Booked into this hotel for 2nights 11-13th july,This was meant to be a family trip where we were able to take are dog aswell, Informed the hotel the day before when we will be arriving and that we had a car which would of been in there carpark, however when we arrived there was only a carpark for 4cars, NO space was reserved for ourselves, we asked reception about this and they wanted me to park my car down the street beside a bar, this wasn't acceptable as it was the 11th july in NI and who in there right mind would park a car outside a bar overnight??. I wasn't even encouraged to stay at the hotel, receptionist was rather rude, owner for the hotel didn't seem to care when asked for my deposit back. The hotel itself was rather small and very old fashioned and rather a dump. Anyone who is booking this hotel beware
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- Also Known As:
- Donard Hotel Newcastle, Northern Ireland