Booked this hotel due to location and reviews. It would be wrong to say I didn't enjoy it as the room and staff were 10/10 but I didn't feel relaxed. We arrived early and the room wasn't ready as we expected but when we returned it still wasn't ready for over an hour after check in time and staff all seemed to be a bit frazzled. Very kindly a drink was offered while we waited but we ended up with only 1.30 hrs between checking in and dinner in the grill room. The the restaurant was really busy and again there seemed too few staff to cope. Bar is a public one so after dinner drink meant a queue as only two staff on.
I appreciate there were two big gigs on that night and the city was preparing for a blues festival but, all in all a top hotel like 10 square should be staffed to cope
- Official Description (provided by the hotel):
- This unique Belfast hotel is located just steps from the historic City Hall, Waterfront Hall, the business district and the Victoria Square shopping mecca, and offers a variety of award-winning luxury hotel rooms as well as The Grill Room Restaurant & Bar - one of Belfast's most popular meeting and dining locations. ... more less
- Reservation Options:
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- Also Known As:
- 10 Square
- Ten Square Belfast
- Ten Square Hotel Belfast