Arrived 5 minutes before booked time of 8pm Saturday.(Group of 3)
Told some people stayed longer than expected so wait in bar for about 10 minutes. Fair enough. Staff came to us 25 minutes later. Said they could not find us.Allocated table 27.
Food and staff excellent but dining experience spoiled by uncomfortable environment. Table was about 10 feet from door used by staff coming and going. Very draughty and got so cold my wife put scarf around he shoulders. I left my meal several times to close door but continued to be left open.
Then air-conditioning came on and got even colder. Asked member of staff to switch off air-conditioning which was done. Quite expensive so we would expect the dining environment to be comfortable.We have rated Bentley's 3/5 because of this.
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