chef said he was too busy and we would not be getting any snacks. We left very disappointed customers indeed.
- Official Description (provided by the hotel):
- Da Vinci’s Hotel Derry is the ideal base for sightseeing breaks in the North West of Ireland. Da Vinci’s is located just one mile from Derry City Centre and just a 15 minute walk to the historic Derry City Walls. Our guests are also conveniently located to visit the Giant’s Causeway, Royal Portrush Golf Course and Donegal’s breath taking scenery. Ramada Da Vinci’s Hotel in Derry can boast of having the largest bedrooms in the city; these 65 bedrooms are contemporary in style and include the fabulous Morrison Suite, Club and Superior bedrooms. In addition to our comfortable hotel accommodation Da Vinci’s Hotel Derry offers all guests complimentary car parking and complimentary unlimited Wi-Fi throughout the building. On site at Da Vinci’s Hotel guests can enjoy an award winning Irish traditional bar which serves the best pint of Guinness in Derry and on Friday and Saturday nights the hotel offers free entertainment in The Spirit Bar nightclub. Da Vinci’s Hotel’s restaurant The Grillroom provides guests with atmospheric surroundings, exceptional service and the highest quality of locally sourced menus at affordable prices. For business meetings and conferences in Derry, Da Vinci’s Hotel Derry provides contemporary facilities that can cater for up to 120 delegates with complimentary unlimited wi-fi and car parking. At Da Vinci’s Hotel Derry a warm and heartfelt welcome awaits you with engaging and anticipatory service. ... more less
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- Also Known As:
- Ramada Derry
- Derry Ramada
- Da Vinci's Hotel Derry Northern Ireland