I booked the Beech Hill for a two night stay for my wedding anniversary on the 18th and 19th of August.
A nice friendly welcome on arrival from the reception desk staff and they had put us in the master suite which was a real treat to say the least. My wife was surprised as was I to find one of the most luxurious rooms I have ever been in.
The room was large in size with a king size bed, flat screen TV, two bathrooms, a living room with its own large flat screen T.V and numerous large comfortable sofas to relax in.
Initial impression was a clean, fresh smelling and spotless room which was well maintained and tastefully decorated. The room was well equipped and included data ports, plenty of electric sockets and an ironing board and trouser press. Oh yes and an I-POD docking station, brilliant idea I thought. The high light for my wife was the large walk in dressing room which she really loved. I think if she could have fitted it into her suit case she would have.
The bathroom was gleaming and had a good selections of soaps, shampoos and lotions along with a sewing kit, shoe-shine kit and shower cap. It was nice to see that they have retained these things when so many of the large chains are pennypinching and no longer provide them.
Our friends from England joined us on the second night with their 8 month old daughter, they had a family room which had a ajoining room as well as a cot beside their bed, nice touch.
Before dinner we sat in the lounge area which had large comfortable armchairs and a lovely fire which made it very atmospheric.
We ate in the hotel's Restaurant on the second night. I had pate to start with and it had a really smooth texture and to accompany it was fresh breads which when asked where made on site, fantastic. All meals were prepared fresh to order and I found them to be one of the best meal experiences I’ve had. It seemed to be busy on both nights and many people sounded to be local which is always a good sign. Breakfast was served in the restaurant and again the service and quality of food was of a high standard.
Overall, the service was outstanding. The major chains should go to the Beech Hill to see good customer service in action. Too many times I find other major chains find it difficult in interacting with their customers and when they do it is limited to a few phrases learnt parrot-fashion which they repeat to every customer. It is refreshing to see that the staff have not gone down this route are all genuinely friendly and still treat their customers as GUESTS. They seem to go that extra mile to provide top class service and a superb place to stay.
My wife can’t wait until our next wedding anniversary so we can visit again. The best anniversary I have arranged, (got lots of brownie points). I can certainly recommend this hotel, keep up the good work.
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- Also Known As:
- Beech Hill Country Hotel
- Beech Hill Country Derry
- Beech Hill Country House Hotel Derry, Northern Ireland