We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“weekend stay” 2 of 5 bubbles
Review of Waterfoot Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Waterfoot Hotel
Ranked #10 of 11 Hotels in Derry
Belfast, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“weekend stay”
2 of 5 bubbles Reviewed February 12, 2013

we stayed here for two nights. the room was tired and dirty. the bed was the most uncomfortable bed i have ever slept in. the fire alarm went off when we just arrived and again at 7.00am each morning. we were kept waiting for an hour and 30mins for our reserved diner table with no apologies or explanation from staff and when we eventually spoke to a manager his attitude was a disgrace, we were told "there is nothing i can do" a complimentary bottle of wine to our table would have been a nice gesture by way of apology and appeasement but instead we got a manager who was rude, abrubt and lacking in the crucial people skills that should be fundamental to any manger. it states on their website that free taxi rides into and from the city centre are available yet we were charged £6.50 each way. i will not be recommending this hotel to anyone.

Room Tip: choose a different hotel
See more room tips
  • Stayed February 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank ruth-anne b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew L, Manager at Waterfoot Hotel, responded to this review, April 4, 2015
Thank you for taking the time to review The Waterfoot Hotel

The Waterfoot Hotel
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

496 reviews from our community

Traveler rating
    209
    126
    85
    42
    34
See reviews for
107
175
11
51
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Carrickfergus, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed February 11, 2013

wee stayed at this hotel 3 years ago and it was excellent so wee decided to bring our wife's with us this time making a party of twelve everything was going alright until wee were asked to keep the noise down in the public bar apparently they had a complaint from another customer of which there were only another six in the bar i asked the duty manager to explain what was going on and he was quite rude.The next day wee had a meal booked for 8 oclock our starters arrived at 9,25 again i enquired as to the delay the same manager said were busy that was our night ruined wee spent a lot of money in that hotel but never again

  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank 618brian1949618
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew L, Manager at Waterfoot Hotel, responded to this review, April 4, 2015
Thank you for taking the time to review The Waterfoot Hotel

The Waterfoot Hotel
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ireland Derry City
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed February 7, 2013

We had the special which was Turkey&Ham it was excellent, we got mash for a side order, would recommend to order different side orders to share, as the portions are reasonable. Service very quick and efficient. We relaxed in the lounge with a pot of tea, enjoyable day.

  • Stayed February 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank KatrinaMcLoone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HelenSt, Manager at Waterfoot Hotel, responded to this review, February 7, 2013
Katrina, its is lovely to receive your feedback and hear you recently had a very enjoyable lunch and day at the Waterfoot Hotel. Thank you for taking the time to submit this review. Our lunch specials have been a great success and are the ideal way of having some relaxing time out with friends.
I will pass your kind comments on to our chef as he loves to hear how much customers enough his food and I will also ensure the staff get the praise for a job well done. Thank you once again.
We look forward to welcoming you back again soon.

Helen Stewart Sales & Marketing Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Limavady, United Kingdom
1 review
5 of 5 bubbles Reviewed February 7, 2013

The Waterfoot Hotel was first venue that we looked at for our wedding and from the minute we stepped inside we just knew we had to have our wedding there. It’s a wonderful venue and really well laid out, and we loved how it’s separated from the hotel itself. We decided to go with the wedding package and I’m glad we did, planning a wedding can be so stressful but with their package it made things that bit easier.

Well what can I say about the day itself? Everything was just perfect!! I know everyone is meant to say that but our day was really everything we had hoped for and much more.

The minute we arrived, Kevin (wedding co-ordinator) greeted us with glasses of champagne and attended to our every need. The guests were well looked after, as were we, what more could we ask for. Kevin made sure that every detail was timed to perfection and I thought he done extremely well conducting the speeches.

We would also like to say a massive thanks to all the staff, they were brilliant and couldn’t do enough for everybody. The food was to die for and the service was simply awesome. The barmen also were very hard working and served everyone with a smile.

We would also just like to thank Kevin and all the staff for such a wonderful day, they really went out of their way to make sure every single guest was well looked after and for us that was the most important thing for us. Even now our guests talk about our wedding day and how they had a great time and thoroughly enjoyed the meals and buffet.

Finally I would just like to say to anyone that’s engaged and searching for the prefect venue make sure you take a look at the Waterfoot. It really is a wonderful venue and I know that anyone who decides to have their wedding reception there will have a wonderful day, just like us. It definitely was the greatest day of our lives and we will never forget it. Just writing this review, is bringing back great memories, good times!! Lol

Thanks for making our day that extra bit special!!

  • Stayed August 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kathleen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HelenSt, Manager at Waterfoot Hotel, responded to this review, February 7, 2013
Kathleen, thank you so much for taking the time to send us your feedback on your wedding experience. We are absolutely delighted you found the service and attention to detail was first class. We know how stressful it can be when planning a wedding so it is great to know you felt you were in good hands from the first point of contact right through to the wedding day itself. I will pass your fantastic comments on to our staff and esepcially Kevin who does an amazing job. It was our pleasure to look after such a lovely couple and your guests. Thank you also for hughly recommending the Waterfoot to future bridal couples. Your endorsement on our high standards and service is great appreciately. We hope you will call in to see us at the hotel to say hello soon.Thank you once again.
Helen Stewart Sales & Markting Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derry, United Kingdom
1 review
5 of 5 bubbles Reviewed February 4, 2013

Stayed overnight in jan 2013 very nice room clean and comfortable. Food was beautiful , staff and service very good, very welcoming. overall great nights stay. will definitely be staying here next time im in town.

