Myself and my partner have been here loads of times and up until the last few months it has been fantastic. The last 2 times however have been disgraceful. The first time we were shown to seats straight away however we were left for half an hour with no one coming near us to take a drink or food order, so we left. Most recent was last week when we went in hoping for better. Again we were shown seats straight away and our orders were taken fairly quickly however the waitress sounded bored and in a hurry even though the place was quiet. When the food arrived it was a disappointment the garlic seasoned fries were sat in a bowl of garlic oil which wasn't noticeable till the top ones were eaten and I had to eat the burger (which was bland) with a knife and fork, the nap just fell to pieces and everything kept falling on the table, which was sticky to begin with. When a complaint was raised the staff member was very uninterested and asked would we like her to pass the message on. My partner commented on Facebook also whilst tagging them and they removed the comment saying we should have made a complaint if we were unhappy.!!! NEVER EVER AGAIN WILL I BE BACK.
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