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“Steakhouse 10/11/2012”
Review of The Bentley Bar

The Bentley Bar
Ranked #19 of 194 Restaurants in Derry
Certificate of Excellence
Price range: $4 - $24
Cuisines: European
More restaurant details
Restaurant details
Dining options: Lunch, Late Night, Breakfast, Reservations
Description: The Bentley Bar is situated on Market Street in the heart of the City. For one of the best pub food experiences in Northern Ireland The Bentley Bar commits itself to good food and customer service.With live music every night of the week and only a 30 second walk from the Millenium Forum The Bentley Bar is the perfect place for your pre-theatre drinks. Visit us and take take advantage of our pre-theatre drink promotions.As well as our award winning pub grub we now offer evening meals in our all new restaurant the bentley steakhouse. So if you missed our lunchtime specials, call in and try some high quality restaurant food and extensive cocktail menu.
Reviewed November 10, 2012

Arrived 5 minutes before booked time of 8pm Saturday.(Group of 3)
Told some people stayed longer than expected so wait in bar for about 10 minutes. Fair enough. Staff came to us 25 minutes later. Said they could not find us.Allocated table 27.
Food and staff excellent but dining experience spoiled by uncomfortable environment. Table was about 10 feet from door used by staff coming and going. Very draughty and got so cold my wife put scarf around he shoulders. I left my meal several times to close door but continued to be left open.
Then air-conditioning came on and got even colder. Asked member of staff to switch off air-conditioning which was done. Quite expensive so we would expect the dining environment to be comfortable.We have rated Bentley's 3/5 because of this.

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Thank des k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
105DanM, Public Relations Manager at The Bentley Bar, responded to this reviewResponded April 22, 2014

We apologise for the problem with the door, we will take a look into a means to remedy this in future, we pride ourselves on customer service, and will strive to improve on this. thank you for your review

Niall

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (503)
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450 - 454 of 504 reviews

Reviewed November 10, 2012

Excellent food, try the chicken and ham pie and garlic potatoes. Potatoe and leek soup and the chicken and bacon toasted sandwich. Quick service very friendly and attentive staff, would recommend had
a great lunch with my family.

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Thank KatrinaMcLoone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2012

We went into the steakhouse to try it for the first time. There was quite a large crowd and the atmosphere was good. The staff were very attentive. The food that we had was cooked to perfection, full of flavour and looked appealing too. Overall we were pleased with our visit and most certainly we will go back again.

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Thank derrycityleedsman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2012

This is a great location for a restaurant. The one here before was a lovely place to eat. The service was ok but this didn't make up for the food. A starter of chicken wings was overwhelmingly salty. I had to go up to the waiter and ask for water immediately. The main course, a mini burger, was tasteless as we're the fries served with it which tasted like they hadn't been cooked properly. The decor is nice but a bit gaudy. The strangest things were two large tv screens on each wall which didn't fit in with the decor. They both showed the same low quality shot of the kitchen in which nothing appeared to be happening apart from a chef scratching himself and occasionally picking at a plate of food. This image was highly distracting. If it was designed to show an active kitchen environment it failed as nothing was happening. I won't be returning.

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1  Thank Expect N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
105DanM, Public Relations Manager at The Bentley Bar, responded to this reviewResponded April 22, 2014

We're sorry that our food didnt measure up to our usually high standard during this visit, we can only apologise and assure you that in future, we'll have taken your comments on board, and will seek to improve the quality of our dishes. The screens are to show a kitchen environment, they also help our staff to realise when a meal was prepared, particularly if a meal was prepared in another kitchen on a separate level of the restaurant as we have 3 specific eating areas. We again apologise if you found this distracting and will bear your comments in mind for the future.

Niall

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 25, 2012 via mobile

Have been to the steakhouse three times now and would highly recommend it knocks the socks off other restaurants locally with a totally different menu compared to them

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Thank colmoneillDerry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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