We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fine place to stay”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Crowne Plaza Belfast
Ranked #13 of 44 Hotels in Belfast
Certificate of Excellence
Reviewed December 28, 2012

All staff very welcoming, friendly and efficient.
Location although not central it was good for us.

We checked in on Boxing Day, the pool was closed, the main restaurant was closed and the computers were out of order. However the bar served a small selection of food that satisfied us. Full breakfast was great and filled us up for a big day of travelling.

The rooms were quiet and restful and we would stay here again.

Room Tip: 2nd floor good for us
  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tex M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this reviewResponded January 3, 2013

Dear Tex M

Thank you for choosing to stay at The Ramada Plaza during the festive season. We do appreciate and value your comments in your review, it is our main objective to deliver a welcoming, friendly and efficient service to our guests and we are pleased that our team of staff delivered, and hope that made a difference during your stay. We would like to apologize for the technical hitch with the computers as mentioned, hope it did not cause to much inconvenience to you at this time. Glad to hear you would choose to stay with us again and hope we get the opportunitiy to welcome you back again where you can enjoy full use of our facilities.
Look forward to seeing you back at The Ramada Plaza for another visit.

Regards
Geraldine McLarnon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (1,584)
There are newer reviews for Crowne Plaza Belfast
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

1,206 - 1,212 of 1,584 reviews

Reviewed December 21, 2012

Went to Belfast for Christmas Shopping and stayed here. there was an error in our booking (Wifes Fault) however the Recptionist looked after us excellently. we didnt have to worry at all, in fact he told us to go off shopping and it will be resolved when we return. He didnt lie it was all sorted with the minimal of fuss.

After a long day shopping we were well rested in the very spacious room and all slept well.

The Breakfast was 2nd to none the customer service was fantastic from the restraunt staff.

All in all i would recomend the Ramada Plaza as a must stay if you are visiting Belfast.

  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank louisdev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this reviewResponded December 22, 2012

Dear louisdev

Thank you so much for lovely comments during your recent stay at The Ramada Plaza.
We always aim to provide our customers with the best possible service and are delighted you found the service and facilities in the hotel excellent at this time, brilliant to hear thank you. Its great to know that The Ramada Plaza give that finishing touch to your Christmas shopping trip and made it a enjoyable one.
Wishing you a Merry Christmas from Management and Staff at The Ramada Plaza

Regards
Geraldine McLarnon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 19, 2012

Once again we went for the carvery on Sunday. Well worth the trip. Pricewise we think it's excellent value for money. Lots of choice and we enjoy the overall surroundings.
My daughter had her wedding after party in the hotel as well in October, and a great night was had by all. Quite a few of us stayed over and welcomed the great choice of breakfast.
Staff are so welcoming and nothing is of bother to them.
Already lloking forward to our next visit.

  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank carian_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this reviewResponded December 20, 2012

Dear carian-9

Thank you for posting your kind comments during your recent trip to The Ramada Plaza. We are delighted to hear you once agained enjoyed the choice and surrounding facilites we have on offer. Its always a pleasure to know our customers feedback. We look forward to welcoming you back for another enjoyable visit. Ensuring you of our best service at all time.

Regards
Geraldine McLarnon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 17, 2012

Was not worth the price rooms were not up to much , were cold and couldnt get any sleep because of the noise i know this was december and there were christmas partys but could of kept the other residents away from the ones that were there for there christmas party when checked out was not even asked if i enjoyed my stay.What they call the smoking area didnt even have an outside heated .

  • Stayed: December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank bowler12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this reviewResponded December 19, 2012

Dear bowler 12

Thank you for taking the time to post your review. We appreciate all your comments and are disappointed to find that you had a few issues during your stay. As you mentioned at this time of year we have a lot of xmas parties in the hotel which i can understand if you have been disturbed by noise of other guests. However we do always try to allocate rooms on different floors to eleviate this, this is usally asked on check in and is usually indicated by the guest what function or party they are with before allocating a required room. With reference the heating in the room, we do have a heating control sytem in all our rooms which you can adjust accordingly, if there was a problem we would have been only to happy to get our maintenance team to sort this out if this had been reported. Once again we apologize for any inconvenience that this may have cause during your stay.

