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“Would never stay again” 2 of 5 bubbles
Review of Madison's Hotel

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Madison's Hotel
Ranked #33 of 43 Hotels in Belfast
Clydebank, Scotland, United Kingdom
1 review
“Would never stay again”
2 of 5 bubbles Reviewed October 7, 2013

When my boyfriend and I checked in and went to our room we noticed straight away that there was stains on the duvet cover. We had payed for a superior suite and although the room was lovely we didn't want to stay in a room that didn't look clean. I went to reception to request something to be done and was offered a bottle of prosecco and a room change to a king room. This was not to the same standards as the previous room as they did not have any suites left. The room was very run down and the bathroom was not in a good condition. We were moved back to our original room the next day and our night spent there was much better. However we were still not impressed with having to stay in a different room the previous night and I asked to speak to the manager upon checking out and were told we would not be given some money back even though the room was not even close to the standards of the other room. We were offered a money off voucher but we did not accept this as we would not return.
On another note the service in the restaurant on Sunday was not great as I ordered cranberry juice and received apple. Then I ordered a croissant and was given something totally different.
Overall we were not impressed with this hotel and this had an impact on our short stay in Belfast. Would not recommend and we would not stay again.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank KNic91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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801 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (145)
Date | Rating
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English first
1 review
5 of 5 bubbles Reviewed October 4, 2013 via mobile

My partner and I have just got back from a stay at this hotel. We had an amazing time!
It is within walking distance to the city centre and quite close to the Titanic Museum (our main reason for visiting Belfast.)
The room was nice and comfortable, warm at times due to our windows looking out into the middle of the hotel.
We received excellent service from all the staff, even prior to our stay via email contact. It was like nothing was any trouble at all. The lady who served us breakfast every morning was so friendly! She made us feel so welcome!
We had no problems with the food at all. Breakfast was lovely. Lunch was lovely. Dinner was lovely.

We will definitely stay again!

 

Stayed October 2013, traveled as a couple
Helpful?
Thank a_m_wildx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ireland
Level Contributor
136 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 bubbles Reviewed October 2, 2013 via mobile

Located in the university side of town this hotel is a nice place to base yourself for a Belfast stay. Free wifi was a good start. And the restaurant and bar are nice. The food was good.

There is public transport closeby but walking to the city centre is only 15 mins or so.

There is no parking at the hotel but street parking is free across the road.

The rooms are on the small side but comfortable. There is a safe in each and the bed was comfortable.

The staff were lovely and always there to help out.

  • Stayed October 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank IrelandPad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riyadh, Saudi Arabia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed September 27, 2013

Friendly staff but my overall impression was marred by the mediocre dinner and dessert. I would have needed a scalpel for the steak instead of the steak-knife. Cheap cuts of meat don't impress. That alone would deter me from going there again. The apple and cinnamon dessert was devoid of cinnamon and the apple was hard. The room was overheated. It was like staying in the Middle East but without the air-conditioning. The source of the heat was a bit of a puzzle as the radiator in the room wasn't on. Does the heating come up through the floor or does the building generate its own heat?

  • Stayed September 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank yahyah2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed September 22, 2013

I stayed here for one night last year with a friend of mine. The room was spotless so thumbs up to the housekeepers. Everything about the hotel was brilliant, I Definitely would reccommed it, and I will be back. Thanks everyone.

  • Stayed November 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 1krissy8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Navan, Ireland
Level Contributor
49 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed September 22, 2013

stayed here as we were going to a concert in Belfast. room was standard. breakfast the next morning was in the bar of the hotel. the waiter was older and didn't appear very friendly. he more or less through the hot pot of tea on the table which proceeded to spill out of the pot onto my leg. which burnt my leg. didn't even get apology from him. he was rude. not much of a selection of continental breakfast. the cooked breakfast was nice.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank missfuscia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed September 19, 2013 via mobile

Stayed here for the Belnash festival in February, cannot praise this little boutique hotel enough! Friendly staff, lovely rooms, beautiful bar and gorgeous food in the restaurant. The location is unbeatable for a show in the Empire music hall, it is literally straight acros the street. Great value for money and only a £4 taxi from the Europa bus station

  • Stayed February 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank irishgirl185
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Madison's Hotel

Property: Madison's Hotel
Address: 59 - 63 Botanic Avenue, Belfast BT7 1JL, Northern Ireland
Location: United Kingdom > Northern Ireland > Belfast
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#20 Business Hotel in Belfast
#23 Romantic Hotel in Belfast
Price Range (Based on Average Rates): $
Hotel Class:3 star — Madison's Hotel 3*
Number of rooms: 35
Official Description (provided by the hotel):
Madison's Hotel is located at the heart of Belfast's Boulevard society in the beautifully tree lined Queen's Quarter, only ten minutes walk from the city centre. An elegant boutique hotel offering 35 ensuite rooms that have recently been refurbished, a 70 seat restaurant, popular Cafe bar and nightclub. ... more   less 
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Also Known As:
Madisons Hotel Belfast
Madison Hotel Belfast

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