Stayed here for a birthday treat with my girlfriend, undeniably one of the best hotels I have had the pleasure of experiencing. Firstly, we called up at the side of the hotel looking for parking advice from the concierge service, who offered kindly to deal with this for us. Escorted to, and introduced to reception, who were nothing but friendly. Conceirge service (Dean) was amazing, with knowledgeable friendly staff taking us around the details in our room, address any queries we had. So, from the off, our arrival was nothing short of perfect. The rooms were sizable, with everything you could need. Sizable shower and bath, with attention to detail everywhere you turn.
Throughout our stay, the friendliness of staff was evident, from our daily good mornings from everyone we met, to the room service staff ensuring everything was perfect. Dinner and breakfast were great, and cocktails to die for - which were brought to our room without complaint.
Thanks to everyone at the merchant for making our experience nothing short of perfect. If you want to see what service looks like, book yourself in.
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- Also Known As:
- Merchant Hotel Belfast