My hubby & I along with our friends thought this year we would book in to a local hotel and really bring 2012 in style. We booked into the"4*" hotel & the superior rooms.. On our arrival there was a wedding party and a bit manic around the reception. When we went into our superior rooms, I thought there had been a mistake. I would not like to see their basic rooms. Such a let down. I hate to think of visting tourists expecting 4*superior rooms and getting this. Large wardrobe but with insuffient hangers for an over night stay and not a drawer to place your smaller pieces of clothing. The bathroom was just tiny and tacky looking. However it was very clean and backing onto a quiet avenue. Dining experience, excellent, food and presentation just perfect, Aiden our waiter a delight. Sorry I can't say the same for the wine waitress, not the sharpest knife in the drawer! Biggest disappointment was that we couldn't get anywhere near the dance floor and had to remain at the edge of the dining room floor. When I asked to speak to the manager and explained that there was several residents in the same position as us he proceeded to not only to move the other party of about a dozen people even further back but then moved us round n front of them We found the whole experience hugely embarassing as it looked like we had asked to have them moved.He muttered about health and safety. Had we came in of the street we would have most likely got better seats.As it was we were stuck between the disco and the more adult floor and the mix of the different types of music was horrendous. We had booked very early for dinner and were ensured that after there would be seating and that one of the staff would take care of this - not so. Breakfast was a disgrace, would have got better in a truckers cafe! £189 for the package, a rip off in this hotel. One learns from experience thou...............
- Official Description (provided by the hotel):
- A well established, independently owned and managed Hotel in a great location, close to Queens University, The Ulster Museum, Botanic Gardens and only minutes from the many tourist attractions now available in Belfast. With 75 large comfortable bedrooms, a spacious welcoming foyer and conference facilities for up to 300, a lively Bar and Restaurant, it's no wonder this hotel is popular with locals and visitors alike. Private coach and car parking. ... more less
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- Also Known As:
- Best Western Belfast
- Belfast Best Western