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“A Really Good Hotel”

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Best Western Plus White Horse Hotel
Ranked #9 of 13 Hotels in Derry
Certificate of Excellence
Kildare, Ireland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“A Really Good Hotel”
Reviewed November 29, 2013

Everything about this place is spot on. The staff, Amanda and Tyler, in fact all the staff were so friendly and helpful. The food and service in the restaurant is excellant. I was seriously impressed by the standard of everything. Its their attention to detail that will ensure a return visit from me. For example, in the room on my tray for tea and coffee there was a little note saying that I can ring down and get fresh milk. I had an early start so to be able to get fresh milk was so nice.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank M S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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488 reviews from our community

Traveler rating
    263
    121
    57
    21
    25
See reviews for
122
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Downpatrick, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 25, 2013

The staff at The White Horse are the most friendly & helpfull hotel staff, we have stayed in many a hotel but nothing will live up to our awesome stay we have at The White Horse Derry.
Maybe that's why we keep coming back this will be our 6th time.
Dining is a definitely an excellent experience the food is out of this world.
The in house staff went out of there way after my wee girl took sick on one of the nights
Nothing was a problem they sorted out her bed & even took he night wear and washed,
Ironed and returned them to our room while we relaxed at the pool a big thank you again to your fabulous staff.
Keep up the good work,can't wait to return.
I recommend you check it out for yourself you won't be disappointed

Room Tip: Have not had a bad room on any of stays
See more room tips
  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Owen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Enniskillen, United Kingdom
1 review
Reviewed November 18, 2013

I have stayed in the hotel twice this month for training programmes and both times I have had a great stay. I had been told prior to my trips that the staff are friendly, helpful and there is a family feel in the hotel. This is very much true. Being in a large group of various nationalities language was difficult at times, but the staff went over and beyond to help make their stay as comfortable and memorable as possible. It may be quite a distance outside of the city of Derry, but taxis are readily available 24/7 and reception will book you one at any time. Also, i want mention the housekeeping staff, i am writing this on behalf of the groups attending the training's and they told me that they are the best housekeeping they ever met!

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hcmagee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portadown, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 13, 2013

Stayed last weekend at the hotel on their "Awesome Autumn Deal" and what an Aweome weekend it was! On arrival we were greeted by the loveliest receptionist Amanda who had a lovely surprise for us in that the suite we booked in our deal had been upgraded to the Bridal Suite.2 Evening meals and full breakfasts where also in the deal. What a First Class Restaurant, right from the staff that served the meal to the food itself and in the manner it was presented. Complements to the chef!! From the receptionists to the restaurant staff and also to the cleaning staff we where always greeted with a warm ,lovely, and friendly manner making you feel very welcome( Like their lovely open fire in the main reception).Everything was to a very high standard even the complementary tea we received on our departure was such a lovely treat! Highly recommended to anyone looking a lovely weekend break incorporating a little shopping in nearby Londonderry, Thanks for Everything hope to see you soon again! Only regret it wasn't a long weekend!

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lorraine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derry, United Kingdom
Level 3 Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 12, 2013

Myself and my family regularly dine at the White Horse Hotel restaurant. And in all the years we have dined there we have never ever had a meal which was not excellent. The staff there are definitely a great asset to the hotel. everyone is so helpful and genuinely pleased to help. I would not hesitate to recommend the White Horse Restaurant to anyone wishing to have a nice meal in good surroundings with excellent food and at very reasonable prices. Thanks to all the staff.

  • Stayed November 2013, traveled with family
    • Value
    • Service
Helpful?
2 Thank Alan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 5, 2013

Stayed in the hotel last week was greeted by Tyler at reception who was very pleasant, the rooms are of a very good standard and would recommend to all my family and friends. After a quick hot shower we went for dinner in the tastefully designed restaurant. We were greeted by the lovely Mary she was so accomidating from when we entered even when we sat by the roaring fire she couldnt do enough for us !! We sat by the fire till 12am talking with the Manager Heidi who was great !! My only regret is not staying here sooner !! see u all soon

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sarahperson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed November 3, 2013

This is our 4th trip to the White Horse Hotel and by far our best. We took my mum and dad as it was mums 80th birthday in October. I cant thank the staff enough for making us all so welcome. From us arriving to us all leaving we were greeted with a smile . The afternoon tea is highly recommended , our food in the restaurant was excellent and the staff were polite and nothing was too much bother for them. Breakfast was 5 star as usual and the staff on breakfast are 5 star also , was sorry to hear Albert had retired. :(. Rooms were super and clean . I would highly recommend this hotel.... Thank you also for my mums 80th card and the plates of treats ,also to the receptionist who helped with anything we needed , sorry I didn't get your name.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jo-Anne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus White Horse Hotel

Property: Best Western Plus White Horse Hotel
Address: 68 Clooney Road, Derry BT47 3PA, Northern Ireland
Location: United Kingdom > Northern Ireland > County Londonderry > Derry
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Derry
#6 Family Hotel in Derry
#8 Romantic Hotel in Derry
#8 Luxury Hotel in Derry
Price Range (Based on Average Rates): $
Hotel Class:4 star — Best Western Plus White Horse Hotel 4*
Number of rooms: 58
Official Description (provided by the hotel):
Combining warmth and elegance with modern facilities, the White Horse Hotel is the ideal venue whether you travel for business or for pleasure. This 4 Star BEST WESTERN PLUS property is located on the main route from Derry-Londonderry to the famous Giants Causeway This ensures our guests are perfectly positioned to experience both the vibrancy of the historic Walled City and the stunning natural beauty of the North Coast. We are the most closely located hotel for the City of Derry Airport which is just 1km away.With just fifty-eight guest bedrooms we place an emphasis on personal service & a friendly attention to detail. Our hotel facilities include a Bar, Restaurant, Leisure center (with pool steam room,sauna and extensive gym) and beauty salon. ... more   less 
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Also Known As:
Best Western Derry
Derry Best Western
Best Western Plus White Horse Hotel Derry, Northern Ireland

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