Although the Hotel itself is a a really nice place and situated in a wonderful city, I found the staff, ESPECIALLY the manager to be very unhelpful, ignorant and rude. This certain manager I refer to was not willing to discuss my issues and walked away and ignored me. All I wanted was a drink from the bar, and in every Hotel i've been to, you are entitled to be served drinks as long as you have a residents card, which I did and even at that I was refused because apparently I was abusing him for asking why I wouldn't be served. I mean, it is a service I had already paid for when I paid for my room. I won't go into detail but one thing is for sure is that I will never stay in The City Hotel again. All I can say is that I am disgusted.
- Official Description (provided by the hotel):
- Contemporary hotel located on the bend of River Foyle, 200 yards from Guildhall - Many rooms overlook these points of interest. ... more less
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- Also Known As:
- City Hotel Derry, Northern Ireland