Regards
Geraldine McLarnon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 10, 2012

We recently stayed at the hotel for a family Christmas trip. Was very impressed with the facilities and the food was great. The staff were extremely helpful and friendly and made the children feel very welcome. Will definitely return in the future.

  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Heather R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this reviewResponded December 12, 2012

Dear Heather r

Thank you so much for your kind review during your stay at The Ramada Plaza. We are always glad to hear our customer comments and are delighted to know you found our facilities, food and service pleasing during your christmas trip. We do hope to welcome you back for another visit in the future.

Regards
Geraldine McLarnon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 4, 2012 via mobile

Enjoyed a stay here for work, weather was lousy but the hotel brought a ray of sunshine into the day! Rooms were great as was the free bar, spa was above average. Only real minus was very average food in the Indian restaurant within the hotel.

  • Stayed: September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Paul N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this reviewResponded December 6, 2012

Dear Paul N

Thank you for choosing to stay at the Ramada Plaza Belfast, we appreciate your kind comments and are glad you found our hotel facilites enjoyable and brought that ray of sunshine to your working visit. In our businesss we always strive to give the best quality product from our service and food to suit all our customers needs and to improve even better through our variety that is offered within the hotel. We take your feedback on board, and hope we can have the opportunity again to provide the hospitality we offer at The Ramada Plaza Hotel.

Regards
Geraldine McLarnon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 29, 2012

I recently was at a function a the Ramda Plaza Belfast and stayed overnight, the service was fantastic, staff friendly and courteous, the room was spacious and value for money and the food was fantastic....very good indeed and value for money, I would certainly stay again without hesitation.

Room Tip: Rooms on level two towards the back of the hotel are very quiet
  • Stayed: November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Samantha C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this reviewResponded December 1, 2012

Dear Samantha C

Thank you for your kind comments we very much appreciate your review during your recent stay with us. We are delighted that you found our service of our staff friendly and courteous excellent, and facilities to your pleasing. We are happy that we made that difference to have a enjoyable stay. Lovely to hear that you would stay with us again, we do lookforward to welcoming you back for another visit.

Regards
Geraldine McLarnon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Belfast hotels
Golden Mile
Europa Hotel - Belfast
Golden Mile
The Fitzwilliam Hotel Belfast
Golden Mile
Holiday Inn Belfast City Centre
Show Prices
Show Prices
Show Prices
Golden Mile
Jurys Inn Belfast
Jurys Inn Belfast
#15 of 44 in Belfast
2,941 reviews
Golden Mile
Radisson Blu Hotel, Belfast
Hilton Belfast
#22 of 44 in Belfast
2,911 reviews
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza Belfast? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Belfast

Address: 117 Milltown Road, Belfast BT8 7XP, Northern Ireland (Formerly Plaza Hotel Belfast)
Phone Number:
Location: United Kingdom > Northern Ireland > Belfast
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Belfast
#10 Luxury Hotel in Belfast
#12 Family Hotel in Belfast
#16 Romantic Hotel in Belfast
Price Range: $122 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Belfast 4*
Number of rooms: 120
Official Description (provided by the hotel):
Situated amidst the picturesque Lagan Valley Regional Park, the 4* Plaza Hotel Belfast Shaw's Bridge is your perfect choice for rest and relaxation. Just 10 minutes' drive from Belfast City Centre, the hotel boasts 120 luxurious bedrooms, The Green Room Restaurant and The River Bar onsite, free Wi-Fi and complimentary car parking. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, IHG, Hotels.com, Booking.com, Travelocity, TripOnline SA, Cancelon, Hotwire, Agoda and HotelQuickly so you can book your Crowne Plaza Belfast reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Plaza, Belfast Hotel Belfast
Ramada Belfast
Belfast Ramada

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing