We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Merchant was an amazing experience will 100% be going back” 5 of 5 stars
Review of Merchant Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Merchant Hotel
Ranked #2 of 45 Hotels in Belfast
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Merchant was an amazing experience will 100% be going back”
5 of 5 stars Reviewed November 15, 2012

I think micheal in the dinner roon upstairs was very good he was kind helpful and polite. The room was amazing and the food and drinks where high standard thank you. The staff where very kind and helpful. The place is beautiful inside and met some celebraties there too

  • Stayed October 2012
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank atlantabatten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,124 reviews from our community

Traveler rating
    1,625
    261
    113
    75
    50
See reviews for
254
1,183
45
161
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (391)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Belfast, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 15, 2012

without doubt the best hotel experience in Belfast. This place oozes class, from the "doorman" - a refreshingly attractive blonde female, to the receptionist, to the delightful bedroom with the comfiest hotel bed I've slept in for a long time, to the bar staff (still smiling as our sing-song by the open fire continued to 5am!), to the restaurant staff who welcomed us with smiles even tho' we were late for breakfast..... Don't expect a cheap night (bottle of beer and a G&T £12). So if you want a treat and don't mind bending the plastic, I'd recommend the Merchant. We'll be back.
B&P

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Bill M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Level Contributor
67 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed November 15, 2012

I stayed at the Merchant for business for two nights on November 11-13, 2012. I arranged a hotel transfer through the hotel and a driver was waiting as promised when I arrived. He was friendly and engaging.

The front desk staff person at check-in (around 10pm) was incredibly friendly and made me feel immediately welcome. She advised that in-room dining's menu would be much more limited shortly and if I wished to order I should do so soon.

Ciaran assisted with our luggage (my wife was with me) and upon learning that I had not had a proper pint of Guinness beer, went the extra step of attending at the bar adjacent to the Merchant but not connected to bring me up a pint. What incredible service!

It set the tone for consistent, superb and friendly service during our stay. The rooms are spacious and well appointed. The included breakfast is superb and generous.

Highly recommended!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank SKD13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 15, 2012

My wife and I stayed here recently for our wedding anniversary and it was truly a great experience from check in to check out. The room, staff, food and drinks were all of the highest standard and I would go back in a heart beat. I would also recommend the Spa which is also fantastic.

Room Tip: Victorian rooms would be my choice as they feel more luxurious than the more modern rooms.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank ChrisJayC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 15, 2012

I stayed at the hotel as part of a birthday celebration. From arrival to departure the service was excellent. We left bags and car off around 1130 and headed off for some shopping. Got a call shortly afer 1pm to say room was ready even though official check in was much later. All the bars were very busy - it was a Saturday night and a great atmosphere - wonderful tall cocktails. Our room overlooked the street but we had no noise issues and room was pure luxury. Definitely worth every penny and be sure and enjoy a great breakfast followed by a relaxing time in the rooftop hot tub. Expensive yes but worth every penny.

Room Tip: older rooms may overlook side street with bars so check if this is a problem for you
See more room tips
  • Stayed October 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Olive H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 12, 2012

I stayed at the Merchant Hotel last week as a special treat for my girlfriend and the whole experience could not have been better!

On checking in I was greeted by a very friendly concierge who arranged to park my car nearby. Our room was very luxurious, we opted for the 'victorian room' which seemed to be full of antique like furniture, heavy draped curtains, and a very rich bathroom covered in a dark green marble and with a huge deep set bath and powerful shower. We visited the hydroptherapy pool on the rooftop which has views of most of Belfast, nothing nicer than sitting in a bubbling hot tub while it rains!

For our meal at nice we visited Bert's Jazz Bar which had a bustling atmosphere, dark walls, jazz music, and every table full gave it a great ambience for a meal and a few drinks. The meal itself was nice but is on the fancier side and some of the sauces and sides with the meal itself my girlfriend or I weren't particularly fussed on. After the meal we headed into the bar and played some snooker in the billiards room. Breakfast was outstanding in the Great Room with excellent service and top quality food on offer (I had pastries, fresh fruit, and then salmon and scrambled eggs for the cooked breakfast).

Worth mentioning that while checking in and checking out, I managed to bump into, one extremely well known Irish comedian, a world famous book author, and a very well known Belfast actor.. so keep your eyes open when you're staying here! Will definitely return in the future.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Jourdan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed November 9, 2012

Booked this hotel on the strength, largely, of reviews on this site. Then wished I hadn't.
Love Belfast, but would give the Merchant a swerve next time. Over-rated, over-priced, a triumph of style over substance. You can get much better value elsewhere in the city.

Stayed October 2012, traveled with family
Helpful?
4 Thank thesmudger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Belfast hotels
Golden Mile
The Fitzwilliam Hotel Belfast
Golden Mile
Europa Hotel - Belfast
Golden Mile
Benedicts of Belfast
Benedicts of Belfast
#3 of 45 in Belfast
4.5 of 5 stars 1,302 reviews
Show Prices
Show Prices
Show Prices
Golden Mile
Premier Inn Belfast City Centre (Alfred Street) Hotel
Tara Lodge
#1 of 45 in Belfast
4.5 of 5 stars 2,194 reviews
Golden Mile
Ten Square
Ten Square
#6 of 45 in Belfast
4.5 of 5 stars 974 reviews
Show Prices
Show Prices
Show Prices

Been to Merchant Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Merchant Hotel

Property: Merchant Hotel
Address: 16 Skipper Street, Belfast BT1 2DZ, Northern Ireland
Location: United Kingdom > Northern Ireland > Belfast
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Belfast
#2 Business Hotel in Belfast
#3 Romantic Hotel in Belfast
#4 Family Hotel in Belfast
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Merchant Hotel 5*
Number of rooms: 62
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hotwire, TripOnline SA, Expedia, Travelocity, Odigeo, Agoda and Priceline so you can book your Merchant Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Merchant Hotel Belfast

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing