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“Stayed 16 feb with friends for my birthday”

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Crowne Plaza Belfast
Ranked #13 of 44 Hotels in Belfast
Certificate of Excellence
Reviewed February 20, 2013

A beautiful hotel. From staff, location, facilities, rooms, restaurants, health suite.. We experienced no problems through our stay. staff in the restaurant were particularly nice and very friendly. we requested a late check out which was no problem and also received a free drink eachAll were excellent. My friends and I had a wonderful stay and we would definatly stay again

  • Stayed: February 2013, traveled with friends
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Thank Debs1982_31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this reviewResponded February 21, 2013

Debs 1982

I wish to thank you for taking the time to leave your review on Tripadvisor. We are delighted to learn that you and your friends had a wonderful time at The Ramada Plaza Belfast. It is encouraging to receive such positive comments as we are continually striving to make sure every guest has a very special experience with us. We are please that you would return to stay with us again in the future, we do look forward to welcoming you back again at The Ramada Plaza ensuring you of our best attention at all times.
Regards
Geraldine McLarnon

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1,189 - 1,195 of 1,590 reviews

Reviewed February 17, 2013

Booked a surprise for my fiancé on valentines day the hotel were doing a valentines package of overnight stay, five course meal, late check out, breakfast next morning and use of pool and spa! Was first class, so good Infact we have booked it for our wedding reception

  • Stayed: February 2013
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Thank Lisak1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this reviewResponded February 21, 2013

Dear Lisak 1982

I would like to express my thanks for your very kind comments during your recent stay at the Ramada Plaza Belfast. We are delighted that you availed of our Valantines Package and found it first class thank you so much, it will be a pleasure to give you a wonderful day on your wedding. We do look forward to providing that special day for you from all our team at The Ramada Plaza Belfast.

Regards
Geraldine McLarnon

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Reviewed February 17, 2013

We stayed 2 nites with Valentine's package. The room was nice and big with good coverage of free wifi. The swiming pool was well equiped. But the food was average. (maybe because of the Valentine's menu?) When you leave the hotel for the city centre, it was nightmare to turn right at a dual carriage way without roundabout or traffic light. Please improve.

  • Stayed: February 2013
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Thank Guodong L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this reviewResponded February 20, 2013

Dear Guodong L

Thank you for posting your review during your recent stay on Valantines night. We do hope you had a nice enjoyable stay with us and hope you found our facilities and surroundings comfortable at Ramada Plaza Belfast. We appreciate your comments and understand that we provide a special set menu on Valantines for that evening, however we have a full A la Carte menu with a wide variety to choose from on our normal evening with this being a promotional break we provide a set menu for our guests. Hopefully you will avail of our wide selection on another occassion we would love to welcome you back. We also appreciate you comments on turning right out of the hotel this can be hectic at peak times we understand the inconvenience this can cause at peak times.
Thanking you for your comments.
Regards
Geraldine McLarnon

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Reviewed February 16, 2013

Had a very good night on valentine's night. Only downfall was that there was no entertainment. The staff were very helpful and friendly an the dinner was delicious. Would definitly recomend it an will be back to stay again sometime in the future.

  • Stayed: February 2013
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Thank BigSean83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this reviewResponded February 17, 2013

Dear BigSean83

Thank you so much for your kind comments, we are delighted you choose to stay with us during the Valantines breaks we do hope you had a wonderful time with us on that evening. We very much appreciate your lovely comments on our delicious food and our staff and are pleased to hear you would recommend our hotel. We do look forward on seeing you back at The Ramada Plaza in the near future.

Regards
Geraldine McLarnon

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Reviewed February 14, 2013

I had to find a hotel in this part of Belfast. It certainly looked the business. Quiet, well located, smart, and clean. The staff were polite but refused any last minute discount, even refusing to throw in the buffet breakfast. Well, for a few pounds I wasn't going anywhere else. The room was comfortable. The wi-fi was slow, almost unusable on occasions. Ordered a hamburger from room service. One hour later it had not arrived. Called room service. No one there. Called again and told it was on its way. It arrived half an hour later - well done rather than medium rare... Cold rather than hot... Soggy chips rather than chunky chips... I don't think I will be back.... Shame. It certainly looked the business.

  • Stayed: February 2013, traveled on business
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Thank PMainstone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this reviewResponded February 17, 2013

Dear Mainstone

Thank you for choosing to stay at The Ramada Plaza Belfast. We sincerely appreciate your comments and are dissappointed to find that you encountered a few issues during this time. It is our main objective to deliver a high quality standard of food and service to all our guests and unfortunately this did not meet our normal service expectations. We certainly will investigate your comments and the reasons for this and to ensure these do not occur in the future. Once again we do hope we have the opportunity to welcome you back on another visit and prove a much pleasurable experience.

Regards
Geraldine McLarnon

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Reviewed February 12, 2013 via mobile

We stayed at this hotel on a Saturday night in the begining of February 2013.
The hotel was easy to find and in a nice quiet location outside Belfast.
The staff were lovely and the hotel had free parking. I didnt get a chance to visit the restaurant as it is an indian and I am not a fan of this kind of food.
The rooms were clean and spacious and had big flatscreen tvs in them, we even had a mini fridge which was handy.
The hallways at night were quite loud and we were woke afew times by people returning to their bedrooms, but it didnt bother me too much as I planned to have a sleep in the next day.
The pool area was average compared to other hotels I have been to, the pool was freezing and very busy, though the sauna and steam room were busy but ok. We ended up spending 15 mins down at the pool and then we just gave up and went back to the room.
Overall I didnt have a terrible time at this hotel, but I have stayed at better for around the same price, I would probably stay again, but not if I was wanting to use the pool.

  • Stayed: February 2013
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Thank LilMissSunscreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this reviewResponded February 14, 2013

Dear Lilmiss Sunsreen

Thank you for taking the time to post your review during your recent stay at The Ramada Plaza Belfast. We appreciate all our guests comments both positive and negative and take on board the feedback from our swimming pool that you mentioned and will ensure your information is passed on to our LA Fitness team, also we understand that the time that you used the pool area was at a busy time which maybe a quieter time may of been more suitable and enjoyable for you. We are pleased that you found our other facilities, comfortable spacious and clean and well equiped for all your needs. We are delighted that our staff offered a couteous and helpful service that we like to provide at the hotel and do hope we have the opportunity to welcome you back to The Ramada Plaza Hotel for another visit.
Regards
Geraldine McLarnon

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Reviewed February 11, 2013 via mobile

I woulnt rate this indian full stop.. food was disgusting wrong orders hair in the child's food then paid just under 50 quid we shoulnt of even paid this was over a year ago hotel did look nice but when i did email hotel regarding this complaint im still waiting on a reply till this day

  • Stayed: March 2012
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Thank keelreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this reviewResponded February 13, 2013

Dear Keelreal

Thank you for taking the time to post your review. We are very dissappointed to hear your comments at this time and can only apologize for nobody getting back to you to deal with your complaint. In order to understand the full nature of your issue which happened over a year ago we would very much appreciate if you would contact us directly to resolve any problem that you may have encountered.

Regards
Geraldine McLarnon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Belfast

Address: 117 Milltown Road, Belfast BT8 7XP, Northern Ireland (Formerly Plaza Hotel Belfast)
Phone Number:
Location: United Kingdom > Northern Ireland > Belfast
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Belfast
#10 Luxury Hotel in Belfast
#12 Family Hotel in Belfast
#16 Romantic Hotel in Belfast
Price Range: $119 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Belfast 4*
Number of rooms: 120
Official Description (provided by the hotel):
Situated amidst the picturesque Lagan Valley Regional Park, the 4* Plaza Hotel Belfast Shaw's Bridge is your perfect choice for rest and relaxation. Just 10 minutes' drive from Belfast City Centre, the hotel boasts 120 luxurious bedrooms, The Green Room Restaurant and The River Bar onsite, free Wi-Fi and complimentary car parking. ... more   less 
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Also Known As:
Ramada Plaza, Belfast Hotel Belfast
Ramada Belfast
Belfast Ramada

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