This is a beautiful hotel in my home city so I've been here many times for drinks but have never stayed overnight before.
The hotel is modern but is opulent Victorian in style and decor. The staff were very pleasant and helpful, from reception at check in, to the staff in the cocktail bar and the restaurant at the back.
The bed was super kingsize and extremely comfortable. The only minor criticism of the room was that the glass on the mirror was thick with dust - at £240 per night I expected it to be immaculate. The carpet in the dining room was also badly stained but again just a minor criticism.
The breakfast was well worth paying for - everything was fresh and delicious and I would recommend it.
The only problem we encountered was with the room. We were across from The Spaniard pub and the noise went on long into the early hours; I last checked the time at 2.45 am before eventually falling asleep.
I found out the next morning that the staff were aware of the noise problem but were unwilling to move us as all the deluxe rooms were full and this would have meant upgrading us to a suite. It was extremely disappointing to find out that this was their attitude after such an enjoyable stay.
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- Also Known As:
- Merchant Hotel Belfast