My partner and I stayed at this hotel on Sunday 25th August. He booked it as a birthday treat for myself as I’d always fancied staying here.
Our stay was fine, however neither of us were really blown away by the experience and we were expecting it to be nicer having seen the pictures on their website and considering it’s described as a 4 star, luxury boutique hotel! We found it to be a bit tired and worn around the edges and our room a little plain . Also the corridors leading to the rooms are narrow, extremely dark with inadequate lighting and the carpet is in need of being replaced.
We were assigned room 202 which looked onto the courtyard of the premises and faced the kitchen. This meant there wasn’t much of a view from the window and there was a constant loud hum from what we presumed to have been the kitchen extractor units or heating system. This kept us awake a good proportion of the night resulting in neither of us getting the most restful night’s sleep or the relaxing experience we’d hoped for. There was also a smell of food from the kitchens present in the room during the evening/next morning and we could hear bottles from the bar being disposed of by staff early the next morning.
Another niggle was the fact the shower was also not particularly hot either of the times myself or my partner used it and the shower fixture was temperamental at best. Also the one tiny bottle of shampoo and shower gel that were provided between us was inadequate.
Neither of us could get the apparently free Wi-Fi to work either.
However, we were happy with the size of the room, it was quite spacious, the layout was decent and the bed large and quite comfortable. There were also a few nice touches provided including bathrobes, slippers, a heated towel rail and copy of the Ulster Tatler. A kettle with a plentiful selection of tea and coffee an iron, ironing board and safe were provided and proved useful. However there was no fridge or mini bar present in our room.
The location of the hotel is good with a large variety of shops and entertainment within walking distance and an onsite restaurant and bar. However the hotel doesn’t have its own parking facilities which may prove problematic for some people.
Overall this hotel seems okay as a base for an evening out in Belfast but I’m not sure its somewhere we’d use again for a special occasion or for more than one night. There are better options for that in Belfast.
- Official Description (provided by the hotel):
- This unique Belfast hotel is located just steps from the historic City Hall, Waterfront Hall, the business district and the Victoria Square shopping mecca, and offers a variety of award-winning luxury hotel rooms as well as The Grill Room Restaurant & Bar - one of Belfast's most popular meeting and dining locations. ... more less
- Reservation Options:
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- Also Known As:
- 10 Square
- Ten Square Belfast
- Ten Square Hotel Belfast