I stayed at the Tower Hotel Derry on the evening of July 16th, checking-in that afternoon and checking-out after breakfast on July 17th. Although I was traveling with a tour group from the States, along with a friend of mine, personally I was traveling for business in relation to academic research which I was completing while in Ireland and Northern Ireland. Our group had come from a brief guided tour of the City Walls after a City Wide bus tour. As a result the lobby was total Bedlam with our tour group picking up our assorted luggage while simultaneously getting our room assignments. Fortunately, our tour Hosts had already given us the details about that evenings dinner. While all this craziness was going on I was chatting with our guide, Ronan, to get information about going to see Grianán of Aileach (technically in Donegal but very close to the Derry border). After arranging for a cab, my friend (who already grabbed our key)and I headed for the elevator. YES, THE ROOM KEY/LIFT SITUATION IS ODD as many reviewers have stated. However, I saw this feature as a security measure; if you are not a registered guest you can not get up stairs. And it was a feature that I greatly appreciated having in hotel located in a major city. The room was basic but adequate for the one nite we were staying. It was a bit hot and stuffy and as we discovered with most hotels on this tour, no fans available. Further the windows were nearly useless, ok for ventilation but not much more. To explain the window was a picture window with two narrow window panels on either side which was sectioned so that the top third on each side opened on an angle. However the sections that opened could only be opened a few inches. The only way to get any air was to leave the curtains open and unlike other reviewers we weren't worried about privacy since there was no one in the offices across the street from us. Still, I did end up sleeping with the earphones to my cellphone, which doubled as my alarm clock, in to block out the noise from the street. The bathroom was clean and well stocked, no complaints there. We stopped at the Lyric Bar before dinner which was very nice and then met the rest of our group for dinner in the hotel restaurant. Dinner was delicious and well proportioned. The wait staff and service however was a mixed bag. Trying to grab someone to get a second soda or cup of tea was little complicated and one of our 3 tables hadn't been served their first course when the rest of us were nearly finished our second. There were about 25 of us in the group so some confusion is understandable. Breakfast the next morning was ok and most of "problems" stemmed from another tour group and not the hotel staff. There was a VERY large group in the dining room most of whom did not speak English but only had 2 perhaps 3 interpreters amongst them. As a result there was a great deal of confusion with people standing around trying to interpret the finer nuances of Irish Puddings! The Breakfast Buffet at The Tower had plenty to choose from but the eggs were a bit runny and trying to get a cup of tea, let alone two was becoming a personal challenge and one I was not winning! We didn't get to do a whole lot in Derry out side of walking the shopping district before dinner and the Walls after dinner. I was just thrilled to be able to visit Grianán of Aileach which was key to my research. I gave the Service, namely Management and the two woman at the front desk, top marks because they were extremely helpful with a personal matter concerning both my phone card and my bank back in the United States. They were very helpful, very understanding and very courteous.
- Official Description (provided by the hotel):
- Modern building and interior, The only hotel within Derry's historic walls - City centre, ideally located and the closest Hotel to both of the Citys Shopping Centres. Has on-site Restaurant, Function room, meeting spaces and Music Themed Bar ... more less
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- Also Known As:
- Hotel Derry
- Maldron Hotel Derry Northern Ireland