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“Can't wait to go back”
Review of Malmaison

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Malmaison
Ranked #25 of 45 Hotels in Belfast
Reviewed March 24, 2014 via mobile

My husband booked us a weekend in Malmaison,Belfast for my birthday.
We arrived to very friendly reception staff, who booked us in quickly and gave us suggestions for our night ahead.
Our room was 307. It was a fab size. Well decorated and very homely. Housekeeping was done well. Mini bar offered a selection of wines, beers, soft drinks, water, crisps, chocolate etc.
As well as using the brasserie for breakfast both mornings, we also enjoyed two delicious evening meals also. I tried both the angus beef strip and the sea bass each were faultless.
We also enjoyed the use of the hotel bar which served up some delicious cocktails.
Room service was quick and came at same standard as brassiere.
We also had papers delivered to the room each morning.
Check out was simple and our bags were held till departure.
I highly recommend this hotel, located in a perfect area for all Belfast has to offer.
I can't wait to go back.

  • Stayed: March 2014
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Thank mahammy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa S, General Manager at Malmaison, responded to this reviewResponded April 24, 2014

Dear Mahammy
We look forward to having you back to stay with us - hopefully it will be soon.
Best Wishes
Lisa S

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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765 - 771 of 1,411 reviews

Reviewed March 22, 2014

Our stay was very nice, the room had a large bed with clean fresh white sheets. The room is modern and spacious but very dimly lit. It was very hard to put makeup on because there was no brighter lights in the room at all. The bathroom is very nice and modern with a nice rain shower head and a big bath tub.

Breakfast was good and service very friendly.

  • Stayed: February 2014, traveled as a couple
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1  Thank Johanna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa S, General Manager at Malmaison, responded to this reviewResponded April 24, 2014

Dear Johanna_180213
Thank you for your comments and for the feedback. The showers are fab!
Look forward to welcoming you back.
Best Wishes
Lisa S

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 17, 2014

We stayed1 night St Patricks weekend. The hotel reception public areas and indeed rooms are quite unusual as previous reviewers have said the lighting is quite low, however, we found this to be a pleasant feature and on entering our room it was romantically lit and very spacious. We were located at the back of the hotel which we found to be very quite. We had the Sunday brunch which was plentiful and of very good quality, as was the breakfast the following morning. Service at all times was prompt, polite and professional. We really enjoyed our stay and will definitely return.

Room Tip: We liked the rooms at the back. Rooms at the front may suffer from traffic noise and in our opinion...
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  • Stayed: March 2014, traveled as a couple
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1  Thank lczola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa S, General Manager at Malmaison, responded to this reviewResponded April 24, 2014

Dear Iczola
Thank you for your comments on Tripadvisor, great to hear that you enjoyed hte Sunday lunch and that there was a good selection. We look forwad to welcoming you back very soon.
Best Wishes
Lisa S

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Reviewed March 17, 2014

Very fabulous & chic hotel. Amazing food - complimented by the exceptionally nice & professional waitress (Kat) in the restaurant. Would be the perfect hotel if they had a spa/pool. The only let-down was the rude, unbelievably unprofessional & contemptuous night porter.

Room Tip: Giving the service a 5 based on the restaurant staff - particularly Kat. If it wasn't for that i...
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  • Stayed: March 2014, traveled as a couple
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Thank DNally1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa S, General Manager at Malmaison, responded to this reviewResponded April 24, 2014

Dear DNally1983
So pleased to hear that we looked after you on your visit however should you wish to discuss your comments further then please do call me on 08446930650.
Best Wishes
Lisa S

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Reviewed March 16, 2014

My partner and I recently enjoyed two nights at the Malmaison, Belfast.

From check in through to check out everything went perfectly! Our room was well appointed and very comfortable, we spent time in both the bar & the brasserie and the food, drinks and service were fantastic.

Overall we had a fabulous time and felt exceptionally well looked after. I will 100% make this my hotel of choice any time I need to be in Belfast!

  • Stayed: February 2014, traveled as a couple
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Thank V_Alexis7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa S, General Manager at Malmaison, responded to this reviewResponded April 24, 2014

Dear V_Alexis7
Look forward to welcoming you back very soon.
Best Wishes
Lisa S

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 13, 2014

Stayed at Malnaison, 11th - 13th March 2014. Great holiday with fantastic location to city centre. Hotel staff are really helpful, allowing me to have an early check in (thank you). Rooms are lovely, good decoration, clean and lots,of lovely accesories, really appreciated my own iron, ironing board and hair dryer.
Food at hotel (breakfast) gorgeous.
All in all wood highly recommend this hotel, just need a better lit mirror for ladies, but it's a minor point. Thank you to all the staff

  • Stayed: March 2014, traveled on business
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Thank Danni1585
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa S, General Manager at Malmaison, responded to this reviewResponded April 24, 2014

Dear Danni1585
Thank you for your comments on Tripadvisor, all feedback is appreciated and we're delighted that you were looked after so well by the team.
Best Wishes
Lisa

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Reviewed March 12, 2014

We stayed in Belfast from09/03/2014-11/03/2014 for my husbands's 40th Birthday.We are keen visitors to Malmaison hotels and have stayed at 5 and visited 7. I have visited Belfast previously on business but wanted to experience the more leisurely aspects ...and I wasnt disappointed.
As it was a very special occasion I wanted to stay at Malmaison Belfast and aplied for an upgrade when booking online.
On arrival at 1145 the receptionist was extremely friendly and advised us that we had been upgraded but the room was not ready. Delighted with this we went off on the Tour Bus (which is well worth a visit and takes you round the Peace Wals etc)and returned a few hours later.
On returning,we were told further that unfortunately the Goliath Suite was not available as the blinds were broken . Unbelievably,because of this we were upgraded for free to Samson Suite!
This was an experience neither of us had ever experienced!!
The suite was quite incredible-very dark and sultry,incorporating a full size pool table ,lounge area,2 50inch plasma tvs,bose surround sound and the most amazing bathroom with double sinks and showers plus a stand alone bath to die for!
This obviously made our stay even more special and added to our wonderful experience.
We ate in the restaurant as we had the Northern Lights deal . The food was exceptional and very tasty with superb service
What also made our stay were the excellent staff working at this hotel. Nothing was too much trouble and they were full of advice and help of where to eat,drink and be merry!A special mention must go to Chris on reception who was so helpful,extremely friendly and seemed to be around all the time! Also to Avril in the bar who gave us great advice on where to go and was very chatty. A special mention to Colm,who provided us with an excellent high standard of service whilst in the restaurant and outside of it. His friendly and warm personality is a credit to this hotel .Never have I stayed in a Malmaison and left knowing staff personally by their names...we did not want to leave and will 100% be returning.
Visit and experience it for yourself

  • Stayed: March 2014, traveled as a couple
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Thank AliBBirmingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa S, General Manager at Malmaison, responded to this reviewResponded April 24, 2014

Dear AliBBirmingham
Delighted that you enjoyed your stay and even more delighted that the team looked after you so well. Look forward to having you back very soon and thank you for your feedback.
Best Wishes
Lisa s

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Malmaison

Address: 34-38 Victoria Street, Belfast BT1 3GH, Northern Ireland
Phone Number:
Location: United Kingdom > Northern Ireland > Belfast > Golden Mile
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#17 Luxury Hotel in Belfast
#20 Family Hotel in Belfast
#22 Romantic Hotel in Belfast
Price Range: $132 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Malmaison 4*
Number of rooms: 64
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Also Known As:
Malmaison Hotel Belfast

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