The decandence of our room (art deco side) couldn't fail to impress. For a "standard" room it was HUGE and as impressive as any suite I've ever stayed in. My friend and I were delighted with our room and felt utterly pampered by the enormous bathroom with walk in shower and free standing bath. Complimentary toiletries of good size and standard too.
Breakfast was excellent and served with panache.
And now to the gripe...
After a hard day Christmas shopping in Belfast my friend and I agreed to meet in the cocktail bar at 5 for a well earned drink.There was not a seat to be had resident or not. I feel this is a fairly relevent complaint. The bar is open to the public and at busy times this must be a common problem. The staff were friendly enough and finally found us a seat in the lobby. This however was not where we wished to be.The delicious olives that are served with your drinks were not forthcoming, presumably because we were not seated in the cocktail bar .
I don't have a solution for this problem but I feel that management should be working on one!
The room rate is such that I feel the very least one should expect is to be able to get a seat in the bar.
That said I feel the hotel is very beautiful and I am proud of its existence in the town where I grew up.
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- Also Known As:
- Merchant Hotel Belfast