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“A bit disappointing for what I paid”
Review of Hilton Belfast

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Hilton Belfast
Ranked #20 of 45 Hotels in Belfast
Reviewed May 19, 2013 via mobile

Hotel and room were very nice clean and tidy. Reception staff were friendly and helpful. There is wifi throughout the hotel but you have to pay for it which I didn't expect. There is a car park next to the hotel and if you present your bill you get a discount and pay £18 which again I was a bit disappointed with. I ordered room service which was lovely and was delivered promptly. Bar closes early and your only choice is to order to your room and pay a small fortune after that. I think that there are many better hotels in Belfast, not sure I would stay here again.

  • Stayed: May 2013
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Thank Kmcg10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,915 - 1,921 of 2,996 reviews

Reviewed May 18, 2013

Lovely stay here. My partner took me here for my birthday. The standards are so high and every detail made the stay so enjoyable. Staff very welcoming and couldn't do enough to help. Downside they don't have their own car park and parking cost £24.

Stayed: June 2012, traveled as a couple
3  Thank Steve K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 18, 2013

Poor experienece of Hotel and physcial condition. Would not book this Hotel again, Very disappointed with staff and Hotel physcial appearance. Expectations far below percieved expectations and in stark contrast to other such groups. Would not return to this Hotel again nor would I recommend it to my friendss

  • Stayed: May 2013, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank Danny D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 17, 2013

Was in this lovely hotel last weekend. Was as a concert in Belfast and the hotel was very central. Hotel staff were very friendly and helpful and we were upgraded to an executive room which was lovely. Love Belfast and would definately use the Hilton again.

  • Stayed: May 2013, traveled as a couple
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3  Thank maryd65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 16, 2013

I'm a Hilton customer and the Hilton Belfast is one of my favorites for business.

Why I'd stay there again:
- Great and comfortable rooms
- excellent bed
- very good breakfast
- close to the central train station
- good executive lounge
-good bar

Why not:
- worst steak I've had in a hotel restaurant
- staff could be more friendly

Room Tip: All the rooms I've stayed we good. There's a door to separate the elevators hall which help...
See more room tips
  • Stayed: May 2013, traveled on business
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4  Thank Jlauri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 16, 2013

This hotel has dishonoured a special, booked and paid for through the Dublin TIC Booking Office. The special was 2 nights (13 & 14.4.13) including breakfast for 178 pounds booked paid in advance and confirmed by Dublin TIC ON 12 4.13
Hilton Belfast charged our credit card an additional 89 pounds on 12.4.13 and 91 pounds on 15 .4.13. Efforts to sort out the problem with the hotel were as follows: Fax sent to front desk 16.4.13 providing evidence of special, dates booked and payment made IGNORED.
Email sent 18.4.13 to Tony Heagney requesting his assistance to resolve the matter IGNORED.
Phone call to front desk 19.4.13 resulted in non reply email sent to us showing 89 Pounds charged to our credit card. A worthless response.
We have been charged twice, we feel we have been ripped off. Under the circumstances what else can we do but be more careful in future and warn fellow travellers of our experience.

Stayed: April 2013, traveled as a couple
5  Thank Jeff L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 16, 2013

A smart, comfortable and conveniently located hotel matching up with the Hilton brand. Close to Victoria shopping centre and the Central railway station. Lovely views across the city/harbour. Pity that free wireless internet is only offered in the foyer and bar.

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
3  Thank Ruth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Belfast

Address: 4 Lanyon Place, Belfast BT1 3LP, Northern Ireland
Phone Number:
Location: United Kingdom > Northern Ireland > Belfast
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Family Hotel in Belfast
#15 Luxury Hotel in Belfast
#18 Business Hotel in Belfast
#20 Romantic Hotel in Belfast
Price Range: $113 - $385 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Belfast 4*
Number of rooms: 198
Official Description (provided by the hotel):
The Hilton Belfast hotel is an iconic part of he Belfast skyline situated on the banks for the River Lagan in the heart of Belfast City. Next door to the Belfast Waterfront Hall, a few minutes walk to Belfast City Hall and Victoria Square. 5 Minute walk to the SSE (formerly Odyssey) Arena and 1 mile from Titanic Belfast. WiFi is available in all rooms and is free for Hhonors members that book direct(Charges may apply to other bookings). The hotel is 100% non smoking, Executive Floor, Executive Lounge, one Restaurant, one Bar, Fitness Centre/Health Club, Business Centre, Coffee shop, 198 Guest Rooms, Accessible Rooms, nine Meeting Rooms. Check in: 3:00PM, Check out: 12:00PM. Parking available next door - car park for £18.00 per day. ... more   less 
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Also Known As:
Hilton Belfast Hotel Belfast
Hilton International Belfast
Belfast Hilton International
Belfast Hilton Hotel

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