  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank martin j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HelenSt, Manager at Waterfoot Hotel, responded to this review, February 7, 2013
Martin J thank you for taking the time to submit feedback on your recent overnight stay at the Waterfoot Hotel. We love to receive goid feedback so we are delighted to hear you were very happy with the room, food, service and most of all our staff. We aim to make all our customers feel very welcome and at home. We are delighted to see you will be back to visit us again in the near future. We look forward to welcoming you back again soon.

Helen Stewart Sales & Marketing Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ballymoney
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed February 3, 2013

I recently stayed at the Waterfoot Hotel with a few friends and I must say it was brilliant from start to finish. The room was bright, warm and comfortable. The staff were very friendly from the reception right through to the Wine Bar and Snug Bar. We enjoyed a beautiful meal and great service and I would highly recommend to our family & friends. Looking forward to our next visit.

Room Tip: Book your evening meal in advance as the restaurant gets very busy at weekends.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ryan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew L, Manager at Waterfoot Hotel, responded to this review, April 4, 2015
Thank you for taking the time to review The Waterfoot Hotel

The Waterfoot Hotel
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
5 reviews
5 of 5 bubbles Reviewed February 3, 2013

We remember it distinctly well, the nervous excitement, the apprehension and the anticipation of actually booking our Wedding venue 3 ½ years in advance!

We had seen the new look Waterfoot hotel in a brochure, during our search for the perfect place for the big day. It was to be a New Years’ Eve wedding.

Having looked elsewhere and been somewhat unimpressed with the selection of hotels and halls so far on our search, we made the Waterfoot hotel our last of the prospective places.
We weren’t disappointed..!! why?

This hotel has the WOW factor!

The staff were nothing but courteous and polite, taking the time to make us feel relaxed and welcome at each and every visit to the hotel, from the reception to all levels of management.

The wedding planner took us on a flowing tour of the premises and the function suite, which had been set up for a wedding, due later that day. On seeing this, my Wife and I, were so taken aback by how beautiful the place looked, we decided there and then that this was it, this was the place, so much so that we later decided to hold our ceremony at the Waterfoot as well!!

The function suite was almost aglow, taking on a character of its own, as if it was showing off to the world for the lucky couple who would be tying the knot that very evening. The layout, lighting and theme, complimented the decor which was fresh, funky and modern. This was enhanced by the privacy and intimacy of the location of the function suite, which has its own private entrance way, removed from the main hotel building and the other hotel guests.

The bar area was open plan, again with its trendy modern feel. It boasted the ability to deliver a soft atmosphere for arriving guests, giving an ample opportunity for members of the families and friends to get to know each other, in a relaxed and chilled environment. Very cool!

On our special day, all our guests were stunned by the quality and standard of the food, served for our meal. The waiting staff were very professional, on hand waiting to serve guests and going above and beyond the normal remit of duties expected of them.

Over all to say our day was made special, is an understatement. The wedding planning team ensured that they covered all bases, and took every hint of stress away from us. I have no hesitation in recommending the Waterfoot Hotel for any type of function, a quite beer or even a ‘slap up’ meal.

So thanks Team Waterfoot, you helped us really enjoy our big day, but more than that............... you helped us do it in style....!

Many Thanks

Vincent & Maria Connolly

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Highlandpaddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew L, Manager at Waterfoot Hotel, responded to this review, April 4, 2015
Thank you for taking the time to review The Waterfoot Hotel

The Waterfoot Hotel
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Derry hotels
1.8 mi away
City Hotel
City Hotel
#6 of 11 in Derry
4.0 of 5 bubbles 1,929 reviews
2.8 mi away
BEST WESTERN PLUS White Horse Hotel
2.0 mi away
Bishop's Gate Hotel
Bishop's Gate Hotel
#1 of 11 in Derry
5.0 of 5 bubbles 457 reviews
Show Prices
Show Prices
Show Prices
2.0 mi away
Maldron Hotel Derry
3.0 mi away
Everglades Hotel
Everglades Hotel
#3 of 11 in Derry
4.5 of 5 bubbles 1,190 reviews
1.4 mi away
Da Vinci's Hotel Derry
Show Prices
Show Prices
Show Prices

Been to Waterfoot Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Waterfoot Hotel

Property: Waterfoot Hotel
Address: 14 Clooney Road | 14 Clooney Road, Derry BT47 6TB, Northern Ireland
Location: United Kingdom > Northern Ireland > County Londonderry > Derry
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #10 of 11 Hotels in Derry
Price Range (Based on Average Rates): $
Hotel Class:3 star — Waterfoot Hotel 3*
Number of rooms: 44
Official Description (provided by the hotel):
Opened in July 2009, the Waterfoot Hotel is perfectly located under 3 miles from the City Centre and only 6 miles from Derry City Airport. Only 10 minutes walk from the hotel, the fabulous peace bridge allows easy access to the heart of Derry City. Ample free parking with free taxi transfer to city centre offered to all hotel guests. The stylish and elegantly presented hotel has 44 bedrooms, leading edge conference and banqueting facilities, a contemporary restaurant and wine bar as well as a traditional intimate snug bar. The Waterfoot Hotel is the ideal location for weddings, private functions, conferences and meetings. With modern decor throughout and friendly staff a great experience is guaranteed. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity and Booking.com so you can book your Waterfoot Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Waterfoot Hotel Derry, Northern Ireland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing