had booked a childrens party for 15+ - all excited about coco the clown coming .... he didnt appear (at least not until after many requests were made) by that time the kids had all dispersed leaving my little girl (6) alone and in tears!!! staff tried to tell me that i had requested no clown when i made the telephone booking (the young lady who was dealing with my enquiry informed me that she had taken the phone call herself)- it made no difference when i explained i had made the booking in person (and re-confirmed the booking in person 1 week prior to party). a poor, poor service - i shall not be hosting a party there again. i shall try 'Funky Monkeys' instead. Coco's is an old building, but is that really a good enough excuse for how dirty it is, not just grubby or dull but DIRTY how run-down the interior is and how drab the decor??? The party rooms are dull, drab and dirty, with paint peeling from the walls and 'old food' lying about from previous parties - try not to have your party booked for an upstairs room - they are freezing!!! many of the childrens gifts are handed in to the staff at the front door - make sure there is no other child with the same name (or indeed pronounciation) having a party on the same day - your child will not receive all their gifts!!!
SAFETY - anyone can walk in of the street, through the play area, party rooms, toilets, anywhere!! you need to be aware of where your child is at all times in this place - as they (the child) can walk out into the street just as easily (perhaps on their own and perhaps not alone - the reception isnt always manned and staff seem to have no interest who is coming into or leaving their premises. SCARY!!!
FOOD - healthy eating options?? i dont think so - they will serve the kids milk to drink (if YOU think to ask for it) otherwise its fizzy - and everything is fried - the chicken (the kids say is inedible), sausages (yuk say the kids) fishfingers ( yuk again) - oh and everything comes with chips of course!!
NO - NEVER AGAIN
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